Toyota of Scranton - Service Center

We purchased a Highlander several weeks ago. We still haven’t met with the product specialist to go over the features. They stripped the thread and scratched car putting the plate on. Waited 5 hours to h haven’t met with the product specialist to go over the features. They stripped the thread and scratched car putting the plate on. Waited 5 hours to have side moldings put on and scratch repaired. Still not fixed. More

Prompt with my appointment and was given a text name to check on the status of the work on my car. Finished in a short time and was on my way check on the status of the work on my car. Finished in a short time and was on my way More

Got my appointment quickly at a convenient time for me. Basic 5000 mile new car service done in less than an hour. Everyone I dealt with was pleasant and knowledgeable. The waiting area is comfortable and Basic 5000 mile new car service done in less than an hour. Everyone I dealt with was pleasant and knowledgeable. The waiting area is comfortable and bright. More

Service was excellent and people working there were also excellent in their treatment of me, the customer. My appointment was for 4:15 and they did not take my car in until 5:15 but then it hit excellent se excellent in their treatment of me, the customer. My appointment was for 4:15 and they did not take my car in until 5:15 but then it hit excellent service, definitely worth waiting for. More

The people at Toyota of Scranton are all very friendly and helpful. They found the car in the color I wanted. I’m still thrilled that everything went so smoothly. and helpful. They found the car in the color I wanted. I’m still thrilled that everything went so smoothly. More

The service department is always very helpful and personable. I enjoy speaking to them and they always keep me updated on my car's status when they have it for service. personable. I enjoy speaking to them and they always keep me updated on my car's status when they have it for service. More

Great service and friendly people. Everybody was well informed and courteous. All of my questions were answered honestly. I never felt any of my questions were being ignored. informed and courteous. All of my questions were answered honestly. I never felt any of my questions were being ignored. More

Service seems better than motorworld whom I’ve pitched from previously. I’ve had a better all around experience with Toyota of Scranton. Thank you from previously. I’ve had a better all around experience with Toyota of Scranton. Thank you More

I have been using this dealership for years, have purchased many new vehicles and have, in turn, had them services. It is the only dealership I trust....very professional, honest, competent. purchased many new vehicles and have, in turn, had them services. It is the only dealership I trust....very professional, honest, competent. More

joe the Service Supervisor did everything he possibly could to correct the year long issue with my brakes. So far no more problems at this time. could to correct the year long issue with my brakes. So far no more problems at this time. More