Toyota of Tampa Bay - Service Center

2 and 1/2 hours for an oil change is ridiculous when you have an appointment. I requested my tires get rotated too and they didn’t do it- not great have an appointment. I requested my tires get rotated too and they didn’t do it- not great More

Derrick Howard went above and beyond to make sure my car was serviced for my safety was able to get me approved for financing in service dept I left very happy Thanks Derrick was serviced for my safety was able to get me approved for financing in service dept I left very happy Thanks Derrick More

This dealership was great. They take care of everything in a reasonable amount of time. Derrick was fantastic. They take care of everything in a reasonable amount of time. Derrick was fantastic. More

Fast and efficient service. I would recommend this dealership and would come again for service. I would recommend this dealership and would come again for service. More

My truck was there for a few weeks getting work done. When I got it back there were oil stains on the seat. They did recall work on the truck and could have at least detailed their mess. When I got it back there were oil stains on the seat. They did recall work on the truck and could have at least detailed their mess. More

Great customer service, employees are nice and helpful with any questions you have., the best. with any questions you have., the best. More

fast and efficient was in and out 40 minutes and very satisfied. if I was still a business owner, I definitely hire Onna Bencun.! satisfied. if I was still a business owner, I definitely hire Onna Bencun.! More

I really won't be coming back here again, and please don't bother calling me. Every single time I come in, it's a new level of pressure, chaos, and scamming. Everyone in the lobby is constantly talking don't bother calling me. Every single time I come in, it's a new level of pressure, chaos, and scamming. Everyone in the lobby is constantly talking about how they've been screwed by this dealership in some way, shape, or form. I was explicitly clear to Justin when I initially started the appointment yesterday that I did not have any time, nor desire to do anything OTHER than my oil change. I told him he can give me the quote, to take to go, but I would NOT be doing anything other than the oil change. I also asked him about a recall that my car received, and he completely ignored it. I told him I did NOT want to purchase new tires today or do anything with my brake fluid, and he again had another conversation with me about it, after I said I needed to get out of there ASAP. He then proceeded to take another 90 minutes after coming to me to re-discuss (an hour after I already had handed over my car), changing my tires and brake fluid. He gave me attitude when I respectfully said I was not going to change them today and appreciated his FYI, and was trying to pressure me by saying "I'm worried about other people on the road"... Seems he stretched out my appointment time even longer, when I said I needed to get out of there asap and to just change the oil. I have had a terrible experience EVERY TIME I come to this dealership. Gettel Toyota from now on ONLY; Never letting those coupons for oil changes get the best of me. You guys seriously need an overhaul. After all that, whoever worked on my car also didn't reset the system to be clear that I'm not due for maintenance, so now I also have an irritating pop up that won't go away till my next oil change. I don't even know if I believe he's changed my oil at this point, and I'm going to get it looked at separately. More

David Mendoza great service. Professional, friendly, bilingual. 100 Recommended Aks for him. Excellent servicio. En español e ingles recomendado 100% Professional, friendly, bilingual. 100 Recommended Aks for him. Excellent servicio. En español e ingles recomendado 100% More

They tried to charge me for unnecessary charges instead of fixing the actual problem. Typical dealership move of fixing the actual problem. Typical dealership move More