Toyota of Wallingford

Simple, enthusiastic, surprise-free car purchase experience! We went new car shopping for the first time in many years. We visited 3 different manufacturers dealerships in the area that day. We went to Wallingfo We went new car shopping for the first time in many years. We visited 3 different manufacturers dealerships in the area that day. We went to Wallingford Toyota last and only went to Wallingford because all of the brands were close to each other. I have purchased two other Toyotas from this dealership over the years, and all but one buying experience were exceptional, but that is history and the product was outstanding--giving us 14 years, and almost 240K miles on our Highlander of trouble free driving. when we traded recently for our new RAV4. The very best part of this purchase was our salesman, Steve Hernandez. He was enthusiastic and knowledgeable about the car, and always made us feel as though we were the most important thing he was doing. He delivered exactly what and when he said he would. He has a great sense of humor, and a relaxed, confident style which we found very easy to work with. The financial closing went smoothly and the "closer" was reasonable, low pressure and down to earth. We were quickly greeted on all 3 visits, and Steve has contacted us a few times already to follow-up. We love our new RAV4. It's just the right price, size and style for us. Our only complaint right now is that the front passenger seat is not powered. We were told that ahead, but we were disappointed to see that it was true. Other than that, we are happy campers and would recommend asking for Steve at Wallingford Toyota for an awesome buying experience and smooth transition into your next new car. Jeanie & Carl Meloney More

Worse experience ever I can’t believe I was told by a manager name Vern fortín that if I didn’t like the service that I got I could go somewhere else. One of my lights is n I can’t believe I was told by a manager name Vern fortín that if I didn’t like the service that I got I could go somewhere else. One of my lights is not working when they was working fine I got pulled over after I left the dealership because of that had a nail on my tire but I was told that all 4 tires looks good but I go back and check and I still got the nail on my tire. The problem is that I get oil change with them for life and I don’t know what to do because I don’t trust them now I’m so upset. More

I came in to trade-in my Prius C for a RAV4 Dan and Joseph displayed professionalism, warmth, and attentiveness. There were many people ahead of me to meet with Bill. I was leaving for the weeke Dan and Joseph displayed professionalism, warmth, and attentiveness. There were many people ahead of me to meet with Bill. I was leaving for the weekend and really wanted to have my new vehicle that day. Dan expedited my paperwork and when he realized that the financials would take even longer he prepared the necessary paperwork so I could use a dealer plate for the weekend. Exceptional customer service!!! Joseph is a new employee and I was actually his first sale. He was kind and gentle and I hope he is able to keep that quality with the pressures of working as a salesman. He followed up with me over the weekend and confirmed my appt. on the following Monday via text. I met with Bill on Monday and he remembered me from last year not just as a customer but remembered my work I do in the world. It was lovely to actually have a genuine conversation as we also attended to the paperwork. I really appreciate the quality of caring and service I received at Toyota. This is my third purchase and I LOVE my RAV4 Hybrid. Thank you for making my heart smile in so many ways. More

Very Helpful Helped me to create a personalize warranty for my needs and was patient when I had trouble with my bank. The salesman was very helpful in communicatin Helped me to create a personalize warranty for my needs and was patient when I had trouble with my bank. The salesman was very helpful in communicating through call or text. I highly reccommend this dealer. More

Great experience Buying my RAV4 was a great experience. Staff at Toyota of Wallingford was very professional and helpful. It was a pleasure working with Eric Peele h Buying my RAV4 was a great experience. Staff at Toyota of Wallingford was very professional and helpful. It was a pleasure working with Eric Peele he was very knowledgeable and that helped me to make my decision. He was courteous friendly and answered all my questions thoroughly. Phil Orzel was helpful with purchasing accessories for my new car. More

Great people They make you feel like you're the only customer they have .They treat you like you're one of the family Would do business with them again They make you feel like you're the only customer they have .They treat you like you're one of the family Would do business with them again More

18 Camry XSE V6 Jon was very helpful and easy to work with. He took the time to make sure I knew about the features in the car. Great service! Keep it up. When it c Jon was very helpful and easy to work with. He took the time to make sure I knew about the features in the car. Great service! Keep it up. When it came time to sign the papers, Bill was on top of his game and had everything highlighted and ready to go. Thanks again! -Mike M More

Great car, great dealer This was my first time buying a Toyota. A friend recommended we go to Toyota of Wallingford and ask for salesman Steve Hernandez. He was very helpful This was my first time buying a Toyota. A friend recommended we go to Toyota of Wallingford and ask for salesman Steve Hernandez. He was very helpful and made us feel very confident in our decision to buy a Camry. No regrets here. More

Excellent Customer Service The service offered to me was very quick. I went in on a Sunday afternoon and was quickly given optioms on returning my lease. I was very satisfied wi The service offered to me was very quick. I went in on a Sunday afternoon and was quickly given optioms on returning my lease. I was very satisfied with the customer service. More

Great service I recieved a phone call that I could trade my car in. A-1 in Wallingford was nothing but helpful and made the process very easy. I am very satisfied I recieved a phone call that I could trade my car in. A-1 in Wallingford was nothing but helpful and made the process very easy. I am very satisfied with the honesty and quality of the vehicle and customer service. Not to mention lifetime warranty oil changes cant beat that. More