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Toyota of Scranton

Scranton, PA

4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

March 04, 2025

The service crew is very nice and are always willing to help us when we need it More

by MOLLIEMROZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Toyota of Scranton responded

MOLLIEMROZ, Thank you for your kind words! We're so glad to hear that our service team is always there to help when you need it. We appreciate your support and look forward to assisting you again in the future! Warm regards, Service Team Toyota of Scranton

February 28, 2025

I worked with several people to complete my recent service. All were professional and easy to work with. More

by MLHIMKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Toyota of Scranton responded

MLHIMKA, Thank you for sharing your experience! We're glad to hear that our team made your service visit smooth and professional. We appreciate your business and look forward to assisting you again in the future! Take care, The Service Team Toyota of Scranton

February 26, 2025

Awesome service a great customer support and staff and very nice people to help out More

by MWELEBOB30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianne Cucura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Toyota of Scranton responded

MWELEBOB30, Thank you for your kind words! We're so glad you had a great experience with our team. Providing excellent service and support is what we strive for, and we appreciate you taking the time to share your feedback. We look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

February 24, 2025

They were awesome, was a fantastic experience. I had previously dealt with Tom Hesser Nissan and ended up having an awful experience there. I found my new home for purchasing vehicles at Toyota in More

by TEGRANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Toyota of Scranton responded

Hi TEGRANT, Thank you so much for sharing your fantastic experience with us! We’re thrilled to hear that your visit to Toyota in Scranton exceeded your expectations—especially after your previous challenges elsewhere. It means a lot to us that you found a stress-free and welcoming experience here, and we’re especially proud of Jordan’s efforts. We look forward to serving you again in the future! Best regards, The Toyota Scranton Team

February 23, 2025

It is a pleasure working with David is very friendly, knowledgeable and helpful. The dealership is the best dealership that I have ever dealt with. More

by walhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Toyota of Scranton responded

walhd, Thank you so much for sharing your positive experience! We're thrilled to hear that David's friendly, knowledgeable, and helpful approach made your visit enjoyable. It means a lot to us that you consider our dealership the best you've ever dealt with. We look forward to serving you again and continuing to exceed your expectations! Warm regards, The Service Team Toyota of Scranton

February 19, 2025

Can’t rate Alan Aimee because I had no dealings with with anyone named Alan Aimer. More

by ANGERSON5
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Scranton responded

ANGERSON5, I see in your review you gave two other employees on our sales team 5 star ratings. It sounds as your experience went well. Thank you for completing this review and your 5-star rating. Warm regards, The Toyota of Scranton Team

February 19, 2025

still do not have my car They said they would fix it. I think I should just get another one. More

by BHOUSTON550
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Aimer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Toyota of Scranton responded

BHOUSTON550, We're sorry to hear about your frustration. Our goal is always to provide timely and effective service, and we’d like to look into this further to see how we can help. Please reach out to our Guest Experience team at 570.702.8776 so we can get more details and work toward a resolution for you. Thank you, The Guest Experience Team Toyota of Scranton

February 11, 2025

Great experience. I really enjoyed the overall experience and look forward to taking the car back in the future. More

by TDEROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Toyota of Scranton responded

TDEROSA, We're thrilled to hear you had a great experience! Thank you for your kind words and for trusting us with your vehicle. We look forward to seeing you again in the future! Warm regards, The Service Team Toyota of Scranton

February 11, 2025

Great dealership. Everybody there is professional, knows their stuff, and treats me with politeness and respect. I highly recommend this dealership. It's not just a More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Weinberger
Feb 11, 2025 -

Toyota of Scranton responded

JEFF, Thank you for your thoughtful review! We’re thrilled to hear that our team’s professionalism, knowledge, and respect made your experience a great one. Your recommendation means a lot to us! We truly believe that our people make the difference, and we're grateful for the opportunity to serve you. See you next time! Warm regards, The Toyota of Scranton Team

February 11, 2025

Very customer oriented and explained the service details clearly. Time spent in service was acceptable More

by RGDK0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Toyota of Scranton responded

RGDK0927, Thank you for your kind words! We're glad to hear that our team provided clear communication and a positive service experience. We appreciate your visit and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

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