Back

Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

Sort by
November 01, 2020

Scheduling inquiry was addressed quickly. Scheduler was flexible offering alternative suggestions for date and time. On time professional service. Service representative was informative regarding recommend More

by Sam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

SERVICE IS GREAT. ASSISTANCE I NEED BY DARLA IS ALWAYS TOP NOTCH. THE DEAL ER SHIP IS SPIC AND SPAN. SERVICE IS ALSO GREAT. NEED I SAY MORE? More

by Woody's World
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Tucson Subaru responded

Thank you for your review! We appreciate it!! ~Jennifer

Oct 31, 2020 -

Tucson Subaru responded

I appreciate you and your kind review, Thank you for coming to Tucson Subaru. Darla

Oct 31, 2020 -

Tucson Subaru responded

Thank you!! -Sean

Oct 31, 2020 -

Woody's World responded

ALL ASPECTS OF THE DEALERSHIP ARE EXCELLENT!!

October 31, 2020

I took my vehicle in for a maintenance appointment and had an excellent experience from start to finish. The customer service was amazing, which seems to be the normal with this dealership because that is More

by RooOwner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

Darla was very helpful. She solved the issue I was having and provided lot of information. I look forward to meeting her in person. Thanks! More

by lee
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Tucson Subaru responded

I appreciate the kind review, and I also look forward to assisting you as well with your new Subaru. Thank you and have a good weekend. Darla

October 30, 2020

Having work done at this dealership always makes a great day. Everyone is very positive, well informed and happy. I am quite happy I bought my Subaru here. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

One of the most highest professional customer service experience place I've known. The minute I drive in I feel the welcoming and caring employees who are willing to do anything and to go the extra mile More

by Rm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mumma
Oct 30, 2020 -

Tucson Subaru responded

Thanks for the great review!!!-Jade 😁

Oct 30, 2020 -

Tucson Subaru responded

Thank you so much for the wonderful review. We do love our customers and want them to have an extraordinary experience every time. Happy motoring, we are always here to make sure you are taken care of. Scott G.

Oct 30, 2020 -

Tucson Subaru responded

Thank you for the kind words. Jason

October 29, 2020

The session with Steve was very pleasant, helpful and informative. Steve was very clear and organized in explaining the various functions of our new Forester and gave as useful hints about there relative More

by uaoaxen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Norris
Oct 30, 2020 -

Tucson Subaru responded

That's very kind, thank you for the review and enjoy your Forester! -Steve N

October 29, 2020

Monica provided excellent service and knowledge on my Forrester maintenance experience. A big reason this Subaru dealership always provides exceptional customer care, service and knowledge about what is More

by abncl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Oct 29, 2020 -

Tucson Subaru responded

Thank you so much, appreciate you. Thanks. Monica Estrada

October 29, 2020

Service was excellent all around. I was able to make an appointment on short notice. Drop off was smooth and I was provided a new loaner car while diagnosis was completed. Excellent communication throu More

by rjaddams1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Tucson Subaru responded

So glad the service experience was extraordinary !!! - Jade

October 29, 2020

Darla was excellent! She took the time to review and explain all the features on the car. Giving me the information for the items I didn’t know, while not over explaining the features I knew. She was More

by Myriam N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Tucson Subaru responded

Thank you for coming in to learn more about your new Subaru. I appreciate your kind words and review. Darla

...
111
...