Troncalli Chrysler Jeep Dodge Ram

Wonderful experience. Really shopped around, Bill Smith was a man of his word. Spoke to several sales people at several lots and to be honest there were 2 that actually di Really shopped around, Bill Smith was a man of his word. Spoke to several sales people at several lots and to be honest there were 2 that actually did a follow up. Troncalli won my business because Bill took the time to find my vehicle and to actually do what he said. I absolutely recommend Troncalli and Bill Smith for a smooth transaction. Wouldn’t change a thing! Bill did exactly what he said he would do and more and his follow up is the main thing that won my business! Thank you Bill Smith and Troncalli…I love my new Jeep Gladiator Rubicon♥️ More

CAR CAUGHT FIRE AT TRONCALLI - TOTAL LOSS! !!!! Obviously this is a ZERO star rating! Took in my 2019 Durango GT because it wouldn't start on Saturday April 16th 2022. They pulled codes on Satu !!!! Obviously this is a ZERO star rating! Took in my 2019 Durango GT because it wouldn't start on Saturday April 16th 2022. They pulled codes on Saturday, nothing on Sunday as they are closed. Monday the 18th the techs diagnosed the problem as an ABS sensor that would take a couple of weeks for the backordered part. At about 12:30 on the next day, the Service Manager JR calls, the Durango CAUGHT FIRE around 1 AM, right at the location of the bad ABS sensor. Totaled by insurance, I wait. I hear nothing from the dealership for weeks. No one from Troncalli reached out to me to offer any form of reparation or compensation, let alone apologize for what happened. I finally go in to talk to the General Manager, Clifford Rudd. I said I was looking for some form of compensation as this happened the evening after the techs looked at the vehicle. (I believe it was an accident, but an accident on Troncalli's watch.) He's asked what I wanted, I said the same exact vehicle down to the color and accessories. Note: It took me several months to find this color called Destroyer Gray (for Navy ship), as my father served on a Destroyer in the Navy. I only owned the Durango for 4 months before it caught fire on Troncalli's lot. After about a week and a half Mr. Rudd told me that they couldn't find the vehicle the way I had it, color and all the accessories. Not surprising as it took me months. I went for the 3rd time to discuss monetary compensation, as now the task of finding the Durango is on me. General Manager Clifford Rudd was dismissive and acted as though they owed me nothing. I don't feel I was asking for too much, as I am out the only vehicle I had through no fault of my own. It will be challenging to find the vehicle, and it was lost in their care and custody. I would be nice to hear from the owner. More

No pressure & very attentive to my wishes. We came to a fast agreement and deal We came to a fast agreement and deal More

Great honest and surprisingly fair deal on my Ram truck from the Troncalli Ram dealer. Bill Smith was great to work with and Greg was fair in working with us on a fair price. The closing work with their from the Troncalli Ram dealer. Bill Smith was great to work with and Greg was fair in working with us on a fair price. The closing work with their Business Manager was also very quick and painless. More

Troncalli sales team listened to what I wanted and made the process of buying a vehicle as transparent as I have ever experienced. My questions were answered clearly, and I was very satisfied with the out the process of buying a vehicle as transparent as I have ever experienced. My questions were answered clearly, and I was very satisfied with the outcome. More

Everyone involved worked so hard to help me get into the car that I wanted! car that I wanted! More

Everyone at Troncalli was great to deal with. The Sales Agent, Bill Smith was fantastic from my initial contact all the way through the process. Couldn't be happier with my New Ram truck !! The Sales Agent, Bill Smith was fantastic from my initial contact all the way through the process. Couldn't be happier with my New Ram truck !! More

Our experience with Troncalli was great! They made the whole experience easy and our salesman was personable and helpful. We will definitely use them again. They made the whole experience easy and our salesman was personable and helpful. We will definitely use them again. More

I hate buying cars and only do so when I have to. Today’s experience was great. Tyler Grant and everyone we encountered at Troncalli treated us great. Buying automobiles is tough these days. We could Today’s experience was great. Tyler Grant and everyone we encountered at Troncalli treated us great. Buying automobiles is tough these days. We couldn’t have asked for a better experience. Thanks. More

Troncalli is very helpful, knowledgeable, and friendly. Would recommend to all my friends and family. Would recommend to all my friends and family. More