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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,988 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,988 reviews

July 21, 2022

Friendly, knowledgeable, accommodating, clean. Dealership is well managed, with high tech systems for building and purchasing a vehicle. More

by c.croly01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith McCaleb. 5 stars!
Jul 22, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for choosing Troncalli CDJR! We're happy to hear that you had a great experience at our dealership.

July 20, 2022

Everyone was super friendly and very helpful while trying to find the right car for my teenage driver. I had a ton of questions and they all went above and beyond to find us the perfect car! More

by Rosejohnson151
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Jul 20, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to leave us this kind 5-star review. We couldn't be happier to hear that Bill went above and beyond to find the perfect car for you. Until next time, Rose, take care!

July 18, 2022

The Sales team was patient with us as we took time to decide on which vehicle to purchase. They were also professional and friendly during negotiations. Jeremiah even met us at the dealership on his da More

by Jeannette Bernard
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Brown, Jeremiah Jones
Jul 18, 2022 -

Jeannette Bernard responded

The Sales team was patient with us as we took time to decide on which vehicle to purchase. They were also professional and friendly during negotiations. Jeremiah even met us at the dealership on his day off to close the deal. An overall pleasant car buying experience.

Jul 18, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

It's amazing to hear that you had a wonderful car-buying experience with our team, Jeannette. Thanks so much for stopping by, and we hope you have a blast with your new ride!

July 11, 2022

The team went above and beyond service. Sales rep (Clifford) did thorough research with me to find the right vehicle. The business manager (Kammy) was responsive, proactive and delightful. More

by frankmott820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Jul 12, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

It's a team effort here and we couldn't be happier to see that our team went above and beyond to provide you with the best service possible. Congrats on your new ride, Frank!

July 09, 2022

I have purchased quite a few vehicles over the years and this has by far been the best experience I have had. Thank you Troncalli and Tyler Grant for being so easy to work with! More

by Spike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough
Jul 12, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy your new ride!

July 07, 2022

Chris Pearce was very helpful and made my experience at Troncalli great! I am always taken care of when I am here! More

by jlcars8250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences, and we're so glad to hear that Chris continues to deliver.

July 07, 2022

Bill Smith was very helpful and excellent in delivering my plugin electric hybrid car. Thank you Bill. More

by suman
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks so much for the kind feedback on your recent visit to Troncalli CDJR! We're so happy to hear that Bill provided top-notch service. Take care!

July 02, 2022

Christian gave us excellent service. He listened to what we wanted him to do for our car and called us when there was a question about a repair to get our ok. He reviewed our bill when w More

by Rcain6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

We are happy to hear that Christian delivered such efficient, top-notch service! Thank you for choosing Troncalli CDJR and for sharing your recommendation of our work. See you next time!

July 02, 2022

I ordered my dream grand Cherokee a few months ago from Stephen M and it came before I expect! I love it already and it was a pleasant experience from start to finish! More

by Taylorpmays90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough, Stephen Martin, Greg Gantner
Jul 06, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Congrats on getting your dream Jeep Grand Cherokee, Taylor! We're so excited to hear that you had a pleasant experience at Troncalli CDJR from start to finish!

July 01, 2022

From the tone at the top-to sales-to finance-and even to accounting, this dealership group exceeds all expectations. More

by Thomas.england
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Brown
Jul 06, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thomas, we cannot thank you enough for taking the time to write such an amazing review for us! Thank you for choosing Troncalli CDJR and for the awesome 5-star rating!

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