Toyota of Scranton

30 Day Service Inspection The quick and friendly service that I experienced at Toyota of Scranton was outstanding. From the time I drove into the service area, to meeting my re The quick and friendly service that I experienced at Toyota of Scranton was outstanding. From the time I drove into the service area, to meeting my red team service associate Alyssa, everyone made me feel important and at home. Thank You Toyota of Scranton and Alyssa. More

ToyotaCare Service Able to schedule an appointment without a long wait. All employees were helpful and friendly. Service was performed quickly. All in all, a perfect Able to schedule an appointment without a long wait. All employees were helpful and friendly. Service was performed quickly. All in all, a perfect experience. (The donuts didn't hurt either) More

Very Friendly Tiffany was very friendly, informative, and accommodating. The waiting areas was excellent especially with the wifi internet. Also having a Dunkin Don Tiffany was very friendly, informative, and accommodating. The waiting areas was excellent especially with the wifi internet. Also having a Dunkin Donuts there was very convenient. More

20k burp I was given exceptional service from start to finish! What a great group! Fantastic service. Vito Sampogne is such an asset to this dealership. It sho I was given exceptional service from start to finish! What a great group! Fantastic service. Vito Sampogne is such an asset to this dealership. It shows in his staff! More

free coffee should have free coffee like the other dealers in the area have. other than that everything was fine. no valet when i got there at 930 should have free coffee like the other dealers in the area have. other than that everything was fine. no valet when i got there at 930 More

Toyota Service knowledgeable service advisors, shuttle service for car drop off. Dan was very pleasant, thorough explanation of services and charges. An inadvertent knowledgeable service advisors, shuttle service for car drop off. Dan was very pleasant, thorough explanation of services and charges. An inadvertent charge for tire rotation, on the invoice, when I had all 4 tires replaced at the same time was promptly noted & corrected. More

Doug is your man! I was so happy with my experience at Toyota that I have been telling everyone! Chelsea kept in touch with me via email when I first saw a vehicle I w I was so happy with my experience at Toyota that I have been telling everyone! Chelsea kept in touch with me via email when I first saw a vehicle I was interested in. She even extended a phone call to get some more information about what I was interested in. I made a spontaneous trip to Toyota of Scranton on a day off. I have my five year old daughter with me. I brought in her booster seat and said I wanted to go for a test drive of the Sienna. Chelsea walked me right over to Doug and introduced me that morning, assuring me that he was someone she would trust her family with. Doug has a very calming presence. He's very polite and sincere. He's kind and courteous. He's also a handy passenger who handled navigation while seamlessly elaborating on all of the features on the luxury edition Sienna. I ended up trading in my van that very day, and I have the friendly team to thank for it. Working with Cathy was the most human experience I've ever had with anyone in Finance. She knows her stuff so well and went out of her way to be kind and courteous too. There is literally a difference at Toyota of Scranton, and I will never go anywhere else. These guys rock! More

Always a great experience!! Everyone is always pleasant. Work is done correctly and within a reasonable amount of time. They keep you informed as the work is being done. The tire Everyone is always pleasant. Work is done correctly and within a reasonable amount of time. They keep you informed as the work is being done. The tires they told me they were going to put on we're unavailable so they upgraded me at no additional cost. I was thouroughly satisfied with all the work that was done. More

Excellent The service was fast and excellent. This is our first Toyota and so far everything has been great. Love the RAV4 and hope to keep it for a long time. The service was fast and excellent. This is our first Toyota and so far everything has been great. Love the RAV4 and hope to keep it for a long time. More

friendly and informative Allan was super nice to deal with and gave me "heads-up" for my next visit. The team at Toyota is always friendly and kind to deal with Allan was super nice to deal with and gave me "heads-up" for my next visit. The team at Toyota is always friendly and kind to deal with More