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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,008 Reviews

3,008 Reviews of Toyota of Scranton - Service Center

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August 06, 2020

Outstanding,Service.Thank you.They diagnosed the Outstanding,Service.Thank you. They diagnosed the problem, and took every precaution to fix it and gave me a automobile status report which is great More

by johnlandy91
Recommend Dealer
Yes
Employees Worked With
Alan Aimer,Tara where Great.
Aug 12, 2020 -

Toyota of Scranton responded

Thank you for taking the time to share your service experience. We are thrilled we earned your trust and look forward to working with you in the future. Take care.

August 06, 2020

Good work done in a timely fashion. I am always happy with Toyota of Scranton Their service is reasonable and I can always wait for my car. They are friendly and always make me feel at h More

by aferdyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Howard Sweeny
Aug 12, 2020 -

Toyota of Scranton responded

Our customers are family!!! Thank you for your perfect, 5 star review. We appreciate your kind words. Take care

August 06, 2020

They are good... with customer service and everything... They give good suggestions what your car need..! On that time...! Best Toyota service in wilksbarre and Scranton area... More

by hjangala
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Aug 12, 2020 -

Toyota of Scranton responded

Thank you! We appreciate your recommendation and perfect, 5 star review. Take care.

August 06, 2020

I really appreciate the time they spend with me here. I really feel like they go above and beyond at every visit for service great group at toyota of scranton More

by SHOEWHO@me.com
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Aug 12, 2020 -

Toyota of Scranton responded

Our Team strives to provide our customers with the best experience. We take pride in our dedication to customers. Thank you for the perfect, 5 star review. Enjoy your new vehicle. Take care.

August 05, 2020

Toyota Scranton Review Excellent customer service. Staff very friendly, professional and accommodating. This is the second auto I have leased through Scranton Toyota. A More

by TWOGRANDKIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Langlois
Aug 06, 2020 -

Toyota of Scranton responded

Thank you for your loyalty and for taking the time to review your recent experience. We all appreciate your kindness. Enjoy your new vehicle. Take care.

August 05, 2020

I was given false information about my 2017 Toyota Rav4 Perhaps you should ask Mary Jo, your VP of Guest Experience. I had already gave her my opinion of Toyota of Scranton. She believes this was a ma More

by WHEELS611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie McNair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Jo, Joe Mercado Jr, Alyssa Esteras, Howard Sweeny
August 05, 2020

quicker than jiffy lube The dealership is extremely well run and organized. The employees are all so friendly but efficient at the same time. Very focused on servicing my veh More

by TBMAMACITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Toyota of Scranton responded

Thank you very much for the perfect, 5 star review. We strive each and every day to provide the best customer experience in our sales and service departments. We are thrilled you had an excellent experience. Take care.

August 04, 2020

Service Had my vehicle serviced at Toyota of Scranton, Tiffany Peoples representative is always a pleasure to do business with, she is extremely knowledgeable More

by DENLO1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Toyota of Scranton responded

Thank you for recognizing Tiffany Peoples. She is very knowledgeable and wants to take care of her customers. Her goal is to make sure your vehicle is safe and you are aware of any repairs made. Thank you for the perfect, 5 star review. Take care.

August 01, 2020

Great team. Made my experience one of the best I’ve ever had. I will recommend al of my contacts to the team at Toyota of scranton. More

by KENNETHWALLEY5125
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Sampogne, Allen Blad, Curt Manck
Sep 01, 2020 -

Toyota of Scranton responded

Kennethwalley, thank you for the perfect, 5 star review. We look forward to working with you in the future. Take care.

July 30, 2020

Good, AJ is a excellent salesperson and people over there were really nice. I give AJ a five star, he is a great salesperson very helpful. More

by XIANGNIWANG7
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace
Jul 31, 2020 -

Toyota of Scranton responded

XIANGNIWANG7, thank you for giving AJ a perfect review. He truly is all about providing the best experience for his customers. We are so happy you had such a nice time purchasing your new vehicle. Take care.

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