Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,990 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,990 reviews
March 22, 2021
Jeremiah is an awesome salesman and an even better person! Whatever you do go to him for you car needs! From now on, it’s Troncalli or BUST! person! Whatever you do go to him for you car needs! From now on, it’s Troncalli or BUST! More
by zayneqc
Employees Worked With
Jeremiah Jones, Kammy Yarbrough, Greg Gantner
March 21, 2021
Excellent experience, friendly staff and low low pressure. From the moment I walked in the door I was greeted warmly and treated with total respect! pressure. From the moment I walked in the door I was greeted warmly and treated with total respect! More
by cb123
Employees Worked With
James Segnitz, DeCarlos Williams
March 20, 2021
DeCarlos was very helpful. He went out of his way to make sure we got the right car for us. We had a great experience and love our new Jeep. sure we got the right car for us. We had a great experience and love our new Jeep. More
by 3monkeys
Employees Worked With
DeCarlos Williams, Kash Iqbal
March 17, 2021
Went to the dealership on Saturday with the family, was greeted by Royce who interacted with our family like he was one of us. He was not pushy at all, showed us exact vehicles we wanted to see, took the t greeted by Royce who interacted with our family like he was one of us. He was not pushy at all, showed us exact vehicles we wanted to see, took the time to humor us and the kids with the details and allowed us to leave with no pressure. Went back on Monday and again he showed us the vehicles we were interested in, didn’t push anything more than what we wanted and made the whole process easy. This is not what we have experienced at other dealerships and was a breath of fresh air. They made the paperwork signing easy and immediately took it to get detailed. Would recommend them and will go back for our next vehicle! More
by Mpw079
March 15, 2021
Mirtha was such a pleasure to work with: informative, knowledgeable, and professional. I appreciated her easy approach, without being pushy or demanding. I highly recommend her. knowledgeable, and professional. I appreciated her easy approach, without being pushy or demanding. I highly recommend her. More
by Maureen
Employees Worked With
Mirtha Valencia
March 15, 2021
It was a very good experience working with you guys and DECarlos....he answered all of my questions if not then he got the answers..... everything was honest and upfront.... I enjoyed working with DECarlos DECarlos....he answered all of my questions if not then he got the answers..... everything was honest and upfront.... I enjoyed working with DECarlos.....very pleasant to work with... he didn’t pretend to know everything which is unusual in car sales.... I most definitely recommend you guys. More
by Rick2216
Employees Worked With
Kammy Yarbrough, Nina Waite, DeCarlos Williams
March 14, 2021
Not friendly , and just non welcoming environment. Very Not friendly , and just non welcoming environment. Very disappointing Felt like didn’t want to spend time getting to know us, Critical comments an Not friendly , and just non welcoming environment. Very disappointing Felt like didn’t want to spend time getting to know us, Critical comments and seemed to Pre judge us innappropriatly. More
by jajmueller
Employees Worked With
March 13, 2021
I bought a car from Troncalli, everything went smoothly, with the help of Mr. Grant. He was professional, insightful, and very easy to work with. with the help of Mr. Grant. He was professional, insightful, and very easy to work with. More
by K
Employees Worked With
March 13, 2021
Mirtha was awesome and very thorough the whole process long. I would recommend her to anyone looking for a new or used car. I will call her on my next 1500 ram limited. long. I would recommend her to anyone looking for a new or used car. I will call her on my next 1500 ram limited. More
by Steve
Employees Worked With
Mirtha Valencia
March 12, 2021
The whole experience was enjoyable and easy! Tyler is very knowledgeable, and helped me with finding the exact car I was looking for. Thank you! very knowledgeable, and helped me with finding the exact car I was looking for. Thank you! More
by Bagsbyjennifer
