3,013 Reviews of Toyota of Scranton - Service Center
15k service Alyssa in service was phenomenal. Not only was she extremely professional with me but as I waited to finalize things with my car I took note of how pa Alyssa in service was phenomenal. Not only was she extremely professional with me but as I waited to finalize things with my car I took note of how patient and professional she was with a difficult customer in front of me. Great job Alyssa! More
Vehicle Inspection While my 2011 Venza was for inspection my service adviser offered to have them do some preventative maintenance that would be due in two months. Rath While my 2011 Venza was for inspection my service adviser offered to have them do some preventative maintenance that would be due in two months. Rather than have a large in two months we were able to have some of the work done now and split the expense. I appreciated that. More
I was very impressed with overall with the service. First the reason for my visit was for the yearly inspection and tire rotation. During my experience I was treated with the greatest respect by the st First the reason for my visit was for the yearly inspection and tire rotation. During my experience I was treated with the greatest respect by the staff. Also Ms. Peoples was very kind, knowledgeable and accommodating. More
Oil change, tire rotation I was pleased with the whole experience. Everyone was friendly and helpful. I plan to continue having my vehicle at Toyota of Scranton, and would re I was pleased with the whole experience. Everyone was friendly and helpful. I plan to continue having my vehicle at Toyota of Scranton, and would recommend them to others. More
Too much Too commercialized.Always so many employees but not acknowlegded right away. A bit confusing. Why so big? The place is like an entire city! W Too commercialized.Always so many employees but not acknowlegded right away. A bit confusing. Why so big? The place is like an entire city! W More
Quick, Courteous, and Professional Great experience, I would highly recommend Toyota Service to anyone! Very nice facility, The service technicians seem to very very knowledgeable... Gi Great experience, I would highly recommend Toyota Service to anyone! Very nice facility, The service technicians seem to very very knowledgeable... Give them a shot, we will be pleased More
SO KIND, VERY PROFESSION AND ENTHUSIASTIC TEAM I had a great time at Toyota Services. They were very fast and professional in all the made. The promised me change a part of the chair and they chang I had a great time at Toyota Services. They were very fast and professional in all the made. The promised me change a part of the chair and they changed it without cost. I can thrust in them with out shadow of doubts. I really recommend those guys, this team and the Dealer. More
My first choice for service This is my first choice to service my Toyota vehicle. Eventhough dealer costs more than your local indie shops, Toyota of Scranton is my preference f This is my first choice to service my Toyota vehicle. Eventhough dealer costs more than your local indie shops, Toyota of Scranton is my preference for servicing my vehicle. My wait has *never* been long. The staff is friendly. The work is always performed correctly the first time. More
Unscheduled service Stopped in for service without an appointment. Was taken care of in a prompt, courteous manner. I was in and out in 90 minutes. IMPRESSIVE ! Stopped in for service without an appointment. Was taken care of in a prompt, courteous manner. I was in and out in 90 minutes. IMPRESSIVE ! More
Great service! I have always received quality service at Toyota. Everyone is pleasant and cheerful and eager to help out in any way they can. Several of the employee I have always received quality service at Toyota. Everyone is pleasant and cheerful and eager to help out in any way they can. Several of the employees go above and beyond to please their customer. Thanks Toyota! More