Toyota of Scranton - Service Center

Paid 148.00 diagnostic fee for an 890.00 estimate to replace water pump. Took vehicle to another garage and problem was fixed for 120.00 by replacing a gasket. We've purchased 2 vehicles and spent count replace water pump. Took vehicle to another garage and problem was fixed for 120.00 by replacing a gasket. We've purchased 2 vehicles and spent countless more on service and repairs over an 11 tear span. Highly doubtful we'll be dealing with your business in the future More

I brought my 2016 Highlander in for what could have been a very costly repair. My service advisor and technicians were very careful about making sure the repair was actually needed. After extensive observa a very costly repair. My service advisor and technicians were very careful about making sure the repair was actually needed. After extensive observation and road testing it turns out the problem was something very minor. I have always had my vehicles serviced at Toyota of Scranton and I do so because I am confident that they have the best interests of the customer in mind. More

Everyone was very friendly and knowledgeable. My car was returned to me clean and in a timely manner. I wish I could remember the girls name who was my initial contact. I believe it was Alyssa, she was very returned to me clean and in a timely manner. I wish I could remember the girls name who was my initial contact. I believe it was Alyssa, she was very friendly and made everything seem effortless. More

Clean, friendly. Kept me up to date for all that was being done on the car. Lots of know how. Would recommend very highly. Thank you to all. being done on the car. Lots of know how. Would recommend very highly. Thank you to all. More

Everyone is very nice. Always eager to help and answer any questions you have in a way you can understand. Toyota of Scranton is my favorite dealership any questions you have in a way you can understand. Toyota of Scranton is my favorite dealership More

Service is always good and done in a timely manner. Clean area for waiting and friendly staff always ready to help with all my concerns Clean area for waiting and friendly staff always ready to help with all my concerns More

With Dave at your service rep and him taking a personal interest in your problem along with Toyota this should be the benchmark at other dealerships and other dealers employees should strive to Match interest in your problem along with Toyota this should be the benchmark at other dealerships and other dealers employees should strive to Match More

Chris Ellis was great! But the service took way too long......We had a nice experience with the shuttle both to and from our home...... long......We had a nice experience with the shuttle both to and from our home...... More

Fantastic service, as always!! I’m always very impressed by the professional staff and friendliness! These particular staff members always make you feel like family!!! by the professional staff and friendliness! These particular staff members always make you feel like family!!! More