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Treasure Coast Lexus

Ft Pierce, FL

4.8
7,974 Reviews
THE TREASURE COAST LEXUS DIFFERENCE Treasure Coast Lexus offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Treasure Coast Lexus difference.
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5121 S US Highway 1

Ft Pierce, FL

34982

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Showing 7,974 reviews

August 19, 2019

Quick and hassle-less. With the appointment made, I was in and out with ease. AC repair and had my car back the next day. Plus they washed it!! Also offered a loaner if I ne More

by SCOTTYBWIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rc
August 19, 2019

Unbelievable Customer Service This is the only dealership I have ever been in that treats you with the utmost respect. The Salesman Tom Druzik listens to your every need and goes a More

by Denise Doss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Druzik
August 18, 2019

Great buying experience! I had an exceptional experience purchasing a vehicle at this Lexus dealership. My initial contact was online after I had shown interest of purchasing More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Russell, Daphne Hecko
August 17, 2019

In need of an upgrade My experience was amazing from my initial greeting of my sales professional to the end before driving home. Everyone I met made me feel like it was a More

by DENEEN_ALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember her name but she's in Training. , Gary Mariarossi
August 17, 2019

Being charged for unnecessary service My wife came in to have them reset the service light for the 15000 miles. She was told it was 293 dollars for the maintenance. When she told them not More

by CHARLIE.SARULLO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Aug 29, 2019 -

Treasure Coast Lexus responded

Dear Charlie, I am very sorry to hear about your wife's recent visit to our service department. First, I would like to thank you for taking the time to write a review and let me know about this experience. Second, I want to assure you that although we are not perfect and we do make mistakes we are never ever attempting to take advantage of any Guest. Although it is apparent that we did a terrible job here I promise you it was not intentional nor was it done with any malice. That being said, I would like to see what we can do to correct this and make you happy. I have attached a copy of an email that my Service Director has sent to you saying the same thing. It is my sincere hope that you contact either Scott or Me so that we can have an opportunity to fix this. Thank you again for your review and thank you for your time. Gary Mariarossi General Manager Treasure Coast Lexus Mr. _______, I am sorry to hear of your displeasure with your recent service visit. I know that finding out about a punctured tire can be very upsetting. Tires repairs can become expensive, especially on certain vehicles. It would be my pleasure to help find a way to help with this unexpected repair. I am not sure of what services our Service Director priced for your wife. I apologize for any confusion on the part of my staff. I will be happy to go over any needed maintenance with you and be sure that all you needs are met and to your complete satisfaction. Please feel free to contact me at your earliest convenience. I look forward to serving you. Respectfully, Scott O'Keefe

August 16, 2019

Everyone is so professional, helpful and kind! I was recently in for my 20k check up on my IS300. I always wait while my car is serviced. I don't mind because it is such a beautiful space to re More

by NANCHIA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Register
August 16, 2019

Always great service Raphael is the best service great greeted with a small and I always leave with any issue resolved I wish Lexus would come out with a pickup for my ne More

by CMIRAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael
August 16, 2019

Buying a new car...... the way it should be Just purchased a new RX 350 at Treasure Coast Lexus...... and it was a seamless buying experience ..... helped along with a very personable salesman.. More

by DADDYHEBB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2019

Excellent Experience Randy Nichols and the Lexus sales team were great to deal with. This was a most pleasant car buying experience. They did what was promised. I would hi More

by LAPAPARELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kritikos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2019

best service dept ever Service personnel is great. They really listen to the issue and don't try to talk you into things that aren't needed great job! More

by DRISP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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