3,013 Reviews of Toyota of Scranton - Service Center
Simply Awesome! Easy in easy out. Staff is friendly and knowledgeable. Customer service is simply awesome! Highly recommend this place for sales and service. Always b Easy in easy out. Staff is friendly and knowledgeable. Customer service is simply awesome! Highly recommend this place for sales and service. Always been pleased. More
Great dealership I really am a fan on Toyota of Scranton. Every service visit, our awesome sales person Doug always makes it a point to come sit and say hi. He’s alw I really am a fan on Toyota of Scranton. Every service visit, our awesome sales person Doug always makes it a point to come sit and say hi. He’s always so friendly. For the last few visits, I’ve had Stephanie as my service checkin/out person. She’s always so understanding, friendly and is sure to get me right in and out quickly. Waiting with a young child is no issue at all with those comfy couches and fun play room. My family loves TOS!! More
Dissapointed Toyota Care service @ 13,000 miles. Specifically requested syn. oil & filter change along with state inspection & emissions, tire rotation. Returned h Toyota Care service @ 13,000 miles. Specifically requested syn. oil & filter change along with state inspection & emissions, tire rotation. Returned home reviewed invoice. Oil change not preformed. Called service tech. Informed me oil change was not performed because not due with toyota care. I advised that as the car owner I wanted it performed because I would be traveling to Fl and elsewhere and would not be back. Disappointed, I took car to other shop and had oil change performed. I should have been informed while I was sitting in the Toyota lounge area that it would not be performed and why. Service Tech was James Boardwine. More
Excellent overall Very friendly and polite. Couldn’t do enough for us. Service outstanding. Waiting area very nice and the deli had good food at reasonable prices. Very friendly and polite. Couldn’t do enough for us. Service outstanding. Waiting area very nice and the deli had good food at reasonable prices. More
Oil change and new tires mounted and balanced. Great service, it was busy but they offered a shuttle. We were there long enough for my wife to fall in love with the RAV4. We came back with her car Great service, it was busy but they offered a shuttle. We were there long enough for my wife to fall in love with the RAV4. We came back with her car and traded it in for one the same day. More
Best service center! I’ve been dealing with Toyota of Scranton over 19 years and have never had a bad experience. The service department is fantastic - knowledgeable, frie I’ve been dealing with Toyota of Scranton over 19 years and have never had a bad experience. The service department is fantastic - knowledgeable, friendly, helpful. More
Great service Nice job, Stephanie was good about keeping me updated on the progress of the service visit. Very helpful, and friendly. They took my car in on short n Nice job, Stephanie was good about keeping me updated on the progress of the service visit. Very helpful, and friendly. They took my car in on short notice and got me on my way. More
Tire repair Had a slow leaking tire with a screw in it. Took it in to have it repaired with no appt. Back on the road again in an hour and they took care of the Had a slow leaking tire with a screw in it. Took it in to have it repaired with no appt. Back on the road again in an hour and they took care of the road hazard warranty I had on the tires. Great job. More
Not our appointment!! Stop sending stuff to us!! Stop texting us. Your automated system is becoming a ROYAL nuisance. We were not in for service recently. Do not own an FJ Stop sending stuff to us!! Stop texting us. Your automated system is becoming a ROYAL nuisance. We were not in for service recently. Do not own an FJ Cruier. Get this address And phone OUT of your auto contact base. We’ll call when we need you. More
Service Tiffany has such a great personality , is always so helpful , keeps me updated and always goes above and beyond. She does such a great job at what she Tiffany has such a great personality , is always so helpful , keeps me updated and always goes above and beyond. She does such a great job at what she does ,Tiffany is awesome! More