3,020 Reviews of Toyota of Scranton - Service Center
new car checkup personnel courteous and knowledgeable - the wait time was less than expected plus I got to watch the Do It Yourself channel! Clean comfortable wait personnel courteous and knowledgeable - the wait time was less than expected plus I got to watch the Do It Yourself channel! Clean comfortable waiting area More
Good dealership with great personnel The problem with my car was fixed fast and i trust the service department. Scheduling service was easy and i enjoy being able to drop off my vehicle t The problem with my car was fixed fast and i trust the service department. Scheduling service was easy and i enjoy being able to drop off my vehicle the night before. More
Efficient, fast and friendly service. Every visit is met with friendly service from the minute you enter and maintained throughout. Always efficient and services are explained well, along Every visit is met with friendly service from the minute you enter and maintained throughout. Always efficient and services are explained well, along with recommendations. More
Tundra Servicing As always Toyota of Scranton takes good care of its customers during any type of routine scheduled or other service visit. My vehicle was gone over by As always Toyota of Scranton takes good care of its customers during any type of routine scheduled or other service visit. My vehicle was gone over by technicians and was ready before I realized it.No question is left unanswered when it came to other information about the Tundra. More
Every service appointment was on time and excellent service. Every time I visited your service department I was greeted by very courteous service advisors. All services were explained to me in advance and expedi Every time I visited your service department I was greeted by very courteous service advisors. All services were explained to me in advance and expediently. I don't remember everyone I dealt with but your service department employees are extremely customer friendly and provide great customer service. More
25000 service Ran a few minutes late due to traffic and construction. Was taken immediately and all service was efficiently performed. My experience with service o Ran a few minutes late due to traffic and construction. Was taken immediately and all service was efficiently performed. My experience with service on my C-hr has been very hood to date. More
Will come back My experience was quick, easy and efficient. My advisor was friendly, curtious and thorough. Did not have to wait to be waited on. Would come back. My experience was quick, easy and efficient. My advisor was friendly, curtious and thorough. Did not have to wait to be waited on. Would come back. More
Driver side window rattle During my visit there were 2 attempts to stop the rattle. The first fix lasted about 1 hour and I brought the car back that day. The 2nd fix lasted During my visit there were 2 attempts to stop the rattle. The first fix lasted about 1 hour and I brought the car back that day. The 2nd fix lasted until I got home. There is still the noise in spite of the mechanics best efforts . (Jimmy was the mechanic.) Our poor PA roads are not helping. Just going to live with the problem and keep my driver side window up as much as possible. Kevin in service was also helpful. More
Collision repair Stefan and Erin were both very helpful with the whole process. Front bumper replaced and you'd never know it's not the original. They did a great job! Stefan and Erin were both very helpful with the whole process. Front bumper replaced and you'd never know it's not the original. They did a great job! Stefan got me in quickly and Erin kept me updated on the progress. I would definitely recommend your collision center. More
Friendly staff The staff was very friendly and personable. They kept me up to date on the progress of my vehicle and promptly contacted me when it was ready for pic The staff was very friendly and personable. They kept me up to date on the progress of my vehicle and promptly contacted me when it was ready for pick up More