Toyota of Tampa Bay

I have bought my last 6 cars from Toyota of Tampa Bay and have always been happy with my service. This time I took my car in for normal service and was told I needed a new battery, that mine had 1/4 life and have always been happy with my service. This time I took my car in for normal service and was told I needed a new battery, that mine had 1/4 life left, a new engine filter, a new cabin filter, and tires. The service tech said I should at least get a new battery and engine filter. He quoted one price but when I hesitated he said he can give me a 20% discount which I already had an email regarding the discount. My son told me to wait. We took my car to Auto Zone and my battery passed just fine and we checked my engine filter and it is clean. I feel that I was trying to be upsold for things I did not need making this a deceptive practice. I do not feel that you should treat a loyal customer or any customer that way. I am definitely considering not returning to Toyota of Tampa Bay after years of doing business with your company. More

I absolutely love everything about this place! The customer service was outstanding, and the staff was friendly, professional, and made the entire experience enjoyable. I highly recommend Tampa To The customer service was outstanding, and the staff was friendly, professional, and made the entire experience enjoyable. I highly recommend Tampa Toyota to anyone looking for excellent service. Tampa Toyota for the win! ⭐⭐⭐⭐⭐ More

Charly was honest and GENUINE Eyad was extremely patient and nice This was my third brand new car from Toyota of Tampa Bay and it was once again a pleasure and nice This was my third brand new car from Toyota of Tampa Bay and it was once again a pleasure More

Derrick Howard was who I initially spoke with to set up a Service Appointment on Monday, June 22nd for Tuesday, June 23rd. Without going into a lot of detail the whole experience was extremely disappointing Service Appointment on Monday, June 22nd for Tuesday, June 23rd. Without going into a lot of detail the whole experience was extremely disappointing and the worst part of this experience was his unprofessional attitude. Once I realized that Derrick didn't even complete the minor things that I asked him to look at I started to question if anything was completed during that Service Appointment. On Wednesday, June 24th I asked for a Service Manager and spoke with Key-Onna Bencun (Service Leader). I explained to her what I experienced earlier in the week with Derrick. We scheduled another Service Appointment for Thursday, June 25th and the experience was EXCEPTIONAL! Key-Onna was absolutely professional, follow up on everything that we discussed and renewed my faith in TOYOTA OF TAMPA BAY's Service Department. I can't say enough positive things about Key-Onna and I truly appreciated her taking care of my 2025 TOYOTA CAMRY. Thank you Key-Onna!!! More

Please don't buy from that dealership they will add fees that u won't agree on this fake service agreement fake warranty stay away they will confuse you n lie to u telling u the bank won't approve unless u that u won't agree on this fake service agreement fake warranty stay away they will confuse you n lie to u telling u the bank won't approve unless u get those service agreements PPP is garbage u will never use it they force that on the sale n when u tell them ur not interested they tell u they can't remove it u will see they are very aggressive n rude very unprofessional when I go online u think ur getting a good price when they are don't structuring the loan it will be sky high beware stay away several banks told me stay away from that dealership they told me that they will reimburse me still haven't received anything nothing they will keep ur money n laugh at you they added a total of $8000 onto my loan I signed by mistake because I was tired exhausted by the stress they caused me they traumatized me so bad it's unbelievable I don't recommend no one to that dealership check ur buyers order n you will see stay away More

My salesman Edwin was a perfect gentleman and salesman. No pressure answered all our questions perfectly and put our sales package and car together for an easily delivery even coming to the house to pick u No pressure answered all our questions perfectly and put our sales package and car together for an easily delivery even coming to the house to pick up our trade in. He is definitely a quality asset for your company. Will be back when time comes for an upgrade that's how much I liked this dealership. More

Service was fast and efficient. Mr Atkins reviewed all records Appreciated the free car wash Mr Atkins reviewed all records Appreciated the free car wash More

My car purchase experience at Toyota wasn’t good. With the trade-in value of my prior vehicle along with my very good credit score, I should have received a much better purchase price for a used vehi With the trade-in value of my prior vehicle along with my very good credit score, I should have received a much better purchase price for a used vehicle. I’m very disappointed, especially since I’ve been a loyal Toyota customer for over 20 years, since 2003! More

Josie was the best! !!! I will definitely ask for her next time I come in for service!!! She did what no one else could do…..thank you Josie!!!!! !!! I will definitely ask for her next time I come in for service!!! She did what no one else could do…..thank you Josie!!!!! More

The service was great I just did not expect to spend 3 hours at the service center hours at the service center More