Tucson Subaru - Service Center

Everyone was wonderful, polite and the facility was sparkling clean. There was proper distancing and hand sanitizers. All the staff was wearing masks and some were also wearing gloves. Great job. sparkling clean. There was proper distancing and hand sanitizers. All the staff was wearing masks and some were also wearing gloves. Great job. More

Convenient and efficient Never have had such convenient service for a car. No more park and then wait on line in the service department. Now, drive onto the service line, wait Never have had such convenient service for a car. No more park and then wait on line in the service department. Now, drive onto the service line, wait a very short time until an attendent signs your car in. Then, wait a reasonable amount of time in a comfortable waiting room for the car to be serviced. Good job, Tucson Subaru! More

Everyone at this dealership that I have interacted with has been extremely helpful and professional. JJ has always been a pleasure to work with and always professional and timely. has been extremely helpful and professional. JJ has always been a pleasure to work with and always professional and timely. More

Every encounter with the employees at Subaru in Tucson has superseded my expectations. Everyone is professional, courteous, and thorough. Very accommodating. I have the upmost confidence in the maintenanc has superseded my expectations. Everyone is professional, courteous, and thorough. Very accommodating. I have the upmost confidence in the maintenance of my Ascent. Thank you Subaru! More

Highly recommend Tucson Subaru! Driving home from a trip and several red & yellow lights came on and would not go out! Called the dealership and they stated bring the car right over Driving home from a trip and several red & yellow lights came on and would not go out! Called the dealership and they stated bring the car right over! Diagnosed the problem and repaired it in 24 hours. A special thanks to Dan Ford for all his kindness and compassion during this time . He went above and beyond to help me with my situation. Best in Tucson! . More

Kevin was awesome, very helpful the entire process. The staff was beyond amazing. Extraordinary service, will definently be back in the future. Highly recommend Kevin and the entire staff at Tucson subaru! staff was beyond amazing. Extraordinary service, will definently be back in the future. Highly recommend Kevin and the entire staff at Tucson subaru! More

Though no one likes having car problems, I genuinely look forward to going to the Subaru dealership. The staff is always friendly and goes above and beyond to help resolve my issues. forward to going to the Subaru dealership. The staff is always friendly and goes above and beyond to help resolve my issues. More

Excellent service. Timely and professional. Monica kept me appraised of the scheduled service and let me know when the car would be available. All questions were answered. me appraised of the scheduled service and let me know when the car would be available. All questions were answered. More

In and Out, professionally done Ease of making an appointment? Super easy Able to pick time for appointment? Yes Drop off easy to do? Yes Registration easy? Yes Work done on ti Ease of making an appointment? Super easy Able to pick time for appointment? Yes Drop off easy to do? Yes Registration easy? Yes Work done on time? Yes Was the expected work done completely? Yes Was the vehicle left clean? Yes Easy to check out? Yes Just an exceptional experience with the Service Dept/ More

Very helpful! Darla helped me understand the bells and whistles of my new car. Without her help, I'd still be wondering how my doors unlocked! Communication when se Darla helped me understand the bells and whistles of my new car. Without her help, I'd still be wondering how my doors unlocked! Communication when setting up the appointment could have been a bit clearer, but part of that was due to the nature of the COVID19 pandemic. Thanks Subaru! I love my new car and now I know how to use it. :) More