Tucson Subaru

outstanding service Ken was an absolute pleasure during the sales process. Traci was extremely helpful (and funny) during the finance process. The first truly GREAT deale Ken was an absolute pleasure during the sales process. Traci was extremely helpful (and funny) during the finance process. The first truly GREAT dealership experience I've had. They both really know how to make you comfortable and appreciated as a customer. More

Purchase of our new Forester Kevin spent most of the day with us, test driving cars, explaining al of the various features each vehicle has, and finally, helping us to finalize a Kevin spent most of the day with us, test driving cars, explaining al of the various features each vehicle has, and finally, helping us to finalize a purchase. Traci in finance made the actual purchasing process simple and pleasant. Then Kevin made sure we were all set with the manuals, and even synching our cell phones with the car. We drove away very happy. More

This place is awesome!! This is the best dealership experience I have ever had! Trent was the epitome of a non-pushy, low key and overall helpful sales person. I went in just This is the best dealership experience I have ever had! Trent was the epitome of a non-pushy, low key and overall helpful sales person. I went in just to do a test drive and have my trade in evaluated and left with the car I have wanted for years without feeling any pressure or uncomfortableness normally associated with the car buying experience. I was a little nervous as I went there alone, but felt completely comfortable and at ease after my arrival. From the test drive to the financing the experience was truly the best. Traci (financing) was very helpful and considerate in explaining my options without making me feel like I was locked into particular transactions or extra options. I would definitely go back here to purchase a vehicle again! More

Orange Crosstrek (aka Fizzy) Our second purchase from your dealership, first a 2014 Forester from Bob Wilson and now a 2014 XV Crosstrek from Ken Murch. Both experiences were grea Our second purchase from your dealership, first a 2014 Forester from Bob Wilson and now a 2014 XV Crosstrek from Ken Murch. Both experiences were great. Ken found us the orange color I just had to have and the tinted windows and sunroof are great too. Tim Hanson in finance made the process painless and even got my husband to laugh a time or two. We will be back for services and for our next purchase as well, which hopefully won't be for some time as our last purchase was a 2002 Forester whom we still love to this day 143,000 miles later. You guys are a good team and you are selling a great product. PS. Love the new facility. More

Wonderful Experience Curt McHenry was our sales professional and was very very helpful, knowledgeable, and honest the whole process through. I am very pleased with Curt an Curt McHenry was our sales professional and was very very helpful, knowledgeable, and honest the whole process through. I am very pleased with Curt and with Tucson Subaru in general and would not hesitate recommending the dealership to friends and especially family members. The buying process sure has changed since the last time I purchased new in 2007. It used to be easier to have 4 wisdom teeth pulled than face the 8-10 hours of pure misery in order to purchase a new vehicle. The gauntlet has been laid down folks. The Subaru experience is a positive step into the future of car buying..... More

Thank you Curt I want to thank Mr. Curt Mchenry for the assistance and help in me purchasing my dream car great service Curt thank you best Subaru dealership I want to thank Mr. Curt Mchenry for the assistance and help in me purchasing my dream car great service Curt thank you best Subaru dealership More

Great Dealership! It's my second time doing business with Tucson Subaru, and I've been thrilled both times. CJ has taken great care of me as a salesman, and has taken It's my second time doing business with Tucson Subaru, and I've been thrilled both times. CJ has taken great care of me as a salesman, and has taken my interests and priorities into account in order to give me exactly what I was looking for. Tim Hanson, on the finance end, did an outstanding job of walking me through all of the options and helping me pick the best options for my needs. Feels more like buying from my buddies than going to the stereotypical car dealership. They have made me a Subaru guy, through and through! I'll be back for a third time in when I need another car. More

Great Just a Good dealer and guy. Happy with my purchase. He did everything he could to help me get the best buy I could possibly get. Just a Good dealer and guy. Happy with my purchase. He did everything he could to help me get the best buy I could possibly get. More

Best Service ever Tim Hanson just makes your good day a better day. Great customer service and staff. Will be coming soon for the next purchase of my future car. Tim Hanson just makes your good day a better day. Great customer service and staff. Will be coming soon for the next purchase of my future car. More

Steve Willis to the rescue! The only reason I gave Customer Service and Friendliness both 4s is because we were not immediately approached upon arriving at the dealership, nor we The only reason I gave Customer Service and Friendliness both 4s is because we were not immediately approached upon arriving at the dealership, nor were we approached as we browsed the lot to look at the different models. It was not until another salesperson was exiting that we saw someone, and he ran in to get someone else and was a bit rude about it. The second guy said he had an appointment, and no one else seemed to be approaching us, which was a bit frustrating until Steve Willis came along. Steve was empathetic about our initial frustration, then listened to what I was looking for. When the Forester I was initially interested in (from researching the inventory website) turned out not to be in-stock, he explained that it was a special order and that most standard Foresters are specially-ordered and sell upon arrival. He offered to help me put in an order or see if he could get me a deal on the 6-speed manual Forester premium I had test-driven earlier. Because of his and the finance team's work, I ended up leaving the lot with a brand new car that was beyond my expectations--and I couldn't be happier! While the new facility is very nice, I don't think it's quite a people-friendly as the old one; however, I would recommend Steve Willis to anyone looking at a new Subaru. He (and the finance guy, whose name I can't remember) was VERY informative about each of the Subaru products, and he listened in such a way that he was able to help me see what options I had. More