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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,003 Reviews

3,003 Reviews of Toyota of Scranton - Service Center

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March 12, 2021

Great with repairs BUT I have a local mechanic that is top notch. Went to Toyota for a recall, the third recall on Toyota Corrolla 2010 LE 4 door. Otherwise I like I said have a mechanic. The 2010 Toyo More

by LINDAWALSH922
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Toyota of Scranton responded

Linda, we appreciate the time you took to tell us your story. Thank you. Take care

March 10, 2021

This is my fourth time to receive this.....already sent it the first time it arrived. Ok....so I have to write 25 words in order to submit this....is quite aggravating! More

by hay0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

The service was great and the advisor was very up front about the time and cost expected. They are also very knowledgeable about their cars and are able to comprehend questions and concerns from one who i More

by MRSEMU81002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Toyota of Scranton responded

We are here to assist you with all your automotive needs. Mrsemu81002, thank you for telling your story regarding your recent service visit. we all appreciate it and the 5 star rating. Take care, and please let us know if you need any additional information. Thank you

March 09, 2021

She was very helpful when I turned in my 2019 Tacoma leased vehicle. Nothing else to say! This 25 word minimum is BS. Come on! More

by dgneuhard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Toyota of Scranton responded

dgneuhard, thank you

March 09, 2021

The sales staff and finance department were amazing to work with. They did their best to get me the best deal for the truck I wanted! More

by mike66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Toyota of Scranton responded

Thank you, Mike, for telling your story about your recent buying experience. Enjoy your truck!! We are delighted all ended well. Take care.

March 03, 2021

Great experience. I have been dealing with the staff for several years. No issues with any part of the experience this time. With definitely be returning. More

by HTFF4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Mar 04, 2021 -

Toyota of Scranton responded

HTFF4, your loyalty to our dealership is a compliment to our team. We value your business and look forward to serving you for many years to come. Thank you! Take care.

March 02, 2021

Quick and efficient service. Alyssa was great and provided great feedback on the maintenance of my vehicle. I will definetly come back for service at Toyota of Scranton. More

by rutkowski_chris
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Mar 04, 2021 -

Toyota of Scranton responded

Chris, that you for your feedback and comments regarding your experience. We are thrilled your enjoyed working with Alyssa. See you at your next visit.

March 02, 2021

Tiffany was awesome as usual informed me of specials and kept me informed throughout service appointment. Truck was serviced and just as important was wiped down with disenfectant before returning to me! More

by SHOEWHO@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

Shoewho, Tiffany works very hard at providing the best guest experience. We are delighted to know all went well. Thank you for the 5 stars. Take care.

March 02, 2021

Everything was great. Service, experience and final outcome. The service counter Stephanie Jones was very kind. kkkkkkkkkkkkkkkkkkkkkkkkkk kkkk kkk k k k k k k k More

by jHudak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Toyota of Scranton responded

Many thanks, jHudak, for the review and kind words about Stefanie Jones. Take care.

February 28, 2021

David was awesome! Took care of everything I needed and went above and beyond on multiple occasions to get everything right. Great customer service and and work More

by SODETTE718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

Sodette718, David is awesome! thank you for recognizing his hard work and efforts to provide the best care for our customers. We appreciate the 5 star rating. Take care.

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