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Treasure Coast Lexus

Ft Pierce, FL

Overview
Employees
Reviews
Vehicles
4.8
7,512 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,512 reviews

March 20, 2022

Service tech was easy to work with. Thorough review of 150,000 service needs. Nice price. More

by Jimkniffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
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Mar 21, 2022 -

Treasure Coast Lexus responded

Jim - Thank you for coming to Treasure Coast Lexus for your auto service needs! It's great to hear that your recent visit went smoothly. Have a wonderful week!

March 20, 2022

I already did a survey. I always get good service. Our service guy Robert is there for us always More

by DTRACEY.SNYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
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Mar 20, 2022 -

Treasure Coast Lexus responded

Robert and the team are delighted to see that the service they are providing keeps you coming back to us, Tracey! Thanks for your continued support of Treasure Coast Lexus and we'll see you next time!

March 20, 2022

They always do a great job always want to make there clients happy .. and if they are not happy they always want to make it right . More

by richardgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
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Mar 20, 2022 -

Treasure Coast Lexus responded

We will always be here to help you out, Richard! Thanks for supporting Treasure Coast Lexus and we'll see you next time!

March 20, 2022

I appreciate the professionalism and courtesy showing by Roberts team when working on my car. He is honest, and does a great job. More

by Deardra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isael Ramos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Collier, Joseph Loverso, Christopher Ramnerine, Whitney Smith
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Mar 20, 2022 -

Treasure Coast Lexus responded

Robert and the team will always be happy to see you, Deandra! Thanks for choosing Treasure Coast Lexus and we'll see you next time!

March 19, 2022

Everyone was professional and took care of my requirements immediately. They got me back on the road. More

by JMFEELEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2022 -

Treasure Coast Lexus responded

We'll always do all we can to get you safely and swiftly back on the road, and we're happy to hear we succeeded. Thank you for sharing your enthusiasm for the Treasure Coast Lexus team, and we look forward to assisting you next time you need automotive care!

March 19, 2022

Professional service in first class surroundings and waiting room. Refreshments are offered with newspapers/TV available. More

by billswat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Treasure Coast Lexus responded

Thank you for choosing Treasure Coast Lexus for your service needs! We appreciate your business and we look forward to the next opportunity to assist you. Drive safely!

March 19, 2022

Ms Tori was very polite on her initial call. She was very accommodating when scheduling my car's repair date. The overall experience was very satisfactory. More

by MVENETIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
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Mar 20, 2022 -

Treasure Coast Lexus responded

Accommodating and courteous service is always our goal at Treasure Coast Lexus, and we're glad to hear Tori and the team hit the mark! We are so grateful that you've taken the time to express your satisfaction, and we hope next time you require service, you'll be back!

March 18, 2022

I have always received excellent service from the employees in the service department of Treasure Coast Lexus. Robert Collier and the rest of the service staff are to be commended. More

by milliec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
Report | Print
Mar 18, 2022 -

Treasure Coast Lexus responded

Millie, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Robert and the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!

March 18, 2022

Kathy Register is a delight to work with; professional, responsive, empathetic, and attentive. Thank you. More

by jrfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Register
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2022 -

Treasure Coast Lexus responded

Thank you for the glowing review! We are so glad to hear that Kathy delivered such a seamless experience. Drive safely, and we hope to see you back again at Treasure Coast Lexus!

Mar 18, 2022 -

jrfm responded

Kathy is still great, but I had to return my vehicle today because the windshield washer still does not operate despite the fact that the alleged cause was a faulty pump, which was replaced. Clearly this was not tested for functionality before I picked up the vehicle. Additionally, there is a noise that varies with the speed of the vehicle that appears to be coming from the left rear of the vehicle that was not there before. I have just taken the vehicle back to Kathy and received a loaner vehicle. I wonder if a “test drive,” if conducted was thorough enough. I am sad to say that I am disappointed at this time.

Mar 18, 2022 -

Treasure Coast Lexus responded

I'm very sorry that you had to make a second trip to our dealership. I can understand why this would be so frustrating and I apologize for any inconvenience caused. I will speak with my team to find out why these concerns were overlooked and ensure that everything is addressed properly. Please call me directly if you would like to discuss this further. Thank you, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

Mar 19, 2022 -

jrfm responded

Thank you, Michael. Appendages crossed that everything is repaired properly. Thanks for your support.

March 17, 2022

very neat and clean. had a hard time getting into wifi. was trying to work from the lobby. would like to purchase a oil change package but dealership was closing. i wa More

by TRACYAOAKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can’t remember , Whitney Smith
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Mar 17, 2022 -

Treasure Coast Lexus responded

Hi Tracy - Thank you for leaving us your feedback about the WI-FI as we want our guests to be able to enjoy our services while they wait. I would also like to apologize that your oil change took longer than expected, and you could not purchase an oil change package. If this were something you were still interested in, I would be happy to assist you. I have provided my contact information here for added convenience. Thanks for stopping in! Best, Michael Hoye - Service Manager - 772-460-0000 Ext 2400

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