3,003 Reviews of Toyota of Scranton - Service Center
fantastic service center, efficient, fast, and very much in tune with the customer. Keep us informed in a timely fashion on how the repairs were progressing. Best crew for servicing your vehicle. in tune with the customer. Keep us informed in a timely fashion on how the repairs were progressing. Best crew for servicing your vehicle. More
Never know what to expect when I go here. Received and email that my oil change was due on my Rav 4. I was told no appointment was necessary and to bring my coupon book since it was complimentary. I never email that my oil change was due on my Rav 4. I was told no appointment was necessary and to bring my coupon book since it was complimentary. I never received a coupon book and when I arrived, no appointment was necessary, but my oil change wasn't due either. Tire rotation was due and it was complimentary. Service staff were nice for a change and completed in a timely fashion. More
They always go out of their way to make sure I am getting what I want and my questions are answered. They are also very courteous and polite in their words and manner. That is very important to me. what I want and my questions are answered. They are also very courteous and polite in their words and manner. That is very important to me. More
Friendly, clean, professional, exceptional sales and service. Coffee is excellent. Quick turn around for service. Car was clean with no issues. Service area is spotless! service. Coffee is excellent. Quick turn around for service. Car was clean with no issues. Service area is spotless! More
great! they told be it would take about an hour and they didnt lie! They were really niceee, and were quick to take care of me right away! didnt lie! They were really niceee, and were quick to take care of me right away! More
A very good experience once they were able to get the part in that was needed. Everyone was very courteous and the work was done in a timely fashion. part in that was needed. Everyone was very courteous and the work was done in a timely fashion. More
Toyota of Scranton salesperson Doug is always polite and responsive to your needs it is truly easy to purchase a vehicle from them. The process is smooth and they make sure you understand everything and ar responsive to your needs it is truly easy to purchase a vehicle from them. The process is smooth and they make sure you understand everything and are comfortable More
Being a service technician for 43 years (Pontiac, Buick and Lexus) now retired , your dealership runs smoothly and the staff is very courteous and professional . and Lexus) now retired , your dealership runs smoothly and the staff is very courteous and professional . More
Excellent service and staff. Work was done in an accurate and timely manner. The car was returned to me in great shape. I love my Toyota! accurate and timely manner. The car was returned to me in great shape. I love my Toyota! More
Oil change took almost 3 hours to complete while waiting at dealership. In addition free oil changes that came with the vehicles purchase were gone and we were charged $90 for an oil change without the ser at dealership. In addition free oil changes that came with the vehicles purchase were gone and we were charged $90 for an oil change without the service department informing us we would be charged for the service beforehand. Would not recommend the service department for anything not covered by warranty. More