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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,992 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,992 reviews

July 25, 2023

Went on a fluke, left with a vehicle. Impressive staff, I've had several bad dealer experiences around Chattanoonga, but an ad led me to Troncalli. It was a worthy 3 hour drive. Thank More

by t3ferguson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, Kammy Yarbrough, Michael Penoyer
Jul 25, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

We love hearing from our customers about their car-buying experience! Thank you so much for sharing. Take care and enjoy!

July 21, 2023

Unfortunately, I can't rate them lower. Our salesperson David was phenomenal. Every other aspect of the car trading/sales/finance process was painful. setting an expectation is important More

by Unhappy Customer
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
David Gillis
July 20, 2023

Great experience working with bill and Ryan they got me the deal and vehicle I was looking for would absolutely return for another one ! More

by pburroughs23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

Its' great to hear that our team was able to help you throughout your purchasing process! We hope to be of assistance to you in the future!

July 14, 2023

Awesome service and quick purchase time. Couldn’t ask for a better experience. Excited for the new Wagoneer. More

by anthonychalfant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

We're thrilled to hear you had an exceptional experience while purchasing your new Wagoneer! Please let us know if there's anything else we can assist you with!

July 11, 2023

With the dealership having construction renovations ongoing it was still able to keep up the well maintained appearance. More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kammy Yarbrough, Curtis Smith
Jul 11, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an amazing day!

July 07, 2023

Bill Smith exhibited excellent customer service and was very helpful. He took the time to explain the features of the vehicle and was extremely friendly and knowledgeable. More

by djordan5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats! We appreciate the great feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

July 06, 2023

This is why I LOVE working with family-owned dealerships. Michael Penoyer and his sales managers helped me AND my wife over the holiday weekend. They went over and above and helped us in ways other dealers j More

by cb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough, Michael Penoyer
Jul 06, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

It makes our day to know you had this awesome experience with our team, specifically Michael. Our goal is to provide the best service and keep assisting you in the future. Thank you so much for your kind review and for choosing Troncalli CJDR to buy your car. We look forward to seeing you again and if there's anything else you need, you can call us or stop by.

July 02, 2023

This experience was great! I would go back to them in the future. I love the car and they worked so hard to get me exactly what I wanted. I’m so thankful I got to drive off the More

by Sarah T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Jul 05, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

We love hearing from our customers about their car-buying experience! Thank you so much for sharing, Sarah. Take care and enjoy!

July 01, 2023

Michael Penoyer with Troncalli Jeep was outstanding. He was helpful, answered any and all questions and genuinely concerned about us and our needs. Even after our Grand Cherokee Limited purchase, he and More

by bjw45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Penoyer
Jul 05, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

It makes our day to know you had this amazing experience with our team, specifically Michael. Our goal is to provide the best service and keep assisting you in the future. Thank you so much for your kind review and for choosing Troncalli CJDR to buy your car. We look forward to seeing you again and if there's anything else you need, you can call us or stop by!

July 01, 2023

Curtis was awesome! We never felt any pressure and he answered my MANY questions with patience and thoughtfulness. Everyone else was a joy to work with as well. W More

by njhohenstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Riggs, Keith McCaleb, Kammy Yarbrough, Curtis Smith
Jul 05, 2023 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review! We're thrilled to hear about your wonderful experience! We hope to be able to assist you in the future.

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