
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,027 reviews
Outstanding customer service and great professional customer experience. In all my year's of buying cars, I have not had a better experience. My Sales Rep Reed Scott and Marc Brow gave great service an customer experience. In all my year's of buying cars, I have not had a better experience. My Sales Rep Reed Scott and Marc Brow gave great service and has definitely won my business over. I Leased a 2019 Jeep Grand Cherokee from the dealership and it was a smooth process from start to finish. My every question and need was responded to in a honest and stress free approach. Truly top notch people. More
Excellent Dearlership This was our 3rd purchase from Tyler Grant and with James Ayers doing the financing!!! Love this dearlership. They beat any price!. Awesome People! #T This was our 3rd purchase from Tyler Grant and with James Ayers doing the financing!!! Love this dearlership. They beat any price!. Awesome People! #TGrantDealsWheels More
Good Experience Fair price and great experience. Very professional. No haggle pricing and no pressure. Steve and Van made it easy to do business with. Go see them. Fair price and great experience. Very professional. No haggle pricing and no pressure. Steve and Van made it easy to do business with. Go see them. More
Good Experience at Troncalli I saw what I wanted online, went to the Dealership to test drive it, worked out a deal that was good for me and purchased it from them. It was a no-fu I saw what I wanted online, went to the Dealership to test drive it, worked out a deal that was good for me and purchased it from them. It was a no-fuss smooth rather quick process. Great Customer Service! More
Efficient, Respctful, Knowledgable All of the above adjectives describe the team at Troncalli. I originally brought my Jeep here for service and the difference between the level of car All of the above adjectives describe the team at Troncalli. I originally brought my Jeep here for service and the difference between the level of care at Troncalli and other dealerships was night and day, with Troncalli blowing the others away. Service will keep you in the loop, be transparent, and have your vehicle back to you ASAP. I liked the service dept. so much that when in the market for a new Jeep recently, I knew I had to go to Troncalli for peace of mind the vehicle would always be in good hands when I bring it in. The sales team, in my case, Bruce B., we top notch. Non-pushy, found the vehicle I wanted, got it on-site, respected my time and desires for what I wanted and what I wasn’t looking for, and had me driving out within 2 days- including them finding my Jeep and getting it over to location. Financing Dept. was also efficient and not pushy at all. Again, I knew the coverage plan I wanted and was not pressured into upgrading or spending money I didn’t budget for. These ladies and gentlemen rock. They know their industry, take pride in their job, and care for their customers. I must say Bruce actually answered questions and explained some pretty minute details of my GC that I am sure other sales crews would have scratched their heads about. No need to ever go elsewhere once you’ve found Troncalli. More
No hassle car purchase Tyler Grant answered all my questions. The transaction went smoothly. This is the second car that I bought at this location. I tried other dealerships Tyler Grant answered all my questions. The transaction went smoothly. This is the second car that I bought at this location. I tried other dealerships and many have the wrong approach to a customer. I did not feel any pressure to buy witch is something I hate from some dealerships. Technical knowledge of the car was A1. Paperwork was impeccable. More
Surprisingly, a great experience First, I'll say I do not like going to buy a car at a dealership. I don't like dealing with that whole used car salesman attitude and playing games. M First, I'll say I do not like going to buy a car at a dealership. I don't like dealing with that whole used car salesman attitude and playing games. My daughter found a used 2014 Ford Escape online she really liked at Troncalli Chrysler Dodge Jeep Ram and wanted me to go check it out so I smiled, rolled my eyes and thought, here we go. I emailed Tyler Grant about the car and met him at the dealership with my son. I had no plans to buy the car as we had not looked at many Escape's yet but I wanted an extra set of eyes to look at the car before I brought my daughter over to see it. We did and found a couple of things that needed attention but was impressed enough to bring her to the dealership later that evening. While we were gone, Tyler had the car completely detailed again. My daughter loved it but it was late on a Friday (it was Labor Day weekend) and we were late meeting some friends for dinner so we left and came back on Tuesday to close the deal. Tyler was awesome to work with! Very personable not only to me but my kids as well. Excellent customer service! Never pushy and worked with us on the couple of issues with the car above and beyond our satisfaction. Our experience there was not at all what I was expecting. I would not only buy another vehicle from him but would send my kids over there as well. (#TGrantDealsWheels) More
A great place.. A great experience with this dealership !! We are excited with the vehicle we chose. Reed Scott gave us an awesome experience. Thank you guys so much A great experience with this dealership !! We are excited with the vehicle we chose. Reed Scott gave us an awesome experience. Thank you guys so much! More
Great all around experience In all my year's of buying cars, I have not had a better experience. My Sales Rep Jason Ryal gave great service and has definitely won my business ov In all my year's of buying cars, I have not had a better experience. My Sales Rep Jason Ryal gave great service and has definitely won my business over. I purchased a 2019 Challenger from the dealership and it was a smooth process from start to finish. My every question and need was responded to in a honest and stress free approach. Truly top notch. More
Great buying experience at Troncalli in Cumming! Chris Clements worked with us as a consultant to help us discover exactly what we were looking in our new vehicle. He did an outstanding job demonstra Chris Clements worked with us as a consultant to help us discover exactly what we were looking in our new vehicle. He did an outstanding job demonstrating the vehicle features and capabilities while he listened and answered our questions and concerns. He was patient, attentive, courteous and we felt no pressure at all during the buying process. Great buying experience at Troncalli in Cumming, highly recommended. More