Toyota of Scranton - Service Center

Toyota of Scranton responded

JSCZYZYK, Thank you for your kind words and the wonderful 5-star review! We are thrilled to hear that you had a great experience at Toyota of Scranton, and your satisfaction is the best reward for our team's hard work. Indeed, we believe that excellent service is the foundation of successful businesses, and we strive to maintain the highest standards in customer care. Your positive feedback encourages us to keep up the good work and continue delivering top-notch service to all our valued customers. If there is anything else we can do for you or if you have any further comments, please don't hesitate to reach out. We are always here to assist you and ensure your satisfaction. Once again, thank you for choosing Toyota of Scranton. We truly appreciate your support and look forward to serving you again in the future. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

JIMBAM22, Thank you for taking the time to share your fantastic 5-star review of Toyota of Scranton! We are thrilled to hear that you had an excellent experience with us and that our friendly service made a positive impression. It's wonderful to know that you would recommend our dealership to everyone you know or meet in the future. At Toyota of Scranton, customer satisfaction is our top priority, and we are dedicated to providing exceptional service to all our valued customers. Your kind words serve as motivation for our team to continue delivering the best possible service and maintaining the highest standards in the automotive industry. Should you have any further feedback or questions, please don't hesitate to reach out to us. We look forward to serving you and your friends in the future and making your next visit just as enjoyable. Once again, thank you for choosing Toyota of Scranton, and we genuinely appreciate your recommendation. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

SNIGPAN, Thank you so much for taking the time to share your wonderful 5-star experience with us at Toyota of Scranton! We truly appreciate your feedback and are thrilled to hear that your appointment went smoothly. Punctuality is one of our top priorities, and we are delighted that your service began promptly at 8 A.M. We understand the value of your time, and our team is dedicated to ensuring efficient and timely service for all our customers. We are especially glad to hear that Hailee provided you with excellent communication throughout your service. Our team takes great pride in keeping our customers informed and making sure they feel confident and informed about the progress of their vehicle maintenance. At Toyota of Scranton, customer satisfaction is our ultimate goal, and your positive feedback motivates us to continually improve our services. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing Toyota of Scranton for your service needs. We look forward to serving you again in the future! Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

DJATCLINTON, Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great visit to Toyota of Scranton and that our team provided you with a pressure-free and enjoyable car-buying experience. We believe in empowering our customers to make informed decisions that best suit their needs, and we're thrilled that you appreciated our approach. Supporting the local community, including the fire and police services, is something we take great pride in. We understand the importance of giving back to the communities we serve, and we're glad you noticed and appreciated our efforts in this regard. It's truly rewarding to know that your trip from Connecticut to our dealership was worth it, and we were able to help you find the SUV you were looking for. We aim to offer a wide selection of vehicles to cater to our customers' preferences, and we're thrilled that we had the perfect match for you. If there's anything else we can assist you with or if you have any further questions, please feel free to reach out. We're here to help, and your satisfaction is our top priority. Thank you again for choosing Toyota of Scranton. We wish you many enjoyable adventures with your new SUV, and if you're ever in the area again, don't hesitate to drop by. Safe travels and have a wonderful day! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

LMMDMAY, Thank you for sharing your fantastic experience with Toyota of Scranton, and we are thrilled to hear that you had such a positive interaction with Kacie! We take immense pride in providing exceptional customer service, and it's gratifying to know that Kacie went above and beyond to make sure you felt valued and well-informed. We are grateful for your loyalty and look forward to welcoming you back in the future. Should you have any further questions or need assistance, please don't hesitate to reach out. We aim to continue exceeding your expectations with every visit. Thank you for choosing Toyota of Scranton, and we can't wait to serve you again soon! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

