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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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November 02, 2020

Service was exceptional and I always enjoy hanging around the waiting area. Chris was very professional and offered express service! I always come back to the dealer I bought my car as I trust them with ever More

by mguerrieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Jesse has always provided efficient and courteous service, everything was completed exactly as promised and was ready sooner than expected. It is always a pleasure bringing my car in. More

by Tucson Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Tucson Subaru responded

Thank you for servicing with us, we are so appreciative to have your business and will always be here for your service needs. Jesse Friedman

November 02, 2020

Professional environment with assertive up sells and creative revenue drivers. Communicative throughout your service call. They could probably utilize a small part of their profit margin to cover “shop More

by B4220chef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
Nov 02, 2020 -

Tucson Subaru responded

Thank you for the review! We appreciate the suggestions. Jason

Nov 02, 2020 -

Tucson Subaru responded

Thank you for the feedback and the great review. I appreciate you taking time to fill this out!! -Jade

November 01, 2020

Scheduling inquiry was addressed quickly. Scheduler was flexible offering alternative suggestions for date and time. On time professional service. Service representative was informative regarding recommend More

by Sam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

SERVICE IS GREAT. ASSISTANCE I NEED BY DARLA IS ALWAYS TOP NOTCH. THE DEAL ER SHIP IS SPIC AND SPAN. SERVICE IS ALSO GREAT. NEED I SAY MORE? More

by Woody's World
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Tucson Subaru responded

Thank you for your review! We appreciate it!! ~Jennifer

Oct 31, 2020 -

Tucson Subaru responded

I appreciate you and your kind review, Thank you for coming to Tucson Subaru. Darla

Oct 31, 2020 -

Tucson Subaru responded

Thank you!! -Sean

Oct 31, 2020 -

Woody's World responded

ALL ASPECTS OF THE DEALERSHIP ARE EXCELLENT!!

October 31, 2020

Darla was very helpful. She solved the issue I was having and provided lot of information. I look forward to meeting her in person. Thanks! More

by lee
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Tucson Subaru responded

I appreciate the kind review, and I also look forward to assisting you as well with your new Subaru. Thank you and have a good weekend. Darla

October 31, 2020

I took my vehicle in for a maintenance appointment and had an excellent experience from start to finish. The customer service was amazing, which seems to be the normal with this dealership because that is More

by RooOwner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Having work done at this dealership always makes a great day. Everyone is very positive, well informed and happy. I am quite happy I bought my Subaru here. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

One of the most highest professional customer service experience place I've known. The minute I drive in I feel the welcoming and caring employees who are willing to do anything and to go the extra mile More

by Rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
Oct 30, 2020 -

Tucson Subaru responded

Thanks for the great review!!!-Jade 😁

Oct 30, 2020 -

Tucson Subaru responded

Thank you so much for the wonderful review. We do love our customers and want them to have an extraordinary experience every time. Happy motoring, we are always here to make sure you are taken care of. Scott G.

Oct 30, 2020 -

Tucson Subaru responded

Thank you for the kind words. Jason

October 29, 2020

The session with Steve was very pleasant, helpful and informative. Steve was very clear and organized in explaining the various functions of our new Forester and gave as useful hints about there relative More

by uaoaxen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Oct 30, 2020 -

Tucson Subaru responded

That's very kind, thank you for the review and enjoy your Forester! -Steve N

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