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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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October 10, 2020

This dealership was excellent. I had an airbag recall and services completed in an efficient and timely manner. All personnel were courteous and efficient. The loanercar was great! More

by alandjan2209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Oct 12, 2020 -

Tucson Subaru responded

Thank you so much for your review. Thanks. Monica Estrada

October 08, 2020

Recently in for the 30k maintenance on my crosstrek. Great service as always plus I received a loaner vehicle. Thank you ALL for all that you do... especially in this crazy "new normal" we are all curre More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Tucson Subaru responded

Thanks for the review!

October 07, 2020

Subaru Tucson goes out of the way to make your car top notch. They are always there to help and definitely have great customer service More

by Mritcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Tucson Subaru responded

Thank you so much for your kind words, we are always happy to assist on any of your service needs. Its was a pleasure working with you as well, thanks again Jesse Friedman.

October 07, 2020

The service department check-in and arrangement for a loaner vehicle will very well done. Jesse Friedman, the service adviser, is a good communicator. This is the most efficient dealer service department More

by dbev33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Tucson Subaru responded

Thank you so much for your kind words. It is always my pleasure to serve you, if you require any service needs in the future please feel free to give me a call. Jesse Friedman

October 07, 2020

Right from the start was great service. Monica stayed she would call and keep us informed and she did. Very happy with service. Good communication More

by mbkwhw1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Estrada
Oct 08, 2020 -

Tucson Subaru responded

Thank you for the great feedback! :)

Oct 08, 2020 -

Tucson Subaru responded

I really appreciate you taking your time to write this review. Thanks. Monica Estrada

October 07, 2020

Was my first service at Subaru tucson. great service friendly staff and prompt service along with explanation of the service they were providing. Free car wash along with it. Jade was my service age More

by Keno arlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade hillard
Oct 14, 2020 -

Tucson Subaru responded

Thank you for the great review and taking time do it! So please you were happy with the service!! - Jade

October 07, 2020

Successfully addressed two issues with the vehicle. Drop off at the service department was quick and efficient. I was given a loaner. I was called when they were done and pickup was quick and efficient as w More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Oct 08, 2020 -

Tucson Subaru responded

I'm glad I was able to provide you with Extraordinary Service. Please let us know if you need anything. Thanks. Monica Estrada

October 06, 2020

I had an appointment for service. I was checked in and Chris was very cordial and professional. I had great service and had a very short wait time. More

by marykfoard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

I had a good experience at the 60k major service and all wheel drive service on my 2015 Forester. The work was completed by the estimated time and the whole process went smoothly. This service center does a More

by jbraswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Oct 08, 2020 -

Tucson Subaru responded

John, thank you so much for taking your time to write this review. We are here to provide you with Exceptional Service. Thanks. Monica Estrada

October 05, 2020

Super Fast and easy to work with. Very polite and humble. Tucson Subaru is the only place to take your car to, it’s amazing! More

by Sorakeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Tucson Subaru responded

Thank you for the great feedback! :)

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