Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,032 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,033 reviews

February 07, 2023

The gentlemen who handled my service was very nice and thorough. He made sure all was well More

by info@upstateamusements.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Luyster
Report | Print
Feb 07, 2023 -

Toyota of Scranton responded

Thank you for taking the time to provide feedback on your recent experience at our dealership. We all appreciate your comments. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
February 07, 2023

Very helpful, kind, understanding of financial needs. Everyone is very helpful. Would go there again. More

by Josephiannielli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kacie k
Report | Print
Feb 08, 2023 -

Toyota of Scranton responded

Josephiannielli, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We all appreciate your comments. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
February 06, 2023

My purchase was a wonderful experience . It was very clear that Corey and the rest of the team makes customer satisfaction a high priority. Would highly recommend this dealership. More

by IRA.BLASSBERGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Report | Print
Feb 06, 2023 -

Toyota of Scranton responded

Hi Ira, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
February 06, 2023

I had amazing service at Toyota Scranton! Chris Wise (from service) & team were more than accommodating! Professional & efficient. Overall exceptional service from start to finish. (Even tho More

by RSCHMITT6698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Toyota of Scranton responded

RSCHMITT6698, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
February 04, 2023

Always a good experience at Toyota of Scranton. The staff truly cares about the customer. More

by gabv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Toyota of Scranton responded

gabv, Thank you for taking the time to offer your feedback on your recent sales experience at our dealership. We appreciate your loyalty and positive comments regarding our team and business. We value you as our customer and friend. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

Helpful
February 03, 2023

Except for labor rate to high it's very good. Very easy to work with for appointments and answered all questions More

by DAK409dak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MaryJo Preno excellent
Report | Print
Feb 06, 2023 -

Toyota of Scranton responded

DAK409, Thank you for taking the time to provide feedback on your recent service visit. Your comments were noted and will discuss at daily meeting. Our goal is to provide the best guest experience when visiting our dealership. We want you to feel good about doing business with us and know we have your best interest in mind. We value you as our customer and appreciate your loyalty to our dealership. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsfos.com

Helpful
February 03, 2023

Staff was very helpful. Sales rep answered all questions as well as the financing department. Pleased with my experience of buying my car. More

by CALAMACO0815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe cawley, Michael Reilly
Report | Print
Feb 03, 2023 -

Toyota of Scranton responded

CALAMACO0815, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are thrilled you enjoyed working with our sales team. Thank you for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776

Helpful
February 03, 2023

We have purchased over 5 vehicles. Would never go anywhere else!! Excellent service. Professional. Period. More

by LOUGHNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Toyota of Scranton responded

LOUGHNEY, Thank you for your long time loyalty to our dealership. We value you as our customer and friend. Take care, Mary Jo Preno Vice President of Guest Experience

Helpful
February 01, 2023

This is my second time purchasing a new vehicle at Toyota of Scranton. My purchases were nearly 13 years apart, but I am happy to say the culture hasn't changed. They are friendly and honest. I appreciate More

by LAUREN KUTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Report | Print
Feb 02, 2023 -

Toyota of Scranton responded

Hi Lauren, Thank you for taking the time to offer your feedback on your recent sales experience at our dealership. We appreciate your loyalty and positive comments regarding our team and business. We value you as our customer and friend. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

Helpful
January 31, 2023

Nothing but excellent and effective service. Greeted with a smile and felt like a million bucks. More

by mmontaque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Toyota of Scranton responded

mmontaque, Thank you for taking the time to provide feedback on your recent experience at our dealership. I saw you were dealing with the service department and collision center. I am thrilled you enjoyed working with our team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Helpful
1
...
69
70
71
...
504