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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,988 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
April 29, 2022
Whole process of buying a car was transparent and easy. Everyone did the best to tell you welcome. Everyone did the best to tell you welcome. More
by Silvo
April 21, 2022
I had a great experience working with Tyler G. at Troncalli CDJR. Tyler was communicative from ordering to vehicle delivery and provided valuable insights that made me feel comfortable throughout at Troncalli CDJR. Tyler was communicative from ordering to vehicle delivery and provided valuable insights that made me feel comfortable throughout the entire purchasing process. I would highly recommend anyone go to Tyler for a seamless experience. More
by colinsantoro
April 20, 2022
Every one here was extremely professional and worked tooth and nail to help! Greg and Michael did an excellent job and went above and beyond to provide too service! tooth and nail to help! Greg and Michael did an excellent job and went above and beyond to provide too service! More
by Ayerondavid03
April 20, 2022
Bill Smith made our car buying experience exceptional. From the moment you meet him, it's like visiting with an old friend. His professionalism and knowledge is top notch. I have never had a salesperson f From the moment you meet him, it's like visiting with an old friend. His professionalism and knowledge is top notch. I have never had a salesperson follow-up the next day after purchasing a vehicle to check and remind you if you should have questions, concerns or a problem to call them. It's typically quite the opposite, you sign your name on the dotted line and you never see or hear from them again. Everyone at the dealership is friendly and professional. I would refer this dealership to everyone! More
by 62jackdaniels
April 18, 2022
James is a very professional salesman. Communication has been nothing but excellent and he makes sure that you’re taken care of. Troncalli overall is a great dealership and would recommend Communication has been nothing but excellent and he makes sure that you’re taken care of. Troncalli overall is a great dealership and would recommend to family and friends. More
by Justinle
Employees Worked With
James Segnitz
April 16, 2022
The dealership was amazing, from ordering my truck to delivery! Every step of the way was seamless! Bill kept me updated on my truck through the assembly line process. Best experience ever at a dealersh delivery! Every step of the way was seamless! Bill kept me updated on my truck through the assembly line process. Best experience ever at a dealership! I would highly recommend Troncalli and Bill Smith. More
by gas3125
April 15, 2022
Best dealer ever! ! They are so friendly and know what they are doing. They are more than just dealer. You can say they are FAMILY. ! They are so friendly and know what they are doing. They are more than just dealer. You can say they are FAMILY. More
by Jk4u
Employees Worked With
James Segnitz, Marc Brown, Kammy Yarbrough
April 08, 2022
This is for the whole service dept… I just recently purchased a used diesel 6.7 but what I found was - I’ve had to add power steering fluid, brake fluid & now I’ve got to add coolant to the vehicle. My purchased a used diesel 6.7 but what I found was - I’ve had to add power steering fluid, brake fluid & now I’ve got to add coolant to the vehicle. My question is why do I have to change my oil to the diesel in 5,000 miles if this particular truck does not need the oil changed for 15,000 miles. Also what particular maintenance has been done to my truck before purchase ??? My Service lights keep coming on also… please explain these issues ??? More
by streetglidechico77
April 06, 2022
They were very helpful and did a lot to help me get the perfect Jeep. When I was initially shopping I went to another dealership. That other dealership never called me or followed up with me, so I went wit perfect Jeep. When I was initially shopping I went to another dealership. That other dealership never called me or followed up with me, so I went with Troncalli. More
by matia1999
Employees Worked With
April 06, 2022
Inquiried about a Ram 2500. Asked for a copy of the window sticker. Received numerous emails but never mentioned my request or answered it. Asked for a copy of the window sticker. Received numerous emails but never mentioned my request or answered it. More
by Screwtroncalli
Employees Worked With
James Segnitz
