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Toyota of Scranton
Scranton, PA
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,470 reviews
November 26, 2018
Friendly, timely, professional, courteous Overall, experience from start to finish was excellent. Interactions with employees was very professional, courteous, friendly. Care of car was excep Overall, experience from start to finish was excellent. Interactions with employees was very professional, courteous, friendly. Care of car was exceptional. Do not currently live in the area, but with rather travel to this dealership in Scranton than deal with the dealership where I live. The service is not even comparable. More
by MARKHEDGLIN
Verified CustomerEmployees Worked With
November 26, 2018
Excellent! Our salesman Maxx did a terrific job. And Mark Thomas did an excellent job explaining the new Camry. Very pleased with Scranton Toyota. Thank you! Our salesman Maxx did a terrific job. And Mark Thomas did an excellent job explaining the new Camry. Very pleased with Scranton Toyota. Thank you! More
by Carl Lucas
November 26, 2018
Small problem handled well Needed state inspection and emission stickers replaced after windshield was cracked,Brought car in without appointment and was handled expeditiously. Needed state inspection and emission stickers replaced after windshield was cracked,Brought car in without appointment and was handled expeditiously. Service rep was very courteous and helpful More
by silverfocks
Employees Worked With
Alyssa,Esteras, Alyssa Esteras
November 26, 2018
Pleased Toyota of Scranton always provides an easy, hassle free servicing experience. Friendly and knowledgeable staff. Comfortable waiting areas and the Sal Toyota of Scranton always provides an easy, hassle free servicing experience. Friendly and knowledgeable staff. Comfortable waiting areas and the Sales Force does not badger you. More
by philip.sardo
Employees Worked With
Alyssa Esteras
November 26, 2018
Experience Customer Service Rep Phil was GREAT. Very personable, explained everything thoroughly. It was a pleasure. The added Dunkin in the waiting area is trea Customer Service Rep Phil was GREAT. Very personable, explained everything thoroughly. It was a pleasure. The added Dunkin in the waiting area is treat. Wait area was clean & relaxing. All the employees that came my way all extended a "hello". Washed my truck was nice also. More
by jjmullin
Employees Worked With
Philip Sottile
November 24, 2018
Fantastic It is a smooth process here. from when you pull up to when you pull out. The people are very friendly and keep you informed. There is a Dunkin Donuts It is a smooth process here. from when you pull up to when you pull out. The people are very friendly and keep you informed. There is a Dunkin Donuts on site which is fabulous. There is a screen of all the vehicles in service with your status. The waiting area is very comfortable with tv's and a fireplace. Many seating options. I love coming here and will continue to do so. More
by mpmis108
Employees Worked With
November 23, 2018
long waiting time for inspection service l had a very long waiting time for inspection. I waited 1 and 1/2 hours. Waiting area was very cold which made my wait very uncomfortable. l had a very long waiting time for inspection. I waited 1 and 1/2 hours. Waiting area was very cold which made my wait very uncomfortable. More
by BOOTSY409
Employees Worked With
Other Employees :
not sure of female service workers name, Alyssa Esteras
November 23, 2018
Interaction Vehicle purchase was a pleasure, helpful and friendly people. My brother also bought a Toyota several months ago from Scranton Toyoya. Highly recomme Vehicle purchase was a pleasure, helpful and friendly people. My brother also bought a Toyota several months ago from Scranton Toyoya. Highly recommended this dealership and he was right. More
by PNISH
November 23, 2018
Best dealer 3rd vehicle bought here in 10 years, best sales experience in the area. Definitely will be back for the 4th vehicle in the future. Thank you! 3rd vehicle bought here in 10 years, best sales experience in the area. Definitely will be back for the 4th vehicle in the future. Thank you! More
by CPEDULLA93
Employees Worked With
Joe mercado sr, Michael May
November 23, 2018
Best service for toyota Kevin is the best at what he does, Toyota is lucky to have him back. Hands down the best service advisor that I have dealt with, Kevin is the best at what he does, Toyota is lucky to have him back. Hands down the best service advisor that I have dealt with, More
by On the go
Employees Worked With
Kevin Brzegowski
