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2,953 Reviews of Toyota of Scranton - Service Center
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November 27, 2018
4wheel Drive light blinking red Took longer than expected from eight in the morning and till five in evening also had spark plugs installed , Told they were very busy Plugs don’t Took longer than expected from eight in the morning and till five in evening also had spark plugs installed , Told they were very busy Plugs don’t take that long to install floods don’t take that long to install More
by GEGARDECKI
Verified CustomerEmployees Worked With
November 27, 2018
it was great. fast we came for the 1000 mile check up. service was great . fast. areas were clean and friendly. dd on premises was great. bathrooms were clean a we came for the 1000 mile check up. service was great . fast. areas were clean and friendly. dd on premises was great. bathrooms were clean and tidy. More
by CRAFTYKC
November 27, 2018
Check navigation system Service department checked system which was not working, made necessary updates and conducted the usual overall car inspection. Service has always be Service department checked system which was not working, made necessary updates and conducted the usual overall car inspection. Service has always been excellent. Keep up the good work. More
by JSCZYZYK
November 26, 2018
Time management Always a great experience ! I was quoted a timeframe and my inspection was completed by that time ! Amazing staff! Nice relaxing environment, everyone Always a great experience ! I was quoted a timeframe and my inspection was completed by that time ! Amazing staff! Nice relaxing environment, everyone always has smiles on their faces ! More
by lasotabby
November 26, 2018
Friendly, timely, professional, courteous Overall, experience from start to finish was excellent. Interactions with employees was very professional, courteous, friendly. Care of car was excep Overall, experience from start to finish was excellent. Interactions with employees was very professional, courteous, friendly. Care of car was exceptional. Do not currently live in the area, but with rather travel to this dealership in Scranton than deal with the dealership where I live. The service is not even comparable. More
by MARKHEDGLIN
Employees Worked With
November 26, 2018
Small problem handled well Needed state inspection and emission stickers replaced after windshield was cracked,Brought car in without appointment and was handled expeditiously. Needed state inspection and emission stickers replaced after windshield was cracked,Brought car in without appointment and was handled expeditiously. Service rep was very courteous and helpful More
by silverfocks
Employees Worked With
Alyssa,Esteras, Alyssa Esteras
November 26, 2018
Pleased Toyota of Scranton always provides an easy, hassle free servicing experience. Friendly and knowledgeable staff. Comfortable waiting areas and the Sal Toyota of Scranton always provides an easy, hassle free servicing experience. Friendly and knowledgeable staff. Comfortable waiting areas and the Sales Force does not badger you. More
by philip.sardo
Employees Worked With
Alyssa Esteras
November 26, 2018
Experience Customer Service Rep Phil was GREAT. Very personable, explained everything thoroughly. It was a pleasure. The added Dunkin in the waiting area is trea Customer Service Rep Phil was GREAT. Very personable, explained everything thoroughly. It was a pleasure. The added Dunkin in the waiting area is treat. Wait area was clean & relaxing. All the employees that came my way all extended a "hello". Washed my truck was nice also. More
by jjmullin
Employees Worked With
Philip Sottile
November 24, 2018
Fantastic It is a smooth process here. from when you pull up to when you pull out. The people are very friendly and keep you informed. There is a Dunkin Donuts It is a smooth process here. from when you pull up to when you pull out. The people are very friendly and keep you informed. There is a Dunkin Donuts on site which is fabulous. There is a screen of all the vehicles in service with your status. The waiting area is very comfortable with tv's and a fireplace. Many seating options. I love coming here and will continue to do so. More
by mpmis108
Employees Worked With
November 23, 2018
long waiting time for inspection service l had a very long waiting time for inspection. I waited 1 and 1/2 hours. Waiting area was very cold which made my wait very uncomfortable. l had a very long waiting time for inspection. I waited 1 and 1/2 hours. Waiting area was very cold which made my wait very uncomfortable. More
by BOOTSY409
Employees Worked With
Other Employees :
not sure of female service workers name, Alyssa Esteras
