Tucson Subaru

I had no previous experience with Suburu, and I was wowed by the straightforward approach to selling exhibited by this dealership. I've walked out of a lot of dealerships without buying because nobody would by the straightforward approach to selling exhibited by this dealership. I've walked out of a lot of dealerships without buying because nobody would give me a list price on a specific car. Curt was so easy to work with, and we found the car I bought within just a few minutes of my arrival. He explained all the terms to me clearly and took my deposit, with the understanding that I'd return for the final paperwork and pick up the car after I'd had money transferred into my checking account. The whole transaction took only a little over an hour. When I returned yesterday to pick up and car, Traci walked me through all the paperwork efficiently and explained everything clearly. She answered my questions, and when we were finished, she turned me back over to Curt, who gave me a quick review of all the buttons and features, programmed my gate opener into the car for me, and sent me on my way with a bouquet of roses. I remain amazed at how little time the whole process took and how skilled and efficient both Curt and Traci are--two employees who leave a buyer with the certainty that Suburu is an agency that will offer the kind of reliability and treatment that any buyer hopes for. I'm certain that I'll have just as good an experience with the service department in the years to come. I'm delighted! I didn't answer question #2, as that appears to apply to the service department. More

I needed to buy a new car and intended to get another Honda CRV... but I'd heard a few good things about Subaru so my brother and I stopped by to check out Subaru's before going over to Honda. CJ came Honda CRV... but I'd heard a few good things about Subaru so my brother and I stopped by to check out Subaru's before going over to Honda. CJ came out to greet us and quickly narrowed down what I was looking for. He explained and demonstrated the unique features of the 2014 Forester, including the boxer engine and smooth transmission. I was so impressed, two days later we went back for a test drive and to talk about price. I bought the Forester at my third visit. Throughout the whole process CJ was always friendly, professional and personable. He answered my questions thoroughly and in fact anticipated questions and needs. I was also pleased with Traci Roberts, the finance manager, who was clearly experienced and competent, and at the same time friendly and down to earth. CJ is an exceptionally knowledgeable salesperson. He had sold Honda before he came to Subaru, so he compared Honda's and Subaru's for me. He clearly believes in what he sells and I could see he's comfortable with a wide variety of people, customers and colleagues. I think he could easily move into management or training other salespeople, but I suspect he might want to continue with sales. He gives the impression that he loves his job... and it's nice to do business with someone like that. More

Trent was great and my husband and I are very happy with our new car and the service was wonderful.i would recommend this dealer to everyone I know. The price was great and they did a good job on my trade i our new car and the service was wonderful.i would recommend this dealer to everyone I know. The price was great and they did a good job on my trade in. More

Melyssa was extremely helpful and courteous to us. Made sure Nancy was acquainted with the new Subaru before we left the lot. Great follow-up. sure Nancy was acquainted with the new Subaru before we left the lot. Great follow-up. More

Buying a car should always be this easy The staff was very friendly to us and the dealership was very nice looking. Trent took good care of my husband and I when buying our new Subaru. We kn The staff was very friendly to us and the dealership was very nice looking. Trent took good care of my husband and I when buying our new Subaru. We knew exactly what model we wanted, and he showed us a few until we found the one we liked the most. He never pushed the sale, only offered advice and assistance as needed. His customer services skills are what made us feel comfortable in making our purchase. I would recommend Trent to any of my friends or family who are looking to purchase a new or used car. Thanks again Trent, I hope Tucson Subaru recognizes you for the top notch salesman you are. More

Great Service We had great experience working with Trent. He made everything go quickly and smoothly. We would recommend him to anyone. I know when it is time We had great experience working with Trent. He made everything go quickly and smoothly. We would recommend him to anyone. I know when it is time to buy another car, we will be calling Trent. More

Honesty, Integrity and Transparency Over the past year, I have been involved with 4 vehicle purchases (3 new and 1 used) from this dealership. Working with Trent, I have found complete h Over the past year, I have been involved with 4 vehicle purchases (3 new and 1 used) from this dealership. Working with Trent, I have found complete honesty, integrity, transparency and hard work in the job that he does, for this company he represents. Today was my 34th vehicle purchased and since dealing with Tucson Subaru and Trent, I wouldn't think of anywhere else to take my business. Thank you Tucson Subaru and Trent! More

Great guy I can tell that Trent really cares about the customer. He way very helpfully in getting me into a car. He was such a blessing to me. I can tell that Trent really cares about the customer. He way very helpfully in getting me into a car. He was such a blessing to me. More

Trent was very helpful, friendly, and not pushy at all. We were very satisfied with our buying experience and the purchase of our new used car. We were very satisfied with our buying experience and the purchase of our new used car. More

Trent and Louie made my first car purchase very quick and easy. Trent was extremely quick to respond to emails and was able to update me very frequently on the delivery of my car. Service from both the ser easy. Trent was extremely quick to respond to emails and was able to update me very frequently on the delivery of my car. Service from both the service department and from Trent has also been very friendly since the purchase. More