Tucson Subaru - Service Center

In and Out, professionally done Ease of making an appointment? Super easy Able to pick time for appointment? Yes Drop off easy to do? Yes Registration easy? Yes Work done on ti Ease of making an appointment? Super easy Able to pick time for appointment? Yes Drop off easy to do? Yes Registration easy? Yes Work done on time? Yes Was the expected work done completely? Yes Was the vehicle left clean? Yes Easy to check out? Yes Just an exceptional experience with the Service Dept/ More

Excellent service. Timely and professional. Monica kept me appraised of the scheduled service and let me know when the car would be available. All questions were answered. me appraised of the scheduled service and let me know when the car would be available. All questions were answered. More

Very helpful! Darla helped me understand the bells and whistles of my new car. Without her help, I'd still be wondering how my doors unlocked! Communication when se Darla helped me understand the bells and whistles of my new car. Without her help, I'd still be wondering how my doors unlocked! Communication when setting up the appointment could have been a bit clearer, but part of that was due to the nature of the COVID19 pandemic. Thanks Subaru! I love my new car and now I know how to use it. :) More

This dealership open for business but lots of care is taken to protect employees and customers. . Chris Valencia provided me with very courteous and helpful service in the service department. Car was taken to protect employees and customers. . Chris Valencia provided me with very courteous and helpful service in the service department. Car was in and out in about 1 hour as promised. Chis explained maintenance performed and maintenance issues to monitor. Would recommend this dealership to anyone with a Subaru product in the Tucson area. More

Amazing service and great service advisor I recently had an experience in service for my 2017 Suburu Outback. I received exceptional service from Monica and the service manager. This is my t I recently had an experience in service for my 2017 Suburu Outback. I received exceptional service from Monica and the service manager. This is my third Outback from Tucson Suburu and they do a great job. These are the best cars on the road and the team at Tucson Suburu took great care of my service. Thanks More

Excellent Service Department Jade provided excellent service. Because of the pandemic, the service department personnel were careful to maintain their distance and the company had Jade provided excellent service. Because of the pandemic, the service department personnel were careful to maintain their distance and the company had provided them with face coverings and gloves, which everyone was wearing. As always, the regular technical maintenance, as well as a couple of special fixes, was efficient and thorough. The car was spotless when they returned it to me. More

excellent On time. Everyone I dealt with was very helpful.A well run shop with dedicated employees. Keep up the good work, you have a superior product. On time. Everyone I dealt with was very helpful.A well run shop with dedicated employees. Keep up the good work, you have a superior product. More

Jade was epic. No nonsense, helpful, and professional while being genuinely nice! Artie was busy but still took the time to answer my questions and directed me to sales while being genuinely nice! Artie was busy but still took the time to answer my questions and directed me to sales More

Straight Forward, Flexible and very Knowledgeable I purchased a Subaru Forester from Chapman Honda Dec 30th 2019 and when I test drove the vehicle it was making a small rattling sound from the drivers I purchased a Subaru Forester from Chapman Honda Dec 30th 2019 and when I test drove the vehicle it was making a small rattling sound from the drivers side strut/area. I took the car back to Honda and told them about the sound and they we're not able to do anything for me even after they had taken a look at the vehicle for a couple of days. I got fed up with Honda after they couldn't find the problem. I then brought the car to Subaru and right away Jesse was willing to work with me and diagnose my vehicle. After a couple of days of labor the car was returned to me and I still heard the sound I had originally came in to get fixed so I brought the vehicle back and had the same tech take another look at it and they went back to the vehicle to work on it. They were able to solve the problem and Jesse told me to get in touch with Scott Greg for further instructions. I'm extremely happy with the service Jesse and the Team at Subaru provided me with. He was very professional and would do anything to get his hands on a loaner to get you on the road. Thank you to both Jesse Friedman and Scott Gregg for making a lifelong Tucson Subaru Costumer. 5/5 stars More

A service visit to Tucson Subaru is always a pleasant experience. A nice clean facility, friendly staff, reasonable rates and always a successful service outcome. experience. A nice clean facility, friendly staff, reasonable rates and always a successful service outcome. More