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3,006 Reviews of Toyota of Scranton - Service Center
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January 14, 2021
The best service at a auto dealer I have ever experienced. Dave, Kacie and the service technicians were phenomenal!!! Thank you so much!!! You guys rock!!! experienced. Dave, Kacie and the service technicians were phenomenal!!! Thank you so much!!! You guys rock!!! More
by DAC821
Verified Customer
January 14, 2021
always excellent, top notch experience and customer service with TOS. Thank you. There service was quick and realy thorough. i highy recommend Toyota Of Scranton service with TOS. Thank you. There service was quick and realy thorough. i highy recommend Toyota Of Scranton More
by VAN16
Employees Worked With
Other Employees :
Alyssa Esteras, Edward Rewt , Bernadine Welcome, Travis Langlois, Curt Manck
January 13, 2021
Alyssa was excellent and very friendly and professional. The service was great and faster then I expected. I would definitely recommend Toyota of Scranton to my friends and family. The service was great and faster then I expected. I would definitely recommend Toyota of Scranton to my friends and family. More
by RAPOKORNEY0
Employees Worked With
Alyssa Esteras
January 13, 2021
Alyssa was fantastic as usual. I had a freak issue with my car thanks to bad weather and was told to bring it right in. Alyssa kept me up to date on everything and explained it all thoroughly. She made a f my car thanks to bad weather and was told to bring it right in. Alyssa kept me up to date on everything and explained it all thoroughly. She made a frustrating incident so much easier and more pleasant. More
by HORNKREMPASKY
Employees Worked With
Alyssa Esteras
January 13, 2021
Service was fast, professional and efficient. People are always friendly and the waiting area is very nice and comfortable. I always like dealing with Toyota Scranton. always friendly and the waiting area is very nice and comfortable. I always like dealing with Toyota Scranton. More
by ECOLOSIMO
Employees Worked With
January 12, 2021
That had my appointment at 11:15 and they were spot on time and all the staff were very professional and took myself and son and told the girl at the snack bar to give them whatever they wanted great plac time and all the staff were very professional and took myself and son and told the girl at the snack bar to give them whatever they wanted great place More
by DEPUTY59
Employees Worked With
January 11, 2021
Service is generally reliable quality. Most recently my service was obviously rushed and a few things were overlooked (such as resetting my car's oil change warning). Prices are higher than you'd pay elsew service was obviously rushed and a few things were overlooked (such as resetting my car's oil change warning). Prices are higher than you'd pay elsewhere. More
by Nw
Employees Worked With
January 08, 2021
Very professional and keep you up to date on work being done to vehicle. They make sure if something is needed to be done to check if under warranty. Very good experience. done to vehicle. They make sure if something is needed to be done to check if under warranty. Very good experience. More
by JOHNBLMX
Employees Worked With
Alyssa Esteras
January 06, 2021
Very poor experience with the service department. Very very poor. Screwed up one of the cameras on a windshield install and its been in for a week now. I've been in contact daily and told daily that it wi very poor. Screwed up one of the cameras on a windshield install and its been in for a week now. I've been in contact daily and told daily that it will be done by end of day but then get a call or text at end of day saying it'll be another day. Collision camera and sensor were working perfectly before replacing the defective windshield. I will still give Jax the salesman 5 stars if I could. Hes been very good through this whole ordeal but maybe its time to figure out whats going on with the techs. First it was failure to replace an oil cap (big mistake) Now this....I'd figure if I was to work at Toyota as a Toyota tech I'd probably know how to fix things on said Toyota. More
by EEPROPERTIESNEPA
Employees Worked With
Jax
