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Treasure Coast Lexus

Ft Pierce, FL

4.8
7,002 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,002 reviews

December 10, 2018

Service when most needed Our Lexus ES-350 had a problem with its battery. It went dead at the wrong time. So we called AARP road assistance to jump start the car to bring the More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael.
December 10, 2018

Worth the trip from Virginia After searching several national pre-owned car websites, I found the 2014 BMW X3 I was looking for at Treasure Coast Lexus. After several long phone c More

by Virginia Beamer Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2018

Excellent service I was very pleased with the service I received, salesman was very knowledgeable about his job, Also the finance department was very kind and polite, I More

by MSBCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Very Good The service provided by the Lexus Brand is very good. The dealership experience while waiting for the vehicle was also very pleasant. The vehicle More

by nagemifl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked only with the service writer who was prompt, courteous and helpful...
December 08, 2018

pleasant Sales people are very well polite and responded to your needs and go out of the way to accommodate you. E-mail questions are replied to within a few More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Russell , Daphne Hecko, Lynn Tidwell
December 08, 2018

Quick service wait was not long and my car was very clean. Quick service, and my car was very clean finish, I will surely use them again and also recommend all my friends to go there a well. More

by Aaron the man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Druzik, Rick Russell
December 07, 2018

60,000 mile service. Came in for the 60,000 mile service on my LS 460. Tire pressure were not set to proper preassure. If the simple eassy task was not done, how can I b More

by SERGIOALF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Collier
December 07, 2018

did not learn what was done for my payment I love CARLTON my salesman but disappointed with SERVICE as they could not tell me what they did to collect my payment, they could only tell me I need More

by Vero Beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Treasure Coast Lexus responded

Dear "Vero Beach" I am very sorry to hear that you had a disappointing experience regarding your bill in our Service Department. We take great pride in providing exceptional service to every Guest but obviously we did not in this case. We are certainly not perfect and we do drop the ball occasionally but we are quick to accept responsibility and all we can to fix it. I would love the opportunity to discuss this with you and make every effort to correct any mistakes we made. Unfortunately, I do not have your name or contact information so if you have a moment can you please contact me. My contact information is below. Thank you. Gary Mariarossi General Manager Treasure Coast Lexus gmariarossi@treasurecoastlexus.com

December 06, 2018

30000 mile maintenance Very professional. In and out in less than expected time. Very pleasant service director , Rafael Salcedo. So happy that I am doing business with them More

by Janet7114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Salcedo
December 06, 2018

Not sure service is improving Satisfactory but 2 trips first one wited over 1.5 hours for oil change only. Then waited over 5 days with NO status calls on part coming in. Then over More

by rlp077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
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