Toyota of Scranton - Service Center

Excellence Excellent. My experience at Toyota Scranton was very relaxing accommodating the service people are very friendly .The work on my truck was done quick Excellent. My experience at Toyota Scranton was very relaxing accommodating the service people are very friendly .The work on my truck was done quick and I didn’t have to come back. Also they cleaned my truck which was nice More

Always the best! Toyota of Scranton is a treasure! I can’t imagine buying another kind of truck because of the outstanding service I always receive. 110% satisfied Toyota of Scranton is a treasure! I can’t imagine buying another kind of truck because of the outstanding service I always receive. 110% satisfied More

Couldn’t ask for nicer people! Everyone was very friendly and helpful. It didn’t take them long to patch the tire on my RAV4 so I was back on the road again. Thanks guys. Everyone was very friendly and helpful. It didn’t take them long to patch the tire on my RAV4 so I was back on the road again. Thanks guys. More

Efficient and reliable service I have owned my Prius for 6 years and follow the regular maintenance schedule. I have had no problems and the service I receive has been so good that I have owned my Prius for 6 years and follow the regular maintenance schedule. I have had no problems and the service I receive has been so good that I do not choose to take my car elsewhere. More

Labor is a tad high We had a new bumper put on our pickup and the job was done quickly, but the labor cost was very high. Although the overall cost of the bumper and i We had a new bumper put on our pickup and the job was done quickly, but the labor cost was very high. Although the overall cost of the bumper and installation that was quoted ($1500) was what we were charged, the labor was quite high, in our opinion. Apparently, a bumper is only around $500 plus brackets and such. Also, we asked to have a hubcap replaced and this was not done. I think they forgot we wanted it or something. Just try to get some kind of itemized estimate before you have work done so you're not unpleasantly surprised. More

quick to respond had an issue with my electrical problem and they were able to get me in quickly and sent me off with a rental as they were swamped with work and wasnt had an issue with my electrical problem and they were able to get me in quickly and sent me off with a rental as they were swamped with work and wasnt going to be able to look at til monday. sure enough monday came and i get a call that my truck was done. turned out to be a bad cell on my battery.. new one installed and back in business! thanks for all you do to make things pleasant Tiffany!!! More

Always great Toyota Scranton is very professional and accommodating. Stephanie was very helpful and pleasant. Check in person was very courteous and helpful also. Toyota Scranton is very professional and accommodating. Stephanie was very helpful and pleasant. Check in person was very courteous and helpful also. A good experience. More

Not as great as when it first opened. They got me right in for my 10K mile check (I purchased the vehicle new last December) but it was almost 2 hours wait (when told it would be 45 mins.) They got me right in for my 10K mile check (I purchased the vehicle new last December) but it was almost 2 hours wait (when told it would be 45 mins.) and the construction of a new food business in the showroom was loud and dirty. I instantly regretted waiting; wished I’d asked for a car to take me home. More

Excellent customer service Stephanie Jones was extremely helpful and courteous. She was well organized and informative. She made sure to go over everything that was being done t Stephanie Jones was extremely helpful and courteous. She was well organized and informative. She made sure to go over everything that was being done to my car and gave me options. I am hoping to deal with her in the future. More

Inspection follow up and used vehicle shopping Brought my Tacoma in for follow up inspection and got my vehicle appraised. Even though I didn’t buy that day Tiffany and the service department were Brought my Tacoma in for follow up inspection and got my vehicle appraised. Even though I didn’t buy that day Tiffany and the service department were super great as always. Maxx Broden took the time to show me used trucks and take a test drive. Would highly recommend these people and will be back again 👍🏻 More