2,266 Reviews of Tucson Subaru - Service Center
Excellent Professional Service Organization I recently purchased a used 2014 Outback. I brought it to Tucson Suburu for service. Everything from setting an appointment, bringing the car in, expl I recently purchased a used 2014 Outback. I brought it to Tucson Suburu for service. Everything from setting an appointment, bringing the car in, explanations of service work, and communication while work was being done was excellent. Jesse Friedman, my service advisor, was knowledgeable and helpful at every step. I want to keep this car running well and have confidence that Tucson Suburu will do just that. Service prices were on the high side but probably in line with other car dealership's service departments. I will be servicing my Outback here and would recommend this service department to anyone without reservation. Only reason for 4 star rating is pricing. More
My service advisor Monica Estrada was awesome! I went in to have my seats inspected, I had the xzilon sealant put on my seats when I purchased my lease and they made it extremely quick and easy to get the s to have my seats inspected, I had the xzilon sealant put on my seats when I purchased my lease and they made it extremely quick and easy to get the seats taken care of. Subaru is always professional and wonderful and I always have the best time getting my car serviced here! Monica was no exception, she was fabulous. Thank you! More
Routine Service Efficient quality service with personable customer service representatives. The customer waiting lounge is spacious and comfortable. The service is c Efficient quality service with personable customer service representatives. The customer waiting lounge is spacious and comfortable. The service is costly but they go out of there way to accommodate you. More
Brought our Forester in to get serviced and it was quick and easy. We were told 1-1 & 1/2 hours. We were out in a little under an hour and it was very busy. London was polite and very efficient in getting u and easy. We were told 1-1 & 1/2 hours. We were out in a little under an hour and it was very busy. London was polite and very efficient in getting us settled in, and then back out on the road. In these uncertain times it is comforting to know we don’t have to worry about our car maintenance. More
OIl Change This visit was for the second free oil change and inspection, after buying a used Camry from this dealership a year ago. Service was timely, pandemic This visit was for the second free oil change and inspection, after buying a used Camry from this dealership a year ago. Service was timely, pandemic precautions were well implemented, and Monica was informative and gracious. Pleasant experience. More
36,000 servicing They took care of us in a very short time. People at the dealership were very friendly and easy to talk to. They did exactly as we wanted. They took care of us in a very short time. People at the dealership were very friendly and easy to talk to. They did exactly as we wanted. More
Great service as usual! After almost 3 years this dealership has been very good and recommend them highly. The personnel always friendly and efficient. The dealership is ama After almost 3 years this dealership has been very good and recommend them highly. The personnel always friendly and efficient. The dealership is amazing and everyone is helpful. More
Really good London was great to work with your facility was clean. Overall it was a good experience. I will be a repeat customer. Excellent service department London was great to work with your facility was clean. Overall it was a good experience. I will be a repeat customer. Excellent service department More
Tucson Subaru and our service advisor Chris Valencia provided us with an outstanding service. Professional, courteous and friendly service by Tucson Subaru, what a refreshing dealership experience!. provided us with an outstanding service. Professional, courteous and friendly service by Tucson Subaru, what a refreshing dealership experience!. More
Had an urgent ac issue right before a road trip. Monica in the service department went above and beyond to help diagnose the issue and get me back on the road. Great customer service at this Subaru dealer. in the service department went above and beyond to help diagnose the issue and get me back on the road. Great customer service at this Subaru dealer. More