Toyota of Tampa Bay - Service Center

Went to get my truck checked service advisor Taylor is far beyond awesome. He keeps you updated at all times and follow up closely your car needs. Incredible communication. Very thankful to find this leve far beyond awesome. He keeps you updated at all times and follow up closely your car needs. Incredible communication. Very thankful to find this level of customer service!! More

Waited 2 1/2 hours for a basic oil change. I had a scheduled appointment. No courtesy update or concern for customer’s time was made. There is no point on giving appointments if you’re not goi I had a scheduled appointment. No courtesy update or concern for customer’s time was made. There is no point on giving appointments if you’re not going to respect customers time. My name was not posted on the board until I called customer service and ask 1 1/2 hours later. I thought maybe they didn’t update the board in error but right after the call my name was posted. It then took another hour for the oil change. Very poor management and customer service. They can learn from other Toyota dealers, where I have had very good timely service. I would not recommend this dealership and management probably needs training. More

My oil change went smoothly and I was in and out in less than an hour. than an hour. More

I love how this is a total experience when getting your car serviced at Toyota of Tampa Bay. There is a screen that constantly updates you on the status of your car. I love that they have breakfast availab car serviced at Toyota of Tampa Bay. There is a screen that constantly updates you on the status of your car. I love that they have breakfast available to order in addition to the coffee. I have been buying Toyotas since 1997 exclusively; mostly Camry's but I have bought a Corolla and now I am driving a Rav4. The service reps and the salesmen are great! I would recommend everyone to buy a Toyota at least once and they will never go back to what they came from. On the downside, the only problem I have ever had at this dealership is when I went to purchase a air cabin filter from parts. The person on duty was less than friendly and carried on a personal conversation with someone while I waited patiently in line. Finally the person in front of me stepped to the side so I could buy the filter. The parts person alone is a reason not to go to this dealership. He almost tainted every pleasant experience that I have had. But you can't let one person deprive you of the extraordinary experiences that you have had at a business. The sales person that sold me my car no longer works here and I was a little distressed to hear this but....people move on. As a whole, they try hard to please the customer. More

Derrick's friendly and efficient. I received a video from the tech explaining the results of the vehicle inspection which was clear and informative. I received a video from the tech explaining the results of the vehicle inspection which was clear and informative. More

Excellent and fast service! Freylen was very professional and the service In less than an hour. Freylen was very professional and the service In less than an hour. More

Every time I go to Toyota of Tampa Bay, my service technician is always very helpful, and explains what the inspection covers. Also they never hassle me into paying for service I don’t need. technician is always very helpful, and explains what the inspection covers. Also they never hassle me into paying for service I don’t need. More

Thanks for everything , we really appreciate you hard work, thanks Olivia for you help , ve work, thanks Olivia for you help , ve More

I like that when I bring the car in, they will give me a free car wash and also that they give me a video of the mechanic talking about the car. free car wash and also that they give me a video of the mechanic talking about the car. More

Taylor was incredibly kind and knowledgeable about my potential concerns and found a solution right away. He kept me updated each step of the way. And I will entrust my vehicle with him any time. Thank y potential concerns and found a solution right away. He kept me updated each step of the way. And I will entrust my vehicle with him any time. Thank you Taylor and Toyota! More