Toyota of Scranton - Service Center

Never know what to expect when I go here. Received and email that my oil change was due on my Rav 4. I was told no appointment was necessary and to bring my coupon book since it was complimentary. I never email that my oil change was due on my Rav 4. I was told no appointment was necessary and to bring my coupon book since it was complimentary. I never received a coupon book and when I arrived, no appointment was necessary, but my oil change wasn't due either. Tire rotation was due and it was complimentary. Service staff were nice for a change and completed in a timely fashion. More

They always go out of their way to make sure I am getting what I want and my questions are answered. They are also very courteous and polite in their words and manner. That is very important to me. what I want and my questions are answered. They are also very courteous and polite in their words and manner. That is very important to me. More

great! they told be it would take about an hour and they didnt lie! They were really niceee, and were quick to take care of me right away! didnt lie! They were really niceee, and were quick to take care of me right away! More

Friendly, clean, professional, exceptional sales and service. Coffee is excellent. Quick turn around for service. Car was clean with no issues. Service area is spotless! service. Coffee is excellent. Quick turn around for service. Car was clean with no issues. Service area is spotless! More

A very good experience once they were able to get the part in that was needed. Everyone was very courteous and the work was done in a timely fashion. part in that was needed. Everyone was very courteous and the work was done in a timely fashion. More

Toyota of Scranton salesperson Doug is always polite and responsive to your needs it is truly easy to purchase a vehicle from them. The process is smooth and they make sure you understand everything and ar responsive to your needs it is truly easy to purchase a vehicle from them. The process is smooth and they make sure you understand everything and are comfortable More

Being a service technician for 43 years (Pontiac, Buick and Lexus) now retired , your dealership runs smoothly and the staff is very courteous and professional . and Lexus) now retired , your dealership runs smoothly and the staff is very courteous and professional . More

Excellent service and staff. Work was done in an accurate and timely manner. The car was returned to me in great shape. I love my Toyota! accurate and timely manner. The car was returned to me in great shape. I love my Toyota! More

They r very unprepared and their is no attention to the small details. They just want to get u in a vehicle and out the door. Had questions about accessories for my truck but the person in charge of that w small details. They just want to get u in a vehicle and out the door. Had questions about accessories for my truck but the person in charge of that was very unhelpful. Told me there is the parts wall go for it. He could not give me any info or literature on anything. Not sure if I would spend any money there in the future. More