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Treasure Coast Lexus

Ft Pierce, FL

4.8
6,254 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 6,254 reviews

February 26, 2022

Service manager, Collier, is very knowledgeable and friendly. Service was done in a timely manner More

by ELIPALM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Feb 28, 2022 -

Treasure Coast Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Collier and the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

February 26, 2022

Howard Kent is by far the best salesman in the business. He was very professional and customer oriented. The transaction was seamless. If you're in the market for a Lexus, contact Howard. More

by Audrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Treasure Coast Lexus responded

Hi Audrey - Thank you for sharing your great review of Howard and our team! We are happy to have you as a customer here at Treasure Coast Lexus and we hope to welcome you back again down the road.

February 26, 2022

I gave my car and took another, I had very professional help from Anthony and Jennifer. I am very pleased with the respect and trust I have received from them. Thank you 🙏 More

by GEORGETA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer LeBretton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Treasure Coast Lexus responded

Thank you for the great review! We are thrilled to hear that you had such as successful purchase experience working with Anthony and Jennifer. We will be sure to pass on the kind feedback to them. Safe travels in your new vehicle, and we hope to see you again down the road!

February 25, 2022

Valet service was good they pick the vehicle up at the dealership on time and returned at the same day. More

by marlowedj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Smith
Feb 28, 2022 -

Treasure Coast Lexus responded

It was our pleasure to work with you here at Treasure Coast Lexus! Thank you for your business and your great review, we look forward to welcoming you back again down the road.

February 25, 2022

Excellent customer service! Our water pump was leaking and it was still under warranty; we received a loaner car without any problems. Staff is very pleasant, knowledgeable! More

by MATNEYJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Treasure Coast Lexus responded

We're glad your maintenance visit was an overall pleasant experience! Thank you for the excellent review of Treasure Coast Lexus and for trusting our team with the job - we hope to see you back for any future auto needs!

February 25, 2022

The service on the car was great! The time I waited was obsurd! I was given a 9AM appt For a oil change. It took 2hrs! I was then told it needed filters changed which would take one More

by Mary Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Register
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Treasure Coast Lexus responded

Mary Ann, thank you for bringing your vehicle here and trusting us to take care of it. I apologize that your service was longer than expected, and I am sorry for any inconvenience that you suffered as a result. We aim to complete our work in a timely way, and I regret that we let you down. Thanks, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

Feb 25, 2022 -

Mary Ann responded

I would love to have my Lexus serviced at your dealership! I hope to in the future purchase a new vehicle. I need to know that you are serious about the service I receive.

Mar 03, 2022 -

Treasure Coast Lexus responded

Mary Ann, I can assure you, we are very serious about the service all of our guests receive at our dealership. We will continue to strive to be more efficient in all of our processes. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400.

February 24, 2022

Your service techs were excellent. They gave me a clear explanation of the repairs I needed. Unfortunately your prices for my older RX were too expensive. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The two who helped me are not listed
Feb 25, 2022 -

Treasure Coast Lexus responded

Don, thank you for the kind words about our team. We will be sure to let them know how much you appreciate their help. With regard to the rest of your feedback, we strive to keep our prices competitive and reflective of the services we offer, and it is disappointing that this was not better demonstrated in your experience. I would appreciate the chance to speak with you to see what I can do to help clear things up. If you are willing to discuss this, please feel free to reach out. Best, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

February 24, 2022

Everything was great. The service rep was great. I spoke with another rep while looking at the new cars and he suggested I do a refresher technology course. I did and it w More

by amgraves1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Smith
Feb 25, 2022 -

Treasure Coast Lexus responded

We are happy to hear that our team was so helpful and attentive throughout your visit! Thank you for choosing Treasure Coast Lexus and for reviewing our work. Safe travels until we see you again!

February 24, 2022

..good service but the complimentary car cleaning was pathetic. I didn't expect a detail cleaning but it wasn't washed. They did wipe the mats and dash....yeah ...thanks. More

by Rosemullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo...very good
Feb 25, 2022 -

Treasure Coast Lexus responded

I apologize that your car wash wasn't up to our high standards. I will share your feedback with my team to ensure your next visit is five-star worthy. Please get in touch if there is anything further that I can do to assist you. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

February 24, 2022

My experience with Treasure Coast Lexus was superb! Every employee is friendly and courteous, from the receptionist to the salespeople to the Steve the finance guy to the Hope in technology. Mike Bowen More

by Kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Treasure Coast Lexus responded

Thank you for the kind feedback, Kat! We are so glad to hear that you had such a successful purchase experience working with Steve, Mike, and the Treasure Coast Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

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