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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,995 Reviews
Call Service Center (570) 740-3457

2,995 Reviews of Toyota of Scranton - Service Center

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February 13, 2022

Very kind people and very Generous in all of there work and very professional at what they do. More

by FRANCOANTOLIN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Edward Rewt , Travis Langlois, Curt Manck
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Feb 14, 2022 -

Toyota of Scranton responded

Francoantolin43, thank you for the awesome review and perfect, 5 star rating. It is greatly appreciated. Take care.

February 12, 2022

This is my second Prius from your dealership , I find this vehicle very reliable and fun to drive. Will get another in a few years More

by JFHOLMES47
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Toyota of Scranton responded

JFHOLMES47, Thank you for your loyalty to our dealership. We are happy you enjoyed purchasing your new Prius. Thank you again for the perfect, 5 star rating. Take care.

February 10, 2022

Great service on my 2012 Toyota Corolla. My Service Advisor kept me informed on the progress of the vehicle and what worked need to be done. More

by jerrycet0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2022 -

Toyota of Scranton responded

jerrycet0, we are thrilled all went well at your service visit for Corolla. We believe it is of the utmost importance to keep you well informed of your vehicle's progress. We all appreciate you taking the time to let us know about your visit. Thanks so much. Take care.

February 10, 2022

Excellent service, very professional, and kind. I recommended this for any maintenance and upgrade for your vehicle. The process was very clear and they do not forget any details about my needs and s More

by OMARVSEGURAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo nathan Lane
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Feb 10, 2022 -

Toyota of Scranton responded

OMARVSEGURAM, Thank you for taking the time to share your comments on your recent service visit. We are thrilled you enjoyed working with Jonathan Lane. You can request to work with Jon at every visit. Thanks again. Take care.

February 09, 2022

I love this dealership! Everyone is so nice and there are no high pressure sales tactics. More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
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Feb 09, 2022 -

Toyota of Scranton responded

Pfafffamily, thanks so much for the awesome review and 5 star rating. We are delighted to know you enjoy spending time at our dealership. Be well, take care.

February 09, 2022

I like Alyssa and Stephanie. I try to pick them when I can. They are professional and remember small details about their customers which I appreciate considering how big Toyota is. More

by Neb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Feb 09, 2022 -

Toyota of Scranton responded

Neb, thank you for taking the time to offer your feedback on your visit to our service department. We are delighted you find our staff professional and courteous. We want to offer the best possible guest experience. Thanks again. Take care.

February 08, 2022

Great service very professional. Never push you to get repairs done but encourage you to come back when your ready to have it done. More

by BARBA7CR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ellis
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Feb 09, 2022 -

Toyota of Scranton responded

Barba7cr, we want to keep you updated on your vehicle as far as what services may be due. That is our responsibility to you. Thank you for acknowledging our efforts. We are grateful for the opportunity to service your vehicle. Thank you! Take care.

February 07, 2022

Excellent experience personally and on my vehicle. My service professional was great and made sure I was taken very well care of. He gave me updates as service call progressed and kept me informed. More

by rjvguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ellis
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Feb 07, 2022 -

Toyota of Scranton responded

rjvguitar, thank you for sharing your feedback on your recent service visit. We are so happy all went well. It is so nice of you to take the time to offer your feedback. Be well. Take care.

February 07, 2022

They where very prompt and efficient and had me back on the road in no time More

by DPEART71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
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Feb 07, 2022 -

Toyota of Scranton responded

DPEART71, we are delighted to see you were back on the road in no time. Thank you for sharing that with us. We appreciate you taking the time to offer your feedback. Take care.

February 06, 2022

They try xxxx hard to make your experience the best you ever had. The end More

by Mark7Webster
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Toyota of Scranton responded

Thanks Mark for the awesome review and 5 star rating. We all appreciate it. Take care.

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