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Toyota of Scranton - Service Center

Scranton, PA

4.6
3,013 Reviews

3,013 Reviews of Toyota of Scranton - Service Center

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November 24, 2019

15k service Alyssa in service was phenomenal. Not only was she extremely professional with me but as I waited to finalize things with my car I took note of how pa More

by JIMCANUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Corey Boynton
Nov 25, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating, Jim!

November 21, 2019

Vehicle Inspection While my 2011 Venza was for inspection my service adviser offered to have them do some preventative maintenance that would be due in two months. Rath More

by jsoya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Toyota of Scranton responded

jsoya, that is why we complete a 21 point check of your vehicle at every service visit. The goal is to keep you informed and updated on the condition of your vehicle and report to you any recommendations our technician has for you. We appreciate the 5 star review and are happy to know all went well at your appointment.

November 20, 2019

I was very impressed with overall with the service. First the reason for my visit was for the yearly inspection and tire rotation. During my experience I was treated with the greatest respect by the st More

by jimd1901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Toyota of Scranton responded

Thank you kimd1901 for the 5 star review. Tiffany is an asset to our Service Team. Thank you for your favorable comments.

November 20, 2019

Oil change, tire rotation I was pleased with the whole experience. Everyone was friendly and helpful. I plan to continue having my vehicle at Toyota of Scranton, and would re More

by WOODT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Toyota of Scranton responded

We appreciate your recommendation and 5 star review, Woodt. Thank you.

November 19, 2019

Too much Too commercialized.Always so many employees but not acknowlegded right away. A bit confusing. Why so big? The place is like an entire city! W More

by CAYALE1982
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I really can't submit a review without naming specific employees?
November 19, 2019

Quick, Courteous, and Professional Great experience, I would highly recommend Toyota Service to anyone! Very nice facility, The service technicians seem to very very knowledgeable... Gi More

by GWCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback!!

November 18, 2019

SO KIND, VERY PROFESSION AND ENTHUSIASTIC TEAM I had a great time at Toyota Services. They were very fast and professional in all the made. The promised me change a part of the chair and they chang More

by OMARVSEGURAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pritchyk
Nov 18, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5- star rating, Omar!

November 18, 2019

My first choice for service This is my first choice to service my Toyota vehicle. Eventhough dealer costs more than your local indie shops, Toyota of Scranton is my preference f More

by E_D_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and positive feedback!

November 17, 2019

Unscheduled service Stopped in for service without an appointment. Was taken care of in a prompt, courteous manner. I was in and out in 90 minutes. IMPRESSIVE ! More

by CMICHAELS020
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Langlois
Nov 18, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating!

November 17, 2019

Great service! I have always received quality service at Toyota. Everyone is pleasant and cheerful and eager to help out in any way they can. Several of the employee More

by JLCAREY68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and awesome feedback!

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