Troncalli Chrysler Jeep Dodge Ram - Service Center

Johnnie was great at keeping me posted of the process with the Jeep repairs. Repairs took a little longer than anticipated due to the weekend sneaking in there but the dealership took care of the rental with the Jeep repairs. Repairs took a little longer than anticipated due to the weekend sneaking in there but the dealership took care of the rental while my vehicle was being worked on so it worked out fine. More

By permitting Troncalli to continue to service my autos (12 years old and 8 years old) I continue to get performance that I would expect from new cars. They always seem able to 'fit me in' any time I so d (12 years old and 8 years old) I continue to get performance that I would expect from new cars. They always seem able to 'fit me in' any time I so desire to be able to coincide with my work schedule. And they guarantee all of their work. More

Matt made ALL the difference. He was attentive and listened to my concerns. He made sure the root cause was addressed with my automotive issues. I'd highly recommend Matt as a very customer-service listened to my concerns. He made sure the root cause was addressed with my automotive issues. I'd highly recommend Matt as a very customer-service oriented Troncalli representative. Thanks Matt !! -Dominic Totaro 404-314-2528 More

Enjoyed the visit,good service,great location,friendly people,good coffee,snacks,reading material,tv in customer waiting area. Would recommend to family and friends people,good coffee,snacks,reading material,tv in customer waiting area. Would recommend to family and friends More

I drive 25 minutes up to Troncalli even though I have another Jeep service dealer practically in my backyard. This is because they have always taken excellent care of me and my Jeep and have given me no another Jeep service dealer practically in my backyard. This is because they have always taken excellent care of me and my Jeep and have given me no reason to go anywhere else. My most recent service need was handled swiftly and correctly as usual. Towing, rental car and repair were all covered under warranty. I can recommend Troncalli Service and my service advisor, Joe Maturani, with confidence. More

Love Johnny Franck! Great customer service, so friendly, all service done in a timely and efficient manner....an overall great experience every visit...would highly recommend Troncalli! all service done in a timely and efficient manner....an overall great experience every visit...would highly recommend Troncalli! More

The dealership and the staff are always friendly,courteous and do what they say. They don't give you a hard time and they are easy folks to deal with. I like the attitude that everyone has friendly,courteous and do what they say. They don't give you a hard time and they are easy folks to deal with. I like the attitude that everyone has when I am there. They make it easy to go to the dealer for service as well as sales. No pressure, or silly tactics to do business with them. More

Tyler Grant sold me my Grand Cherokee. He did a great job of service and had great knowledge of all vehicles. I also have a jeep liberty my son drives and I bring both cars past another Jeep dealership to Tr of service and had great knowledge of all vehicles. I also have a jeep liberty my son drives and I bring both cars past another Jeep dealership to Troncalli. Neal Hufstetler takes care of us in the service area. He has great caring for the customer and is well versed in all aspects of auto maintenance. His attitude and service level keep me loyal to the brand and the dealership. It is obvious that Neal is a consummate professional. Well done Troncalli. Thank you!!!! More

Terrible service department - the first thought that comes to mind is RUN don't walk away from this dealer's service. Sales on new Jeeps at this dealership and the sales management team are on par, but comes to mind is RUN don't walk away from this dealer's service. Sales on new Jeeps at this dealership and the sales management team are on par, but if you buy a car from them, have it serviced elsewhere. Every time we brought our Grand Cherokee in for service there was a dispute. Either the service team completely botched the job (like putting simple roof racks and side steps on). If anyone but myself took the Jeep in for service or repair, the service team persuaded them to add on more unnecessary service charges than what were needed...and at a hefty charge. Net/net, this is not the kind of service you would expect from a reputable dealership, so be warned! I've since bought another Grand Cherokee at Palmer Dodge/Jeep and their service department runs circles around the Troncalli group here. More

I came in to get a recall done and have a Key made for my Town and Country. Brian worked with the dealership in Fl. that i purchased the car to make what could have easily been a bad experience very smooth Town and Country. Brian worked with the dealership in Fl. that i purchased the car to make what could have easily been a bad experience very smooth and painless. More