Toyota of Scranton - Service Center

Best Dealership Plain and simple the best dealership to work with 100% Highly recommend you use Toyota of Scranton Very informative and always keeps you inform Plain and simple the best dealership to work with 100% Highly recommend you use Toyota of Scranton Very informative and always keeps you informed as to what the needs are More

Awesome Making my appointment was easy - then when I went in for the actual appointment I was told it would be about an hour and they had me back on the road Making my appointment was easy - then when I went in for the actual appointment I was told it would be about an hour and they had me back on the road within 40 minutes. More

My dealings with Mr. Thomas I just happen to meet Mark Thomas when I was having trouble with the en tunes on my 2018 Toyota Camry. I must say that man goes above and beyond. He I just happen to meet Mark Thomas when I was having trouble with the en tunes on my 2018 Toyota Camry. I must say that man goes above and beyond. He is one of the nicest people I have ever met and really helps the customers. I have never seen this before in all my years. I can only say Toyota of Scranton is very lucky to have him. He certainly should be awarded manager of the month. More

First Service Appointment Thought I was going to be there for about and hour. About 40 minutes later the service representative came out and said they were finished. Each per Thought I was going to be there for about and hour. About 40 minutes later the service representative came out and said they were finished. Each person I dealt with was very kind, helpful and courteous! Thank you Toyota for a pleasant visit. More

Great experience Everyone In the service department was very kind and helpful. The staff was very accommodating. Concerned with my time and satisfaction. The job was Everyone In the service department was very kind and helpful. The staff was very accommodating. Concerned with my time and satisfaction. The job was done quickly. It was a great experience. More

Waste of time Had a sticker on my windshield said service 24,000 miles 🙄called for appointment the person said take it in you need an oil change plus other things Had a sticker on my windshield said service 24,000 miles 🙄called for appointment the person said take it in you need an oil change plus other things well I brought the car down approximately one half hour later the girl said you’re done I said all ready what did they do she said nothing I said why did the guy tell me to bring it in what about the sticker on the windshield that said service 24,000 mi and what about the service reminder that came up every time I started the car for two weeks 🙄she said sorry bring it back in March I will have the car brought out to you in a couple of minutes however it took several minutes I had to go looking for it not a happy person What a waist of time More

Fast, friendly, and efficient Staff was very friendly and helpful. Loved the waiting area- very comfy with great food from Zuppa. I would honestly just hang out here to get a bite Staff was very friendly and helpful. Loved the waiting area- very comfy with great food from Zuppa. I would honestly just hang out here to get a bite and type my reports for work. They explained everything very well at the end of service which was very fast! More

Great Service as always! Always have great service and great customer service every time I visit! Tiffany Peoples is exceptional! Service is prompt and wait time is minimal. Always have great service and great customer service every time I visit! Tiffany Peoples is exceptional! Service is prompt and wait time is minimal. Thanks as always! More

Happy customer I was in and out in a reasonable amount of time. Plus they detected another problem, before it became a problem. I always received good service. I was in and out in a reasonable amount of time. Plus they detected another problem, before it became a problem. I always received good service. More

oil change Late afternoon appointment; service was on time and fast. Thanx!!! As always, I was impressed with the excellent service and courteous technicians. Late afternoon appointment; service was on time and fast. Thanx!!! As always, I was impressed with the excellent service and courteous technicians. Plus the place was spotless! More