Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,948 Reviews of Toyota of Scranton - Service Center
Sort by
October 16, 2020
Tiffany was wonderful to work with as usual and she did give me a discount on the brake work I needed but the cost of the brake work even with the discount was expensive. I was there for inspection so I di give me a discount on the brake work I needed but the cost of the brake work even with the discount was expensive. I was there for inspection so I didn’t have time to check around for the best price to have the work done. I gave the work quality a 4 rating because after the work the brakes were squealing when I was driving down the road. I believe a metal sensor was maybe rubbing on the brakes? I did not call to complain or bring it back because of a family issue that occurred shortly after the day I was at the dealership. It was not affecting the brakes functioning. More
by DEBBIEGAL777
Verified CustomerEmployees Worked With
October 14, 2020
Stephanie Jones in the service center was outstanding ! I told her I wasn’t sure of the features my Tacoma had so when my servicing was finished she introduced me to Mark Thomas who took the time and sat in told her I wasn’t sure of the features my Tacoma had so when my servicing was finished she introduced me to Mark Thomas who took the time and sat in my truck with me and educated me on the features . I was just blown away with all the features it has ! Your customer service is exceptional ! Thank you Stephanie and Mark . More
by GARY.MAINES
October 14, 2020
Was very happy with the service and the staff. Was informed upfront of all charges and all the work was completed in a very timely manner. Would highly recommend. informed upfront of all charges and all the work was completed in a very timely manner. Would highly recommend. More
by quietman125
Employees Worked With
October 14, 2020
Great experience buying our new Rav 4 would definitely return for our next vehicle purchase in the future. Helpful and friendly service from start to finish return for our next vehicle purchase in the future. Helpful and friendly service from start to finish More
by DAIRYMAN68
Employees Worked With
Jeffrey Felkowski, Howard Sweeny
October 13, 2020
Good experience.Ggh gkvkg fufi fifi fifi jdjf ufufi Good experience. Ggh gkvkg fufi fifi fifi jdjf ufufi jffi jfjf jfjf jcjf jcjf ifir jdjf udufi if if iddj fiif fjfj jff fjc if Good experience. Ggh gkvkg fufi fifi fifi jdjf ufufi jffi jfjf jfjf jcjf jcjf ifir jdjf udufi if if iddj fiif fjfj jff fjc if More
by ERICBARTOS
Employees Worked With
October 11, 2020
By far the best service department in the area, i would not go anywhere else. The entire team works to make sure you have the best visit. not go anywhere else. The entire team works to make sure you have the best visit. More
by Leng
Employees Worked With
October 07, 2020
T-E-R-R-B-L-EI was quoted over the phone that they would T-E-R-R-B-L-E I was quoted over the phone that they would charge me &55 for a diagnostic, $135 later, they want $900 more to replace trans fluid :) T-E-R-R-B-L-E I was quoted over the phone that they would charge me &55 for a diagnostic, $135 later, they want $900 more to replace trans fluid :) More
by jbinnepa
Employees Worked With
October 07, 2020
Excellent customer service team! Always helpful and polite! The team goes out of their way to make sure all of my service needs are satisfied! polite! The team goes out of their way to make sure all of my service needs are satisfied! More
by MIKEMM6262
October 07, 2020
Originally went to get my 2018 RAV lease serviced due to a noise in the front brakes. Asked Stephanie if Andrew Weinberger was working, she said he was, he later greeted me. After a conversation with Andrew a noise in the front brakes. Asked Stephanie if Andrew Weinberger was working, she said he was, he later greeted me. After a conversation with Andrew he informed me that my lease was up in a few weeks. To make a long story short, I have a new three year lease of a 2020 RAV. Stephanie was very nice and professional and Andrew Weinberger is knowledgeable, professional and a asset to Toyota of Scranton. Every time I have had to visit Toyota of Scranton in the last three years has been a friendly, positive experience. More
by MPAMAA
Employees Worked With
October 06, 2020
TOS has always been friendly and professional. Everyone treats you like family... it is very refreshing to have a stress free visit and be welcomed with a smile. treats you like family... it is very refreshing to have a stress free visit and be welcomed with a smile. More
by pfeisel
Employees Worked With
