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2,279 Reviews of Tucson Subaru - Service Center
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October 17, 2020
Darla was excellent.The staff at the front desk in the Darla was excellent. The staff at the front desk in the sales area would benefit from customer service training—except one young man who was very fri Darla was excellent. The staff at the front desk in the sales area would benefit from customer service training—except one young man who was very friendly. More
by tromard
October 16, 2020
I had questions about some features in my mew Crosstrek and Steve was amazing. He was patient and explained things so I could use the technology in my car. So very helpful! Awesome experience and GREAT JOB and Steve was amazing. He was patient and explained things so I could use the technology in my car. So very helpful! Awesome experience and GREAT JOB! More
by tlq.m21
Employees Worked With
Steve Norris
October 16, 2020
It was a great experience! Steve Norris was great and was able to answer all our questions. The session helped us to get familiar with our Subaru. Thanks! able to answer all our questions. The session helped us to get familiar with our Subaru. Thanks! More
by Andrea C.
Employees Worked With
Steve Norris
October 15, 2020
Jesse did an exceptional job! He followed up with the insurance that hadn’t had a chance to become effective by my car was brand new! The golf ball dent is GONE! Jesse did all the phone calling and pho insurance that hadn’t had a chance to become effective by my car was brand new! The golf ball dent is GONE! Jesse did all the phone calling and photos! He is a Keeper! I love doing business with Tucson Subaru and everyone that works there! Yay! More
by Flash
Employees Worked With
October 13, 2020
Recent service was excellent. All previously known problems + one new one were resolved. Use of the loaner car was a huge benefit. I live about an hour from the dealership and without the loaner, I wo problems + one new one were resolved. Use of the loaner car was a huge benefit. I live about an hour from the dealership and without the loaner, I would have had to bring my car in twice. Also the service person was very receptive to my problem regarding having to return home to care for my dogs. More
by skaustin42
Employees Worked With
Jay Rau
October 13, 2020
Raj did a great job as usual. The radio had a problem with changing channels on it's own. I called him after the first visit to tell jim the radio was ok and he could cancel the part....the next day the with changing channels on it's own. I called him after the first visit to tell jim the radio was ok and he could cancel the part....the next day the radio acted up again. When I called to tell Raj he would have to order the part....he said he didn't cancel the order because he and the technician had a feeling it would fail again. Amazing!!!!! More
by SailorJim
Employees Worked With
Raj Sihota
October 13, 2020
On time; thorough; quick; convenient. As with every service appointment in the last three years, everything as it should be. No issues. Car has been terrific. service appointment in the last three years, everything as it should be. No issues. Car has been terrific. More
by pfarnamaz
Employees Worked With
October 12, 2020
Excellent customer service. Monica was outstanding in helping me get our 2017 Forester records updated as we just moved from Portland OR to Tucson AZ. Monica offered us a loaner and kept me informed as t helping me get our 2017 Forester records updated as we just moved from Portland OR to Tucson AZ. Monica offered us a loaner and kept me informed as to the progress of our vehicle maintenance. Just outstanding customer service. More
by kyhwahiawa
Employees Worked With
Monica Estrada
October 12, 2020
Chris Valencia and crew were polite, no-nonsense and expedient this morning for my 24k Subaru Crosstrek service. Thank you, guys - you’re earning my Subaru loyalty! expedient this morning for my 24k Subaru Crosstrek service. Thank you, guys - you’re earning my Subaru loyalty! More
by Subaru Stu
Employees Worked With
October 12, 2020
As always, the services provided were excellent! Chris Valencia was my advisor and was very polite and professional. I have been a Subaru fan for over fifteen years and have never had a bad experience. I Valencia was my advisor and was very polite and professional. I have been a Subaru fan for over fifteen years and have never had a bad experience. I have only dealt with this dealership though I now live in Chandler, AZ I will continue to drive to the Tucson location. All of the staff is wonderful!!! More
by gzuniga3212
