Back

Toyota of Scranton - Service Center

Scranton, PA

4.6
2,948 Reviews

2,948 Reviews of Toyota of Scranton - Service Center

Sort by
August 21, 2019

Quick service with a smile Vito and Alan did a great job in getting my vehicle in for quick reliable service with a complimentary wash. Next time they will replace my wipers as More

by daveyip1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace, Michael Reilly, Vito Sampogne
Aug 22, 2019 -

Toyota of Scranton responded

We appreciate the 5 star- rating and awesome feedback, Davey!

August 20, 2019

Very nice experience. The service department was an easy professional experience. The staff in the service department were very timely and customer friendly. It was a very More

by JUSTINEGATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Brzegowski
Aug 20, 2019 -

Toyota of Scranton responded

Thank you for the positive feedback and 5 star- rating, Justine!

August 20, 2019

Great Service! James Brown is awesome! It took 2 visits, but our recently purchased Honda CRV is working excellant. The entire staff in service is very professonal. More

by Mike m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brown
Aug 21, 2019 -

Toyota of Scranton responded

We appreciate the great review and 5 star- rating, Mike! We are happy to hear James was able to help you out!

August 20, 2019

Service Great service . Friendly staff. Easy to make appointments and service done in a timely manner. All staff was helpful and courteous. We are happy with More

by MCDERMOTTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gabriel
Aug 21, 2019 -

Toyota of Scranton responded

Thank you for taking the time to share about your experience at our dealership! We are so happy to hear your experience with us was a great one!

August 20, 2019

From start to finish, this was a great experience. From the moment I appeared at the counter, Tiffany looked up and acknowledged me, and said that I would be waited on shortly, which I was. After that More

by MUSHKNOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating! Thank you for taking the time to share all this!

August 19, 2019

Service Excellent service from dedicated, very friendly staff. Price was just OK......not sure if it's competitive or not, but acceptable. Would recommend T More

by ptbariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Toyota of Scranton responded

Thanks for the 5-star rating and positive review!

August 17, 2019

Exactly Toyota of Scranton is great! The staff are friendly with great customer service skills, and they get the job done in a timely manner. I would recommen More

by charrity93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Toyota of Scranton responded

We appreciate the great review and 5 star- rating, Charrity!

August 17, 2019

service dept. service dept was very courteous and on time and thorough. The waiting lounge was comfortable and nice. So the overall experience was a pleasant one More

by GBUTCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Toyota of Scranton responded

We appreciate you sharing this great feedback! Thanks for the 5-star rating!

August 16, 2019

Not Happy. Recommend 1800$ of work to be done on a vehicle that we just purchased from you in April2019, that was fully inspected before we bought it. I would sa More

by Bricon
Recommend Dealer
No
Employees Worked With
Aug 16, 2019 -

Toyota of Scranton responded

Hello, we would like to hear more about your experience. Please contact Mary Jo Preno, Vice President Guest Experience to further discuss your recent visit to our dealership. You can reach Mary Jo at 570.702.8776. We do not like to hear our customers had a disappointing experience. Thank you

August 15, 2019

Service Every time I come in for a service I leave feeling satisfied that the work was done well. I’ve bought 2 vehicles from here and always felt welcomed an More

by swiltshire4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Aug 15, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating!!

...
207
...