Tucson Subaru - Service Center

I needed an emergency alignment fast and they made time for me and made sure my outback was back on the road in a reasonable amount of time. The service department is very friendly and keeps you up to date for me and made sure my outback was back on the road in a reasonable amount of time. The service department is very friendly and keeps you up to date. I stopped over at the parts department and Scott was very friendly as well. I had a very pleasant experience at a time when I was having a rough day. More

Steve Norris did an excellent job with us on our new car rev We did also make an appointment with the service dept to install side moldings @ the same time. They told us it would take 5 Hrs. It was done in 1 hr. We did also make an appointment with the service dept to install side moldings @ the same time. They told us it would take 5 Hrs. It was done in 1 hr.? More

everything was done and more Monica is great. Everything she promised was done on time. I gave her another thing fix over the phone and she got that done as well. The getting a 20 Monica is great. Everything she promised was done on time. I gave her another thing fix over the phone and she got that done as well. The getting a 2020 Outback loaner was great! See you in 6000 miles More

Very Helpful and Informative I was very impressed and grateful for my service call with Steve, who walked me through a lot of the features on my new Outback. Because of social dis I was very impressed and grateful for my service call with Steve, who walked me through a lot of the features on my new Outback. Because of social distancing precautions, I wasn't able to have an in-person tutorial when I took ownership of my new car, and Steve took a full hour with me over Skype to answer all my questions and go over some of the technology I wasn't familiar with. I am so thankful for this opportunity, especially given the current circumstances. More

Excellent Service Department Conscientious employees and technicians...good value for the money. Trustworthy folks who do what they say they’re going to do, consult the owner as Conscientious employees and technicians...good value for the money. Trustworthy folks who do what they say they’re going to do, consult the owner as necessary before doing work not previously discussed, and are mindful of your time. Raj was excellent in communicating with me, following up in warranty information and making sure I had the best coupon. More

Virtual Car Education With COVID-19 all around us, it's amazing what can be done without being in close contact. Today Darla was able to help me learn all about my new Acse With COVID-19 all around us, it's amazing what can be done without being in close contact. Today Darla was able to help me learn all about my new Acsent more effectively than I could have ever guessed you could through a Zoom chat. She did an excellent job explaining all the features and how they worked and how I will be able to enjoy my new Subaru. Overall Tucson Subaru has been a great experience buying a car and getting to know how it operates. Darla was very patient and helpful and willing to take the time it took for me to figure out all the new features of my car. I appreciate her effort and will call her again if there is anything else that I come across that I don't understand or know how to use properly. She's a great resource to learn how to use your new car. More

Upon arrival at Tucson Subaru I was impressed by the efficiency of the service crew. I was promptly greeted and checked in. The service tech addressed all of my concerns and my vehicle was repaired with efficiency of the service crew. I was promptly greeted and checked in. The service tech addressed all of my concerns and my vehicle was repaired within the time quoted. More

Eficient, friendly, perfect! He met me at my car, retrieved the service appointment information, and my outback was taken for a 6k checkup. Easy! He also relocked my back seat th He met me at my car, retrieved the service appointment information, and my outback was taken for a 6k checkup. Easy! He also relocked my back seat that I thought was broken...LOL Great visit. Thanks! More

Quick service and found a week battery and replaced. Always friendly service and a nice environment to wait as your car is serviced. Usually drive us somewhere but because of the virus, we just waited fo Always friendly service and a nice environment to wait as your car is serviced. Usually drive us somewhere but because of the virus, we just waited for vehicle. My only disappointment is having this 25 word minimum!!!!! More

I don’t know Artie Gonzales. Jason was the Service Advisor working with me. Jason did a fantastic job for me. He kept me up to speed on service progress. Advisor working with me. Jason did a fantastic job for me. He kept me up to speed on service progress. More