Troncalli Chrysler Jeep Dodge Ram

Good Experience Fair price and great experience. Very professional. No haggle pricing and no pressure. Steve and Van made it easy to do business with. Go see them. Fair price and great experience. Very professional. No haggle pricing and no pressure. Steve and Van made it easy to do business with. Go see them. More

No hassle car purchase Tyler Grant answered all my questions. The transaction went smoothly. This is the second car that I bought at this location. I tried other dealerships Tyler Grant answered all my questions. The transaction went smoothly. This is the second car that I bought at this location. I tried other dealerships and many have the wrong approach to a customer. I did not feel any pressure to buy witch is something I hate from some dealerships. Technical knowledge of the car was A1. Paperwork was impeccable. More

Surprisingly, a great experience First, I'll say I do not like going to buy a car at a dealership. I don't like dealing with that whole used car salesman attitude and playing games. M First, I'll say I do not like going to buy a car at a dealership. I don't like dealing with that whole used car salesman attitude and playing games. My daughter found a used 2014 Ford Escape online she really liked at Troncalli Chrysler Dodge Jeep Ram and wanted me to go check it out so I smiled, rolled my eyes and thought, here we go. I emailed Tyler Grant about the car and met him at the dealership with my son. I had no plans to buy the car as we had not looked at many Escape's yet but I wanted an extra set of eyes to look at the car before I brought my daughter over to see it. We did and found a couple of things that needed attention but was impressed enough to bring her to the dealership later that evening. While we were gone, Tyler had the car completely detailed again. My daughter loved it but it was late on a Friday (it was Labor Day weekend) and we were late meeting some friends for dinner so we left and came back on Tuesday to close the deal. Tyler was awesome to work with! Very personable not only to me but my kids as well. Excellent customer service! Never pushy and worked with us on the couple of issues with the car above and beyond our satisfaction. Our experience there was not at all what I was expecting. I would not only buy another vehicle from him but would send my kids over there as well. (#TGrantDealsWheels) More

Efficient, Respctful, Knowledgable All of the above adjectives describe the team at Troncalli. I originally brought my Jeep here for service and the difference between the level of car All of the above adjectives describe the team at Troncalli. I originally brought my Jeep here for service and the difference between the level of care at Troncalli and other dealerships was night and day, with Troncalli blowing the others away. Service will keep you in the loop, be transparent, and have your vehicle back to you ASAP. I liked the service dept. so much that when in the market for a new Jeep recently, I knew I had to go to Troncalli for peace of mind the vehicle would always be in good hands when I bring it in. The sales team, in my case, Bruce B., we top notch. Non-pushy, found the vehicle I wanted, got it on-site, respected my time and desires for what I wanted and what I wasn’t looking for, and had me driving out within 2 days- including them finding my Jeep and getting it over to location. Financing Dept. was also efficient and not pushy at all. Again, I knew the coverage plan I wanted and was not pressured into upgrading or spending money I didn’t budget for. These ladies and gentlemen rock. They know their industry, take pride in their job, and care for their customers. I must say Bruce actually answered questions and explained some pretty minute details of my GC that I am sure other sales crews would have scratched their heads about. No need to ever go elsewhere once you’ve found Troncalli. More

A great place.. A great experience with this dealership !! We are excited with the vehicle we chose. Reed Scott gave us an awesome experience. Thank you guys so much A great experience with this dealership !! We are excited with the vehicle we chose. Reed Scott gave us an awesome experience. Thank you guys so much! More

Great all around experience In all my year's of buying cars, I have not had a better experience. My Sales Rep Jason Ryal gave great service and has definitely won my business ov In all my year's of buying cars, I have not had a better experience. My Sales Rep Jason Ryal gave great service and has definitely won my business over. I purchased a 2019 Challenger from the dealership and it was a smooth process from start to finish. My every question and need was responded to in a honest and stress free approach. Truly top notch. More

Great guys Jonathan was a great sales guy not your typical car sales guy. He was really knowledgeable about the car he sold and made the process super easier. Jonathan was a great sales guy not your typical car sales guy. He was really knowledgeable about the car he sold and made the process super easier. If you looking for a job he is the guy to go see! More

Great buying experience at Troncalli in Cumming! Chris Clements worked with us as a consultant to help us discover exactly what we were looking in our new vehicle. He did an outstanding job demonstra Chris Clements worked with us as a consultant to help us discover exactly what we were looking in our new vehicle. He did an outstanding job demonstrating the vehicle features and capabilities while he listened and answered our questions and concerns. He was patient, attentive, courteous and we felt no pressure at all during the buying process. Great buying experience at Troncalli in Cumming, highly recommended. More

Easy and Quick My first visit to Troncalli. May be my dealership of chose going forward. Great inventory of new, certified and used vehicles. Greeted by a sales r My first visit to Troncalli. May be my dealership of chose going forward. Great inventory of new, certified and used vehicles. Greeted by a sales rep as we stepped on the lot which is the norm. I had a list of cars I had already selected on line. He was able to show me the cars on my list - answer any questions I had and provided me some direction that I asked for. I ended up purchasing a certified car from Tristen Carter for my son. We were not on the lot all day. The business office was super easy to deal with as well Was the easiest and shortest trip to a dealership I have ever had where I walked away with a car. More

have bought over ten cars at this dealer....great experience My Sales person Bruce Belanger does a great job. He makes the purchase easy and his follow up is excellent. I do all my service at this dealership , My Sales person Bruce Belanger does a great job. He makes the purchase easy and his follow up is excellent. I do all my service at this dealership , as well. More