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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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September 08, 2020

Outstanding service! My WRX is humming again. From beginning to the end the experience was seemless. I highly recommend subaru vehicles. They alert you to what service your vehicle may need without th More

by Kamakiriad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Tucson Subaru responded

Thanks you for the review!

September 08, 2020

Darla did a fabulous jog of educating us to the intricacies of our car. She is a great help and we will definitely get with her again if we have questions. More

by kathyhampton412
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Tucson Subaru responded

I appreciate your kind review and also please see me if you have any other questions. Thank you. Darla

September 07, 2020

Jesse worked closely with my 3rd party extended warranty company to accomplish several repairs. Additionally, he did an extraordinary job of keeping me informed every step of the way. The mechanics in the More

by Linda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Tucson Subaru responded

It was a pleasure working with you. I hope you were able to get the vehicle shipped to your daughter on the east coast and she is enjoying it. Call me if you need any assistance in the future, thanks again, Jesse Friedman.

September 06, 2020

Chris was pleasant, courteous and knowledgeable during this service visit. These qualities are what I've come to expect at Tucson Subaru. I told my wife that there are two businesses in Tucson which con More

by dearmond1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Chris was friendly and knowledgeable. He let me know what work was recommended and what was being done along the way. It helped to make the time go quickly. More

by dwtucson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Tucson Subaru responded

Thank you so much! Chris Valencia

September 02, 2020

This was our first service appointment for our 2019 Subaru Ascent which required more than standard oil change,etc. There were several items requiring repair---foggy headlamps, driver-side seat ventila More

by Jim Tayburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Sep 03, 2020 -

Tucson Subaru responded

Jim thank you so much for your great review. I'm glad I was able to provide you with Extraordinary Service. Let us know if you need anything. Thanks. Monica Estrada

September 02, 2020

Monica Estrada was able to make an appointment for me timely. The repair was done in much less time than expected. Thank you very much for the prompt service. More

by rthomas777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Sep 03, 2020 -

Tucson Subaru responded

Thank you so much Robert, its always a pleasure taking care of your vehicle. Thanks. Monica Estrada

September 01, 2020

Booking an appointment was effortless, service was completed in the expected amount of time, waiting room was comfortable, and Subaru personnel (Raj) was personable and knowledgeable More

by lkm3881
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raj Sihota
Sep 02, 2020 -

Tucson Subaru responded

Thank you so much for taking the time to leave us a review! We are glad to have you as one of our guest. Stay safe and have a great day. :)

September 01, 2020

Tucson Subaru is great and they finished the work on my car in half the time as they said! They were even going to give me a loaner car if I needed one. More

by Ellen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Tucson Subaru responded

Thank you for taking the time to leave us great feedback.

Sep 02, 2020 -

Tucson Subaru responded

Thank you so much for your feedback, we greatly appreciate you servicing your vehicle with us. If you ever need anything let us know how we can help. Jesse Friedman

August 31, 2020

I was at subaru tucson for oil change on Tuesday August 25 2020 my service advisor Chris Valencia was extraordinary good his mannerisms n attitude was excellent he was very patient n pleasant to work with More

by Rgadiwalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Tucson Subaru responded

It was an absolute pleasure working with you, hope to see you next time !

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