
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Went on a fluke, left with a vehicle. Impressive staff, I've had several bad dealer experiences around Chattanoonga, but an ad led me to Troncalli. It was a worthy 3 hour drive. Thank Impressive staff, I've had several bad dealer experiences around Chattanoonga, but an ad led me to Troncalli. It was a worthy 3 hour drive. Thank you Tyler, Larry, Michael and Kammy. More
Unfortunately, I can't rate them lower. Our salesperson David was phenomenal. Every other aspect of the car trading/sales/finance process was painful. setting an expectation is important Our salesperson David was phenomenal. Every other aspect of the car trading/sales/finance process was painful. setting an expectation is important and I feel like I was told one very positive story to make the trade and sale and the actual delivery process was entirely different. Our trade in was valued well over the sales price of the new vehicle. Since the close of escrow... three weeks ago... they have received the money from the sale of the new vehicle.... and have sold my trade vehicle. We still have not received a check for the balance. As I mentioned in the beginning of my diatribe, setting the expectation is important. To tell a customer, "You'll cut them a check for their vehicle", then not pay them for weeks leaves a bad taste in your mouth. We will no longer do business with Troncalli in the future... Sales or Service of our new vehicle!! More
Great experience working with bill and Ryan they got me the deal and vehicle I was looking for would absolutely return for another one ! the deal and vehicle I was looking for would absolutely return for another one ! More
Awesome service and quick purchase time. Couldn’t ask for a better experience. Excited for the new Wagoneer. Couldn’t ask for a better experience. Excited for the new Wagoneer. More
Bill Smith exhibited excellent customer service and was very helpful. He took the time to explain the features of the vehicle and was extremely friendly and knowledgeable. very helpful. He took the time to explain the features of the vehicle and was extremely friendly and knowledgeable. More
This is why I LOVE working with family-owned dealerships. Michael Penoyer and his sales managers helped me AND my wife over the holiday weekend. They went over and above and helped us in ways other dealers j Michael Penoyer and his sales managers helped me AND my wife over the holiday weekend. They went over and above and helped us in ways other dealers just wouldn't. Issues kept coming up in the process on our end but they stayed with us and earned a family of customers for life. I highly recommend Troncalli and when you go, do yourself a favor and ask for Michael Penoyer. He is so knowledgeable about all the cars on the lot, he is patient and very helpful. He and everyone (Managers Thomas & Chris) want you to be happy with your next vehicle. These are also our fist Mopar cars and love them. Best tech, best safety features, cool looking and fun to drive. Kammy in Finance helped with closing these loans and she spent all the time needed to get us in the best position possible. More
This experience was great! I would go back to them in the future. I love the car and they worked so hard to get me exactly what I wanted. I’m so thankful I got to drive off the I would go back to them in the future. I love the car and they worked so hard to get me exactly what I wanted. I’m so thankful I got to drive off the lot in my dream car with the help of Bill and everyone else there. More
Michael Penoyer with Troncalli Jeep was outstanding. He was helpful, answered any and all questions and genuinely concerned about us and our needs. Even after our Grand Cherokee Limited purchase, he and He was helpful, answered any and all questions and genuinely concerned about us and our needs. Even after our Grand Cherokee Limited purchase, he and other Troncalli folks were helpful and went overboard to make our purchase pleasant. Definitely recommend Michael and Troncalli as the dealership I will rely on and continue to recommend. Just cannot say enough good things about the sales experience. More
Curtis was awesome! We never felt any pressure and he answered my MANY questions with patience and thoughtfulness. Everyone else was a joy to work with as well. W We never felt any pressure and he answered my MANY questions with patience and thoughtfulness. Everyone else was a joy to work with as well. Would definitely recommend the dealership and Curtis. More