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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,951 Reviews

2,951 Reviews of Toyota of Scranton - Service Center

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June 21, 2019

Excellent review I have dealt with Tiffany several times when getting my car serviced!! She is an amazing lady..... Extremely helpful and also got me a rental car when More

by KKRUSHER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Toyota of Scranton responded

We appreciate your loyalty! Thanks for the great review!

June 20, 2019

Very nice and problem free. Helpful polite staff. Quick wait time.. Took care of problem. Made me feel very welcome and made sure I was satisfied. Washing truck was snice touch More

by REDDOG7780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianne Cucura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bosque, Kevin Brzegowski
Jun 20, 2019 -

Toyota of Scranton responded

REDDOG7780, thanks so much for the 5 stars and your review. Our goal is to complete all work within a reasonable amount of time. We are thrilled all went well for you at your recent visit.

June 20, 2019

Inspection and oil change Very accommodating to my work schedule. Did everything in a timely manner, expert workmanship, answered all my questions. I’m so glad I got a Toyota. More

by colleen9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Feliciano
Jun 20, 2019 -

Toyota of Scranton responded

colleen9876, we are delighted you chose Toyota. Thank you. We appreciate the awesome review and 5 stars.

June 20, 2019

Miserable experience Very disappointing overall with everyone. Management does not work with customers and waiting time in service department is ridiculous then they add o More

by KKANDBOBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will not ever recommend this dealership
Jun 20, 2019 -

Toyota of Scranton responded

KKANDBOBW, I would appreciate the opportunity to discuss your experience at our dealership. Please contact me at 570.702.8776. I am interested in your feedback. Thank you. Mary Jo Preno Vice President Guest Experience

June 20, 2019

FAST SERVICE VERY CLEAN AND CURITS AND NOT A LONG WAIT FOR YOUR VEHICLE SALES PEOPLE VERY GOOD TO EXPLAIN ALL OPTIONS ON YOUR ON VEHICLE AND WORK OUT A GREAT PR More

by martymiglionico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden
Jun 21, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating, Marty! We are so happy to hear you had a great experience at our dealership!

June 19, 2019

First Class The service center is professional, efficient, and courteous. They obviously have the automotive repair talent and they get the work done quickly. So More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Travis Langlois
Jun 20, 2019 -

Toyota of Scranton responded

Thank you so much for taking the time to share this feedback about our dealership, Jeff! We really appreciate the 5 stars and positive feedback!

June 18, 2019

Tunnel Cover After much ado over tunnel covers fitting our Tacoma, we finally got the right fit and all is well in the Reed household. I appreciated how I was tre More

by Sharon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The photos with staff is a good idea. I just want to reiterate how much I appreciated the professionalism and kindness I.Thank You! , Nick Bosque
Jun 18, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share this awesome feedback, Sharon!

June 18, 2019

Top notch! Professional ,friendly. Very willing to make your visit a pleasant one. Service completed as promised and about the time period stated while I waited More

by rjb52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Toyota of Scranton responded

Thanks for the 5-star rating and positive review, RJB!! We really appreciate you recommending our dealership!

June 17, 2019

Fast service! Great, fast service while there! After my service though I received about 7 calls and 5 emails asking me for my opinion on the service. I did a survey More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the names of the people worked with
Jun 17, 2019 -

Toyota of Scranton responded

Thank you for the great rating. The last thing we want to do is annoy our customers. We will check on all the calls/emails. Take care.

June 17, 2019

Rutine Mantince Was just in for an oil change, took me right in Thomas Diak took great care of my Camry one of a few techs I trust my vehicles with More

by SUTTON_RACING_2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Diak Jim Gaughan, Kevin Brzegowski
Jun 17, 2019 -

Toyota of Scranton responded

SUTTON_RACING_2006, thank you for the 5 star rating and awesome review. We look forward to seeing you at your net visit. Take care.

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