Toyota of Scranton - Service Center

Experience was excellent!! Brian Burgess my salesman was extremely knowledgeable and helpful. All staff were professional and friendly. The process was fast and easy. The most stressful part was choosing wh extremely knowledgeable and helpful. All staff were professional and friendly. The process was fast and easy. The most stressful part was choosing which car to take home!! I highly recommend Toyota of Scranton. I will only buy my cars there. More

Scranton Toyota gets my appointment when I need it, cover everything I need done and more, I drive a lot and need responsible people to take care of my car everything I need done and more, I drive a lot and need responsible people to take care of my car More

Very professional, very quick, and they even kept in touch every step of the way. I’m new to owning anything somewhat nice so they even walked me through how my warranties work and everything. touch every step of the way. I’m new to owning anything somewhat nice so they even walked me through how my warranties work and everything. More

Friendly and very professional. Clean and fast service. Great all around. Staff was very helpful was very straightforward with explaining everything. Would highly recommend for services. Great all around. Staff was very helpful was very straightforward with explaining everything. Would highly recommend for services. More

The waiting is getting longer and longer. The car wash seems to be always broken. The bath rooms are very clean and the service is good. seems to be always broken. The bath rooms are very clean and the service is good. More

Tiffany was wonderful to work with as usual and she did give me a discount on the brake work I needed but the cost of the brake work even with the discount was expensive. I was there for inspection so I di give me a discount on the brake work I needed but the cost of the brake work even with the discount was expensive. I was there for inspection so I didn’t have time to check around for the best price to have the work done. I gave the work quality a 4 rating because after the work the brakes were squealing when I was driving down the road. I believe a metal sensor was maybe rubbing on the brakes? I did not call to complain or bring it back because of a family issue that occurred shortly after the day I was at the dealership. It was not affecting the brakes functioning. More

Was very happy with the service and the staff. Was informed upfront of all charges and all the work was completed in a very timely manner. Would highly recommend. informed upfront of all charges and all the work was completed in a very timely manner. Would highly recommend. More

Great experience buying our new Rav 4 would definitely return for our next vehicle purchase in the future. Helpful and friendly service from start to finish return for our next vehicle purchase in the future. Helpful and friendly service from start to finish More

Stephanie Jones in the service center was outstanding ! I told her I wasn’t sure of the features my Tacoma had so when my servicing was finished she introduced me to Mark Thomas who took the time and sat in told her I wasn’t sure of the features my Tacoma had so when my servicing was finished she introduced me to Mark Thomas who took the time and sat in my truck with me and educated me on the features . I was just blown away with all the features it has ! Your customer service is exceptional ! Thank you Stephanie and Mark . More