Tucson Subaru

a good and pleasant experience with Subaru Our agent, Steve Norris, was not only extremely pleasant but very knowledgeable about the CrossTrek we test-drove and about the other model we were co Our agent, Steve Norris, was not only extremely pleasant but very knowledgeable about the CrossTrek we test-drove and about the other model we were considering, an Impreza. We found out the miles per gallon and other things that agents elsewhere either didn't know or didn't want to tell us. I give Steve Norris a five-star rating. More

Great he is really nice and patient i look through about two kinds of car and he is been patient enough to work this out with me about 3 to 4 hours i look through about two kinds of car and he is been patient enough to work this out with me about 3 to 4 hours More

Easy to work with Buying cars is always a stressful experience. Buying the car at Tucson Subaru from CJ was not. He clearly loves his job and his product. It was nic Buying cars is always a stressful experience. Buying the car at Tucson Subaru from CJ was not. He clearly loves his job and his product. It was nice for a change to have someone who came from a place of passion about the product they are selling versus just a sales perspective. More

As good as can be expected. Having purchased a number of new vehicles over the years, I would consider my recent experience with Chris Smith at Tucson Subaru as the best of any I Having purchased a number of new vehicles over the years, I would consider my recent experience with Chris Smith at Tucson Subaru as the best of any I have had. Chris was extremely knowledgeable and very helpful, making the entire experience run as smoothly and quickly as possible. More

How many new cars come with roses? I just bought a new Forester and love it! Chris was very knowledgeable about the vehicle, answered all my questions right away, and described other fe I just bought a new Forester and love it! Chris was very knowledgeable about the vehicle, answered all my questions right away, and described other features on the car that I hadn't even thought about. I appreciated that he even showed me under the hood, though I am a woman. I also appreciated that he told me the original price and then offered a better deal, without having to go through too much back and forth. My only quibble with my car buying experience was when the finance officer emailed me two days after my purchase that my check was for a lesser amount than we had thought and asked if he could just charge the additional amount to my card. I said no, I was fairly certain I had written for the correct amount, and asked if he could email me a copy of my check. It was for the correct amount, as I had thought. It was certainly possible that I had made a mistake, but I think he should have double checked with his accounting office before contacting me to ask for more money. But my overall experience was great, and Chris even threw in some extras and a beautiful bouquet of roses, to boot! More

excellent This is my 4th Subaru and the service I received from Trent Nichols was the best of them all. In fact, all the staff at Tucson Subaru, notably Lo This is my 4th Subaru and the service I received from Trent Nichols was the best of them all. In fact, all the staff at Tucson Subaru, notably Louie Ascencio, was well above average. More

Lots of choices; no pressure Trent Nichols was the best. He offered us a full array of choices for us to consider. He was methodical, on point, realistic in his presentation of op Trent Nichols was the best. He offered us a full array of choices for us to consider. He was methodical, on point, realistic in his presentation of options. What a wonderful, alternative to the scary "Madison Ave" approach to sales. No pressure, just damn good sales! More

Great customer service Trent was very friendly and accommodating. he worked hard to get us a good deal and although he was working with multiple people at once he came over Trent was very friendly and accommodating. he worked hard to get us a good deal and although he was working with multiple people at once he came over often to let us know what was going on and how long we would have to wait. More

bought a brand new forester Steve was excellent in describing all the neat features of the car and took me on a great road to test the car's true ride. Steve was excellent in describing all the neat features of the car and took me on a great road to test the car's true ride. More

Awesome Experience I purchased a 2016 Subaru Forester from Tucson Subaru today. Trent Nichols was an excellent guide through the process. He explained the many features I purchased a 2016 Subaru Forester from Tucson Subaru today. Trent Nichols was an excellent guide through the process. He explained the many features of the Forester and I know that I was dealt with fairly and timely. Louie Ascencio helped me through the myriad of papers to sign. He made sure that I understood each document. This is my first experience with Tucson Subaru and it won't be my last. Hats off to the entire crew. By the way, great music in the showroom! Thank you very much. More