POETO, Thank you for being a valued member of the Toyota of Scranton family for many years. We truly appreciate your continued loyalty and trust in our dealership. We are delighted to hear that you have consistently experienced excellence from our sales and service staff. Your satisfaction is our top priority, and we are committed to providing you with exceptional service each time you visit us. Regarding your feedback about the Dealer Rater service, we apologize for any inconvenience or dissatisfaction you may have encountered. We take your comments seriously, as they help us identify areas for improvement. At Toyota of Scranton, we strive to ensure that every aspect of your experience, including third-party services, meets or exceeds your expectations. We value your honest feedback, and it will assist us in making necessary adjustments to ensure your future visits are even more enjoyable and hassle-free. Once again, thank you for your ongoing support and trust in Toyota of Scranton. We look forward to continuing to serve you and providing you with the exceptional experience you deserve. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

Hi Holly, Thank you so much for your heartwarming review of Toyota of Scranton! We are absolutely delighted to hear that you had such a positive experience with our team. Our mission is to provide exceptional service and treat every customer like family, and it brings us immense joy to know that we succeeded in making you feel welcome and valued. Our commitment is to go above and beyond to ensure that you find the perfect car that meets your needs and preferences. We understand how important it is to have a vehicle that suits your lifestyle, and we are thrilled that we could assist you in finding the right one. Your kind words mean the world to us, and we are incredibly grateful for your trust in our dealership. If there is anything else we can do for you or if you have any further questions, please don't hesitate to let us know. It was a pleasure serving you, and we can't wait to have you back as part of our Toyota of Scranton family! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

Dear Grateful Customer, Wow, thank you for sharing such a glowing 5-star review of your experience with Toyota of Scranton! We are incredibly grateful for your kind words and are thrilled to know that you have consistently received excellent service from our team. At Toyota of Scranton, our primary goal is to ensure that each customer receives a remarkable and memorable experience throughout their journey with us. We take immense pride in our dedicated team of professionals who go above and beyond to deliver top-notch service and support to all our valued customers, just like you. Moreover, we are equally passionate about giving back to the community and supporting local nonprofits. It warms our hearts to know that you appreciate our efforts to make a positive impact on the communities we serve. We strongly believe that a successful business should always play a role in fostering growth and prosperity for those around us. Your trust and loyalty mean everything to us. If there's ever anything you need, whether it's related to vehicle purchases, service, or any other assistance, please don't hesitate to reach out. We are here to help and ensure that your experience with Toyota of Scranton continues to exceed your expectations. Once again, thank you for choosing Toyota of Scranton and for taking the time to share your kind words. We are immensely grateful for your support, and we look forward to serving you again soon! Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

tjstires, Dear [Customer's Name], Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience at Toyota of Scranton while servicing your Supra. We take great pride in providing our customers with no-nonsense, quick, and reliable service, and we are delighted that you found our service to be up to your expectations. Our team is dedicated to ensuring that all our customers' needs are met promptly and efficiently. Having the required trained technicians and genuine parts to properly service your Supra is of the utmost importance to us. We understand the unique needs of each Toyota model, and our technicians are well-equipped to handle the specific requirements of the Supra. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your business and are always here to help. Once again, thank you for choosing Toyota of Scranton. We truly appreciate your support and look forward to serving you again in the future! Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

menskylorraine22@gmail.com, Thank you for taking the time to share your recent experience with us! We are thrilled to hear that you had a positive visit to Toyota of Scranton. We understand how valuable your time is, especially when it comes to getting your car inspected. We are delighted that we could schedule you an appointment promptly, ensuring a convenient and efficient process for you. Our team takes great pride in providing exceptional customer service, and we are thrilled that you found everyone to be kind and accommodating. Your satisfaction is our top priority, and we will always go the extra mile to ensure you have a pleasant experience at our dealership. It's an honor to have you as a loyal customer who consistently chooses Toyota for your automotive needs. We are committed to delivering top-quality vehicles and creating memorable experiences for our customers. As always, we are here to assist you with anything you may need, and we look forward to serving you again in the future. If you have any further questions or require any assistance, please feel free to reach out to us. Thank you once again for choosing Toyota of Scranton. We value your trust and loyalty and are grateful to have you as part of our Toyota family. Best regards, Mary Jo Preno Toyota of Scranton