3,049 Reviews of Toyota of Scranton - Service Center
It’s always a pleasant visit whenever I go. Even with the stressful needs, they do their very best. Even with the stressful needs, they do their very best. More
The folks at TOS got me in an out way quicker than expected. The job was done and they did exactly what I came to have done. While I know the free multi-point inspection is standard, I did appreciate expected. The job was done and they did exactly what I came to have done. While I know the free multi-point inspection is standard, I did appreciate that the front desk staff push didn't anything more than what I came in to have done. Other dealerships I've been to use the inspection tactic to scare the customer into having more work done. It's nice that TOS doesn't really do that. They may mention some issues that are found but aren't pushy or try to rope the customer into having more services done. It's another reason I continue to come to TOS. More
My Service manager Chris was outstanding. He did everything he could to have my extended warranty cover my repair bill unfortunately My Tacoma was over the extended date. He did everything he could to have my extended warranty cover my repair bill unfortunately My Tacoma was over the extended date. More
My Service advisor, Kaci was fantastic! She made sure all my previous maintenance was recorded correctly in the system and noted at which mileage the next couple of maintenances should be p She made sure all my previous maintenance was recorded correctly in the system and noted at which mileage the next couple of maintenances should be performed. More
the recall repair was completed within the proposed time frame and fully explained. the review of my truck for potential repairs was a plus and detected a issue that needed to be addressed and cost estimate frame and fully explained. the review of my truck for potential repairs was a plus and detected a issue that needed to be addressed and cost estimate provided. always recommend this dealership. More
They were up to date keeping us informed and updated for our Toyota, also at times of service they were very friendly, accommodating and polite. our Toyota, also at times of service they were very friendly, accommodating and polite. More
Very friendly and kind Service Advisor and technician. Service waiting area is super clean. I currently have 2 cars having regular maintenance there. But the pricing of parts and labor are too high even w Service waiting area is super clean. I currently have 2 cars having regular maintenance there. But the pricing of parts and labor are too high even with coupon. More
Service was fast and the customer service is always out of this world I would recommend to anyone. of this world I would recommend to anyone. More