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Treasure Coast Lexus
Ft Pierce, FL
6,992 Reviews
THE TREASURE COAST LEXUS DIFFERENCE
Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,992 reviews
March 01, 2019
Get treated Like the important person you are! We were treated like VIPs from start to finish. My tech tutor was really super as much information as I needed and that is a lot. He paced the various We were treated like VIPs from start to finish. My tech tutor was really super as much information as I needed and that is a lot. He paced the various areas very well and I feel super lucky to have had him. I really appreciate some one closer to my age so I did not feel so stupid. I was pretty anxious about the technology but he brought me up to speed. Amazing no condescension. I will ,ake every attempt to have my valued friends use the same team of people More
by PLUNKETTBILL
Verified Customer
March 01, 2019
We felt special We came in to replace battery. No problem, no questions asked. We were told battery was covered by warranty. We received quick and courteous servic We came in to replace battery. No problem, no questions asked. We were told battery was covered by warranty. We received quick and courteous service. More
by DandE
Employees Worked With
Kathy Register
February 28, 2019
Excellent My husband and I have purchased several vehicles from Treasure Coast Lexus. The staff is beyond professional and very respectful of your time and nee My husband and I have purchased several vehicles from Treasure Coast Lexus. The staff is beyond professional and very respectful of your time and needs. I highly recommend this dealership based on the way you are treated as well as the quality of the vehicles. More
by gr
February 28, 2019
Excellent Buying Experience I would highly recommend Treasure Coast Lexus for your next vehicle purchase! I found the team from sales to management and service to be professional I would highly recommend Treasure Coast Lexus for your next vehicle purchase! I found the team from sales to management and service to be professional and friendly throughout our experience. My dealings with our sales person Carlton Duncan was exceptional. More
by Binni$
February 28, 2019
They made it easy to buy a car! It was easy to buy the car. No haggling just a good price. The delivery process was smooth and quick and I would recommend Treasure Coast Lexus to my It was easy to buy the car. No haggling just a good price. The delivery process was smooth and quick and I would recommend Treasure Coast Lexus to my friends More
by GBLAT
Employees Worked With
Other Employees :
Gary Mariarossi
February 28, 2019
Outstanding !!! Customer service at its best...Carlton and the Lexus staff are courteous, efficient and knowledgeable. Always a pleasure working with them...Keep up t Customer service at its best...Carlton and the Lexus staff are courteous, efficient and knowledgeable. Always a pleasure working with them...Keep up the GREAT work ! More
by Chick
Employees Worked With
Other Employees :
Connie in service is outstanding !!
February 28, 2019
Missing LS460 I brought my Lexus LS460 In for a check up and discovered it qualified some new interior work due to issues with the leather. Great, no problem. It I brought my Lexus LS460 In for a check up and discovered it qualified some new interior work due to issues with the leather. Great, no problem. It has been 4 months, yes, 4 months, and no idea when or if I will see my car again. I have had no calls, no updates, and only know my car still exists if I call the dealership. Meanwhile, I am paying insurance and my car is losing value as time goes by. 4 months! Ridiculous! Such a shame that I cannot get any answers about when the part is to arrive or a timeline. I went to the dealership a month ago, and got no answers, nor have I heard anything. The only excuse I could get was that I was not the only owner waiting on said interior part. Terrible communication and they claim to have no answers to give. Beware! I have had great service in the past, but them keeping my car for over 4 months with no idea when I will get it back is unacceptable. After reading the response from Treasure Coast Lexus, I have a response of my own. First, thank you for your quick answer to my review. I received two phone calls immediately following the review. I do thank you for your quick response as well. While I sincerely appreciate Lexus replacing the interior parts, it was the right thing to do, or I'm sure it would not be happening. If other prospective buyers had seen the gummy interior, I feel that it could affect someone's buying choice! Since your response included that I am receiving the new parts at no charge, I feel I need to respond to that as well. To me, it truly does not matter if I were paying the 10K or if the parts offered at no charge. It is still unacceptable that I have no answer as to when the parts will be available. My immediate family and I have been driving Lexus vehicles for years, having spent almost 500,000 dollars to do so. We have always made this choice because we believe in these wonderful luxury cars and SUVs. It is difficult to continue with that belief when I cannot find anyone that knows the answer to such a minor problem. Having a dealership that can readily answer questions about service to a vehicle is paramount when choosing to buy. It is my understanding that one of the door panels has been replaced and that the other door panel arrived at your dealership in an incorrect color. My 460 is a fine vehicle, not some junker with four wheels that I would use to get from place to place. Even though it is aging, it still has low mileage and is garage kept for the duration of my ownership. Scott understood why I would insist that the repairs be completed prior to my removing it from your dealership for that reason. I find it incomprehensible that not one person at Treasure Coast Lexus has the contact with the company to know when the part will arrive. No one has a clue, nor does anyone seem to know how to find out. Is there someone, a district supervisor perhaps, that could assist with this issue? In such a large, trusted brand as Lexus, I cannot understand how not one person has any idea when a part will arrive! This does not give me, or I would think any other Lexus owner, confidence in the brand if an answer to such a minor question as to when a part will arrive cannot be answered. I have spent my career dealing with the public, and would not enjoy the success I have if I ran my businesses like this, unable to answer guests questions. I believe someone could've tanned the leather and imported it from Tibet by now! Please forward me the name of the next person up the totem pole who might be able to answer my question. I am not in town right now but will make a decision as to what to do about removing the car from Treasure Coast Lexus. Again, I have had good experiences in the past with the team at Treasure Coast Lexus. Randy and Robert have always been most helpful. I think anyone could understand my frustration with this issue. Thank you. More
by BETH7
Employees Worked With
Robert Collier, Scott O'Keefe
February 28, 2019
The car buying process went smoothly. My husband and I enjoyed working with Tom Druzik to buy our new car. Marc Jean was excellent after the purchase to show us all of the features/techno My husband and I enjoyed working with Tom Druzik to buy our new car. Marc Jean was excellent after the purchase to show us all of the features/technology that my Lexus RX350 offered. More
by Little Red Hen
Employees Worked With
Marc Jean, Thomas Druzik
February 27, 2019
Excellent experince We returned to Treasure Coast Lexus to buy another new vehicle. The service has always been great here and the staff is wonderful. Howard Kent was o We returned to Treasure Coast Lexus to buy another new vehicle. The service has always been great here and the staff is wonderful. Howard Kent was our salesperson and went out of his way to locate the perfect car and color. He took extra time to make sure everything was right from our first test drive until delivery. We would not buy a car from anyone else. Thank you to everyone at this dealership! More
by Lexus ES 350
Employees Worked With
February 27, 2019
Their experience and best on this trip Had my SC 430 brought in for the recall of the airbag plus I received a oil change or 60 some dollars but my $20 discount was not applied I don’t unde Had my SC 430 brought in for the recall of the airbag plus I received a oil change or 60 some dollars but my $20 discount was not applied I don’t understand why if it was an oversight I needed correct it More
by Verojohnny
Employees Worked With
Robert Collier
