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Treasure Coast Lexus

Ft Pierce, FL

4.8
7,063 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,063 reviews

November 24, 2021

I went in for a 70K service that should take 90 minutes, but it took three hours. More

by SWMACKAY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Smith
Dec 08, 2021 -

Treasure Coast Lexus responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or anything else you would like to share, please feel free to reach out to me directly. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

November 23, 2021

Excellent dealership (beautiful showroom), friendly staff always ready to help. Service department, valet service excellent! More

by MCox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Smith
Nov 24, 2021 -

Treasure Coast Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Treasure Coast Lexus team to get the job done. Drive safely, and we hope to see you back!

November 23, 2021

Treasure Coast Lexus is a low-pressure, friendly dealership. It's never fun to go through the process of buying a car, but Mike (sales), Anthony (sales) and Steve (finance) made it as easy as possi More

by MR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Treasure Coast Lexus responded

We're happy to hear our team was able to demonstrate our commitment to great service and provide a seamless car-buying experience. We will certainly let Mike, Anthony, and Steve know you appreciated all the help. Enjoy the new ride! - Treasure Coast Lexus

November 22, 2021

We have bought a lot of cars in the past and this was one of the most pleasant experiences we have experienced. From the dealership which was beautiful and clean to Scott our salesman to the sales manager A More

by wd33076
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott McElveen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Treasure Coast Lexus responded

We really appreciate your business as well as this excellent review of the Treasure Coast Lexus team. It's great that Scott, Anthony, and Steve were helpful and integral to your positive experience. Congrats on your vehicle, and we wish you many happy miles down the road.

November 22, 2021

Good reliable friendly service always a pleasure to have my car serviced at Treasure Coast Lexus More

by JJR8600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Treasure Coast Lexus responded

Thanks for sharing your five-star review with us! The team at Treasure Coast Lexus is thrilled to have you as a customer. Have a great day!

November 21, 2021

This is our 4th or 5th Lexus with Carlton and his customer service and knowledge are amazing. We can’t imagine buying from Treausre Coast Lexus without him. More

by HeidiEverywhere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Treasure Coast Lexus responded

Congrats on your recent Lexus! We're pleased that Carlton was knowledgeable and wonderful to work with here at Treasure Coast Lexus.

November 21, 2021

Excellent friendly attentive service. Mike Bowen is a top notch salesman. I love the fact that they pick up your car for service 45 minutes away and deliver you a Lexus loaner to use until they bring your ve More

by ericltweedie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Treasure Coast Lexus responded

Eric - Thank you for the rave review! We are delighted that you've had positive experiences with both our sales and service teams and appreciate you mentioning Mike. Safe travels in your new vehicle! - Treasure Coast Lexus team

November 20, 2021

I give a 5-star rating because of my service manager Jeffrey Orr, he was outstanding! Jackie who booked my appointment and called to confirm, again outstanding! However, My first impression on arriving More

by DLAG42884
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
Dec 13, 2021 -

Treasure Coast Lexus responded

We want to deliver exceptional customer service across the board and while we're happy to hear Jeffrey and Jackie were able to assist you so well, I will certainly address your concerns with the rest of the staff. If there is anything else you would like to discuss, please reach out to me at your convenience. Thank you, Amber Woods - General Manager - awoods@treasurecoastlexus.com

November 20, 2021

Dissatisfaction stems from failure of service department to notify us of a pending issue with our brake pads at our 60K checkup. The result of that failure to communicate effectively with us led to a comple More

by MEGOWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whitney Smith
Dec 08, 2021 -

Treasure Coast Lexus responded

Meg, this is concerning to hear, and I am glad you brought this experience to my attention. I will touch base with my team to gather additional details, however, it would be helpful to speak with you as well. I want to make sure these concerns are adequately addressed, and I want to offer my support as well. Without your name, I will be unable to look you up in our system, so I urge you to reach out to me at the following email address. Amber Woods - General Manager - awoods@treasurecoastlexus.com

Dec 09, 2021 -

MEGOWL responded

Support for WHAT? Can you refund my unnecessary expenditure of a COMPLETE brake job that should never have been needed. For your service technician to blame the "salt air" in Florida for the rapid deterioration is to admit that he/she does not know where they live and work. Really? I am supposed to believe that brakes go from Green to Red in 10,000 miles because the car resides in Florida. If the car had been reported as Yellow then I could have saved the rotors and only needed pads. Your service manager did not even return to tell me this information. I had to go search for him all around the dealership. Failure to come to me means that he didn't believe it himself. My name is not MEG.

November 20, 2021

They are nice to you and are very honest. They only do what needs to be done. Robert Collier is a true gentleman. More

by mrrobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Nov 22, 2021 -

Treasure Coast Lexus responded

The Treasure Coast Lexus team is happy to read this review! We're pleased that Robert was kind and wonderful to work with.

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