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Tucson Subaru
Tucson, AZ
15,459 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers.
We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect.
Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive.
We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,460 reviews
May 14, 2019
Good experience First time car buying experience. Everyone was very friendly and helpful. The office was comfortable while you wait. I would definitely refer them to First time car buying experience. Everyone was very friendly and helpful. The office was comfortable while you wait. I would definitely refer them to someone looking to buy a car. More
by Agreenwood
Employees Worked With
Bob Wilson, Louie Ascencio, Jacob Ray
May 14, 2019
Friendly Staff My experience with Subaru was seamless and positive. Staff provided me with the necessary time to make the right choice of vehicle and went over the d My experience with Subaru was seamless and positive. Staff provided me with the necessary time to make the right choice of vehicle and went over the details for multiple options. I’d highly recommend Tucson Subaru. More
by Mo1234
May 13, 2019
The first portion of my experience was not the greatest After Robert replaced my original salesperson Monica, the sales process and my satisfaction level increased by leaps and bounds. Robert was extremely After Robert replaced my original salesperson Monica, the sales process and my satisfaction level increased by leaps and bounds. Robert was extremely knowledgeable, patient, and an all around professional. Louie in finance was terrific as was Loren. After initially being unhappy, these three gentlemen turned an initial negative experience into a very pleasant, positive experience! Love my vehicle too! More
by Chriss
Employees Worked With
Louie Ascencio, Loren Henry, Robert Pedroza
May 12, 2019
Awsome buying experience! CJ and Traci were polite, factual and covered all details. Made it easy for us to make the decision to make the right purchase. CJ and Traci were polite, factual and covered all details. Made it easy for us to make the decision to make the right purchase. More
by blda1219
May 12, 2019
two extraordinary individuals helped me Kudos to Jesse Friedman in service department. He was friendly, very helpful and knowledgeable. He went the extra mile to provide great customer ser Kudos to Jesse Friedman in service department. He was friendly, very helpful and knowledgeable. He went the extra mile to provide great customer service. Also a big shoutout to Steve Norris who helped me to resolve a number of setting issues and provided great information on the 2020 features that will be standard. More
by jbrown
May 12, 2019
Easiest Car Buying Experience EVER! I have to say this was the fastest buying experience I have ever had! I knew I was interested in a Subaru Outback and then I saw the advertisement for I have to say this was the fastest buying experience I have ever had! I knew I was interested in a Subaru Outback and then I saw the advertisement for a $65 gift card to test drive one. I did and the process to get my gift card was so easy. I went back a week later and Ken Murch helped me get everything completed in less than 4 hours. I was so impressed that I wasn't left in a room by myself for hours. I didn't end up getting exactly the payment I wanted but left feeling satisfied with the added value items that were included. I will recommend Tucson Subaru to all my friends. Ken made the transition out of my Mazda super easy. Thank you! More
by MY2ndSubie
Employees Worked With
Louie Ascencio, Ken Murch
May 11, 2019
Robert was very responsive and easy to work with. Great ex Great experience and communication. I loved working with Robert everything with him was easy and professional. His communication was the best. I’ll re Great experience and communication. I loved working with Robert everything with him was easy and professional. His communication was the best. I’ll recommend him to all my friends. More
by Hestrada
Employees Worked With
Positive , Louie Ascencio, Robert Pedroza
May 11, 2019
Wonderful experience!!!! Anthony T., and Traci R. we're wonderful. Experienced, thoughtful people. Bent over backwards to accommodate my wishes!! LOVE my used Subaru!! You Anthony T., and Traci R. we're wonderful. Experienced, thoughtful people. Bent over backwards to accommodate my wishes!! LOVE my used Subaru!! You won't be sorry!!!! More
by Marsha!!!!😊
May 11, 2019
First time buying a Subaru. Will do it again The purchase of my Subaru was a great experience, not only because of the vehicle but also because the great service. CJ Nichols was honest, patient a The purchase of my Subaru was a great experience, not only because of the vehicle but also because the great service. CJ Nichols was honest, patient and laid back. Jennifer was very patient and attentive to explain any details. CJ and Jennifer gave me enough confidence to know I was doing the right choice. Without a doubt, this was one of my best experiences buying a car. When I need to get another vehicle, this dealership will be my first option. More
by Eduardo87
May 10, 2019
No pressure, great people This was the best car buying experience of my life. Since I am seventy that covers a lot of experiences. Thank to everyone at Tucson Subaru This was the best car buying experience of my life. Since I am seventy that covers a lot of experiences. Thank to everyone at Tucson Subaru More
by Schneiderbsb
