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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,998 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,998 reviews
September 14, 2020
One of the best dealership experiences I've ever had. Doug is one of the most pleasant salesman I have ever dealt with and offered top-notch service the entire process of my trade-in. Moving over to fina Doug is one of the most pleasant salesman I have ever dealt with and offered top-notch service the entire process of my trade-in. Moving over to finance, Kash was excellent to make sure that I was comfortable with everything before offering my John Hancock on all of the paperwork. They have assembled a top-notch team over there and I will be happy to go back for my next vehicle needs! More
by Jackson
Employees Worked With
Kash, Doug Borsum
September 10, 2020
We are repeat customers and have always have great service here. Plus they have very competitive prices. Best Chrysler Jeep dealership in the metro area. service here. Plus they have very competitive prices. Best Chrysler Jeep dealership in the metro area. More
by Tammieb31
September 09, 2020
I live less than 3 minutes from this dealership, took my car in to get fixed and had a horrible experience. Not only did they make me late for work because of poor communication, the technician actually bro car in to get fixed and had a horrible experience. Not only did they make me late for work because of poor communication, the technician actually broke a part and was probably hoping I would leave the lot without it unnoticed. I now drive to the next city to get my vehicle serviced. More
by santoshouse1
September 07, 2020
Overall so far our best experience in purchasing a vehicle! This is our first Jeep Wrangler and Tyler made sure we got a thorough orientation before delivery to our home. We will not hesitate to reco vehicle! This is our first Jeep Wrangler and Tyler made sure we got a thorough orientation before delivery to our home. We will not hesitate to recommend Troncalli to anyone! #TGrantDealsWheels More
by rosal123
September 06, 2020
Tyler was wonderful! Stayed late and went the extra mile— went above and beyond to accommodate our concerns for COVID-19 and had us leaving in the car we wanted. We love our new Pacifica and would gladly do went above and beyond to accommodate our concerns for COVID-19 and had us leaving in the car we wanted. We love our new Pacifica and would gladly do business here again! More
by jm921
Employees Worked With
September 02, 2020
I recently bought a Vehicle from Troncalli Chrysler Jeep 2 days ago. Awesome and Memorable Experience here! The Staff is so friendly and enthusiastic about cars, it will blow your mind. Their Inventory is D 2 days ago. Awesome and Memorable Experience here! The Staff is so friendly and enthusiastic about cars, it will blow your mind. Their Inventory is Diversed with what it seems like all the Good and Exciting cars a person would desire, New and Used. You won't be Disappointed. They even have a Dealer's in house Cat that walks around as if she owns the place 😂. Definitely a sight to see. My Salesman Tyler Grant a.k.a (#TGrantDealsWheels) was simply a stand up Guy. Passionate about his work, knowledgeable about his craft, and buys the same cars his Customers buy! Talking about standing by his product! Tyler in addition to the rest of the staff fought for my Business because I was indecisive on another dream truck that I found earlier from another dealer. After comparing apples to apples, it was clear that Troncali won my heart. They wasn't pushy nor aggressive. They were warm and Very Professional. They earned their money on me. I made them work, and they glady took on the Challenge. Thanks again for an Awesome Experience, drop Dead Gorgeous Hemi Powered Ram and Terms I can live. Tyler Grant a.k.a (#TGrantDealsWheels), I will be coming back in the near future! More
by Extremely Satisfied Customer!
September 01, 2020
If you’re in the market for a Jeep, Dodge, or Chrysler, Doug is your guy. He’s a pleasant guy who will earn your business by his professionalism and knowledge. Please pay him a visit. You won’t regret it!! Doug is your guy. He’s a pleasant guy who will earn your business by his professionalism and knowledge. Please pay him a visit. You won’t regret it!! More
by rico_harper
Employees Worked With
Kash, Doug Borsum
August 30, 2020
Wonderful experience working with Tyler at Troncalli to purchase a new Chrysler Pacifica. The experience was not stressful at all. Tyler is very knowledgeable about the van and answered all of our question purchase a new Chrysler Pacifica. The experience was not stressful at all. Tyler is very knowledgeable about the van and answered all of our question to help us make the right decision. Highly recommend! More
by jvs123
August 28, 2020
They Went above and beyond for us. Thank you so much Stephen and everyone who made finding my Jeep possible. This was our first purchase from Troncalli but it won’t be our last! Stephen and everyone who made finding my Jeep possible. This was our first purchase from Troncalli but it won’t be our last! More
by Victoria.ardila878
Employees Worked With
Stephen Martin
