Toyota of Scranton - Service Center

Everyone is so friendly and helpful. Drop off was easy and convenient, the wait time was quick and the waiting area was comfortable and pleasing. and convenient, the wait time was quick and the waiting area was comfortable and pleasing. More

Very polite atmosphere facility. This is my 2nd visit and the staff are very friendly and professional. Staff are very helpful and they will take the time to answer any questions that is concern to the custo the staff are very friendly and professional. Staff are very helpful and they will take the time to answer any questions that is concern to the customer.....BIG PLUS 👍🏻 More

Everything worked out perfectly. The replacement fuel pumps took a lot less time than the we were told . Grateful for that. Thank you very much! pumps took a lot less time than the we were told . Grateful for that. Thank you very much! More

Not to good 47$ for a key that just open the door. And I never asked for it they just added it on my bill. And 800$ for caliber replacement is just ridiculous never asked for it they just added it on my bill. And 800$ for caliber replacement is just ridiculous More

My husband and I felt very pressured by the My husband and I felt very pressured by the salesman. The explanation of features was very rushed. Our PA E-Z pass was left in our car and when My husband and I felt very pressured by the salesman. The explanation of features was very rushed. Our PA E-Z pass was left in our car and when we contacted the dealership they could not find it. The salesman offered $10.00 for the replacement cost. We did not receive this. When we went for out 30 day service checkup, he pulled a $10 bill from his wallet. We declined the gesture. We had already replace it which cost $35.00. When we had the 30 day service checkup the car was returned to us with great stains all over it. The only good thing I have to say is that Mark Thomas was friendly and efficient More

Great service as always. Every one was friendly. One comment- when a customer is sitting in the waiting area more than 6 ft from anyone they should be allowed to pull their mask down so they can breathe comment- when a customer is sitting in the waiting area more than 6 ft from anyone they should be allowed to pull their mask down so they can breathe easier More

I trust Toyota. They are very professional and courteous. They always answer any questions that I might have. I feel that my car is in good hands there. They always answer any questions that I might have. I feel that my car is in good hands there. More

Stephanie was very nice, kept us informed of how long everything was going to take. What was going on with our car. This is our third vehicle we purchased at this dealership, we have always been treated everything was going to take. What was going on with our car. This is our third vehicle we purchased at this dealership, we have always been treated well at this dealership. More

Service there was best I ever had at a dealership I would recommend to any family or friends looking to purchase a new or used vehicle recommend to any family or friends looking to purchase a new or used vehicle More

Alyssa is the best ....she has outstanding customer service....now i only deal with her. She keeps me updated and always gets me in and out as promised service....now i only deal with her. She keeps me updated and always gets me in and out as promised More