Back

Toyota of Scranton - Service Center

Scranton, PA

4.6
2,952 Reviews

2,952 Reviews of Toyota of Scranton - Service Center

Sort by
October 17, 2019

Great team and service Mary Jo has been extremely helpful when I called in an issue with my Toyota tire and was able to take care of the problem immediately. She was kind More

by MERCEDES4589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Jo, Allen Blad
Oct 18, 2019 -

Toyota of Scranton responded

MERCEDES4589, your kind words are greatly appreciated. We work hard for our customers and want to provide the best service and experience. Thank you for the opportunity to care for your vehicle. We are thrilled we earned 5 stars! Many thanks.

October 16, 2019

Completely satisfied Toyota of Scranton cares about their customers, always friendly and knowledgeable, clean and comfortable waiting area always coffee and snacks while y More

by patspat41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Toyota of Scranton responded

patspat41, thank you acknowledging the fact we do care about our customers! That is our number one goal. We are thrilled all went well. Thank you.

October 15, 2019

Prevention I was in for a tire rotation and some preventative maintenance items. While rotating the tires they found a broken stud which would not have been good More

by jsoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating!

October 15, 2019

Good friendly people and quick service It was easy to schedule my service appointment and they had me in and out. It doesn't get much easier than that. I look forward to future visits too. More

by PACO2252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Dan Gabriel
Oct 16, 2019 -

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Paco!

October 14, 2019

Easy in Easy out I couldn't be happier so far with my Tundra and the service at Toyota of Scranton. 1st class all the way around and love the waiting area. More

by EXCELUSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Maxx Broden, Louie Vitorio
Oct 15, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5- star rating! Congratulations on your Tundra!

October 14, 2019

Annual inspection Easy online scheduling allowed me to pick a time convenient for my working hours. Once I arrived, the service from start to finish was so easy. And th More

by marycwelby
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2019 -

Toyota of Scranton responded

Thank you so much for taking the time to share about your experience at our dealership, Mary!

October 13, 2019

Awesome place I had dropped my truck off for a 10k service and they did very well and took car of my truck in a timely manner More

by ALIVIA2121
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Bosque, Brian Ramos, Samuel Feliciano
Oct 14, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating, Alivia!

October 13, 2019

Inspection and oil change Everyone is so helpful and courtious. One thing needs correcting with the emission testing. Our previous Prius had no problems because I live in Sus More

by TDAUGHERTY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
Oct 14, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating!

October 13, 2019

Problem free car 2017 Corolla has no issues . Just routine maintenance. Place is nice . Service is quick. People are nice. I don't remember all their names but they More

by MATTSVETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Eshelman
Oct 14, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback, Matt!

October 11, 2019

EXCELLENT SERVICE Everyone was very accommodating. I received excellent service and would gladly recommend Toyota of Scranton!!! They are pleasant and always strive to More

by kfeinberg
Recommend Dealer
Yes
Employees Worked With
Dan Frayko, Samuel Feliciano
Oct 11, 2019 -

Toyota of Scranton responded

Thank you for the great review and 5 stars! We appreciate this wonderful feedback about our staff!

...
197
...