2,266 Reviews of Tucson Subaru - Service Center
This dealership was excellent. I had an airbag recall and services completed in an efficient and timely manner. All personnel were courteous and efficient. The loanercar was great! and services completed in an efficient and timely manner. All personnel were courteous and efficient. The loanercar was great! More
Recently in for the 30k maintenance on my crosstrek. Great service as always plus I received a loaner vehicle. Thank you ALL for all that you do... especially in this crazy "new normal" we are all curre Great service as always plus I received a loaner vehicle. Thank you ALL for all that you do... especially in this crazy "new normal" we are all currently experiencing! More
Subaru Tucson goes out of the way to make your car top notch. They are always there to help and definitely have great customer service notch. They are always there to help and definitely have great customer service More
The service department check-in and arrangement for a loaner vehicle will very well done. Jesse Friedman, the service adviser, is a good communicator. This is the most efficient dealer service department loaner vehicle will very well done. Jesse Friedman, the service adviser, is a good communicator. This is the most efficient dealer service department I have dealt with. More
Right from the start was great service. Monica stayed she would call and keep us informed and she did. Very happy with service. Good communication would call and keep us informed and she did. Very happy with service. Good communication More
Was my first service at Subaru tucson. great service friendly staff and prompt service along with explanation of the service they were providing. Free car wash along with it. Jade was my service age friendly staff and prompt service along with explanation of the service they were providing. Free car wash along with it. Jade was my service agent More
Successfully addressed two issues with the vehicle. Drop off at the service department was quick and efficient. I was given a loaner. I was called when they were done and pickup was quick and efficient as w off at the service department was quick and efficient. I was given a loaner. I was called when they were done and pickup was quick and efficient as well. More
I had an appointment for service. I was checked in and Chris was very cordial and professional. I had great service and had a very short wait time. Chris was very cordial and professional. I had great service and had a very short wait time. More
I had a good experience at the 60k major service and all wheel drive service on my 2015 Forester. The work was completed by the estimated time and the whole process went smoothly. This service center does a wheel drive service on my 2015 Forester. The work was completed by the estimated time and the whole process went smoothly. This service center does an exceptional job with COVID-19 precautions and I never felt at risk. Monica did a professional job handling my visit and I did need to call her a couple of days later about a leak. She had me bring in my car right away and have it inspected -- she did put me in a loaner car so I would not have to wait around. Got a call in a couple of hours that the leak was due to some residual differential fluid from the service work and it had been cleaned off and verified that plugs were tight and no more leaks present. It was unfortunate that I had to come back after the service work, but it was handled promptly and with minimal hassle to me. I actually enjoyed the short time I had with the Subaru Ascent loaner car and this model will be high on my list for my next car. More
Super Fast and easy to work with. Very polite and humble. Tucson Subaru is the only place to take your car to, it’s amazing! Tucson Subaru is the only place to take your car to, it’s amazing! More